Very disappointed with CS today. Acted as if it was no big deal the sign was wrong and it was my fault for not supposedly seeing a tiny sign….which wasn’t there because I look for digital coupon signs while shopping.
Matt Lawson
This is a huge Kroger! The employees are always working very diligently and always very nice and helpful. However, I think possibly because we MAY have a FEW less than savory customers in our area, the store itself always looks “rode hard and put away wet,” with dingy floors and random stinky odors. The restrooms are really run down, often dirty and stink like an old barn. Shopping carts are often strewn all over the parking lot. Anytime the store gets busy, you better find your own cart somewhere out in the lot. The inside of the front entry is often cruddy looking too. Maybe if it were filled up with carts, we wouldn’t see that as easily. Anyway, this is a mostly good store with good people working inside. I just think the hotsie totsies higher up in the company need to pay better attention. Don’t blame the people that are there. Let go of a few dollars and hire some more help to keep things tidy. I mean, Kroger prices are high enough, I think we should be able to expect a clean store. A manager recently gave me the sob story of “we can’t find people to work.” I’ll just never completely believe that.
Rhonda Fletcher
I ordered a cake for my grandsons graduation and somehow they only managed to mess up on the name part.
Very disappointed with CS today. Acted as if it was no big deal the sign was wrong and it was my fault for not supposedly seeing a tiny sign….which wasn’t there because I look for digital coupon signs while shopping.
This is a huge Kroger! The employees are always working very diligently and always very nice and helpful. However, I think possibly because we MAY have a FEW less than savory customers in our area, the store itself always looks “rode hard and put away wet,” with dingy floors and random stinky odors. The restrooms are really run down, often dirty and stink like an old barn. Shopping carts are often strewn all over the parking lot. Anytime the store gets busy, you better find your own cart somewhere out in the lot. The inside of the front entry is often cruddy looking too. Maybe if it were filled up with carts, we wouldn’t see that as easily. Anyway, this is a mostly good store with good people working inside. I just think the hotsie totsies higher up in the company need to pay better attention. Don’t blame the people that are there. Let go of a few dollars and hire some more help to keep things tidy. I mean, Kroger prices are high enough, I think we should be able to expect a clean store. A manager recently gave me the sob story of “we can’t find people to work.” I’ll just never completely believe that.
I ordered a cake for my grandsons graduation and somehow they only managed to mess up on the name part.
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