Placed a pickup order and waited forever. Then they forgot my 10 piece nugget so I had to drive back around. Then they only had 6 nuggets so they wanted me to wait and let the rest of my order get cold. And they were rude about it.
Atmosphere: 1
Food: 1
Service: 1
Jeffrey Wiget
Honestly solid four. If they had a selection here for drinks it would be a total five for that The freestyle cook machines are the best. Anything Coca-Cola makes any way you want it with any flavor added amazingly good and you can get mellow yellow zero here. Theonly place I can find it anywhere
Atmosphere: 4
Food: 4
Service: 4
karen arrowsmith
Very nice
Atmosphere: 5
Food: 4
Service: 5
Gregory “Lil' Beatty” Syroney
The lady that bagged my food needs to learn how to read the order and fulfill the order completely. She is the rudest person and is always in a rush to get people out of drive-thru. She should've been fired years ago. I order three chilies along with 15 packets chili sauce and I got zero chili sauce. She makes this Wendy's the worst one that I have been to in Portsmouth. I order on the Wendy's app.
Atmosphere: 1
Food: 3
Service: 1
cassie hickman
It doesn't deserve any stars but I have to give a star just so I can post it . I also called to tell you guys what happen but the manager on duty hung up on me. Got my sandwiches and they were smashed like someone took it and squeezed it. Got 3 drinks only got 1 straw Sandwiches had half a piece of bacon on the bacon double stack . Get your shit together thank goodness I'm only driving through.
Service: 1
Kryptik
The Best! After having only eaten from other Wendy's establishments around Ohio, I finally returned home, to my favorite Wendy's location... Portsmouth on Scioto Trail. Me and my family tried different burgers ranging from the Double Baconator, Dave's Triple, and Bacon Double Stack. We also had fries, drinks, and new Frosty's. Everything was cooked and seasoned perfectly. I was instantly taken back to why this spot was always my favorite...they consistently deliver high quality food and service. My family has been talking about the different for the past couple of days and have since went back a few more times in the same week.
Keep it up. You're team is crushing the competition 👏💪😎
Food: 5
Service: 5
Tim Isaac
Well I don't know how the food is stood in there five minutes heard workers talking tried talking to them they acted like they didn't hear me then I left . Lazy people
Isaiah Reynolds
Exceptional drive through experience, amazing.
Atmosphere: 3
Food: 4
Service: 5
Nusha
This doesn't half to do with the restaurant it self .But it's got to do with an application that was did online I called twice the second time the lady said she was a hiring manager that she would get in touch with me that Tuesday afternoon no call back or anything it very sad a company runs ads on indeed and go to the restaurant app to see if they're hiring and fill out the application you call to check and see if the application has ever been look at and no because you're application is laying underneath about 20 more apps that hasn't been look at ..If you're restaurant isn't actually hiring why advertise it ..but other than that .. Wendy has always had been a good restaurant
Kim Lynn
5 Biggy bag chicken bacon always good. Tonight was fast food fast not fast food slow.
So I come through the drive thru I tell them I ordered my food and it would let me upgrade my fries to Chili cheese fries they said it would be an up charge I said okay that’s fine so then when I get to the window the lady didn’t come to the window at all she going on and then opens the window and basically as I felt she starts throwing the bags at me and drinks well then I asked for sour cream and she got an attitude about that I asked what about the up charge she said no it’s fine we got it this time which I would of paid I had my phone ready to pay then I get home I call make the complaint gm didn’t sound to worried so I brought it to the review it will reach someone that does care cause I use to work for the Wendy’s and I know treating your customers like that is absolutely not okay!!!!! The jist of it all is she has terrible customer service and she had a horrible attitude for no reason !!!! They needed attitude adjustments !!!!
Atmosphere: 1
Food: 3
Service: 1
Major Connally
Great
Atmosphere: 5
Food: 3
Service: 3
Recommended dishes: Jr Cheeseburger
Mia Beekman
I asked no cheese and got cheese on my single. I really don't like cheese on burgers and they always put the cheese on. Very frustrating
Atmosphere: 4
Food: 4
Service: 3
Lance Cunningham
Wendy's on the Scioto trail is the best. Newly renovated, good service and good employees.
Placed a pickup order and waited forever. Then they forgot my 10 piece nugget so I had to drive back around. Then they only had 6 nuggets so they wanted me to wait and let the rest of my order get cold. And they were rude about it.
Atmosphere: 1
Food: 1
Service: 1
Honestly solid four. If they had a selection here for drinks it would be a total five for that The freestyle cook machines are the best. Anything Coca-Cola makes any way you want it with any flavor added amazingly good and you can get mellow yellow zero here. Theonly place I can find it anywhere
Atmosphere: 4
Food: 4
Service: 4
Very nice
Atmosphere: 5
Food: 4
Service: 5
The lady that bagged my food needs to learn how to read the order and fulfill the order completely. She is the rudest person and is always in a rush to get people out of drive-thru. She should've been fired years ago. I order three chilies along with 15 packets chili sauce and I got zero chili sauce. She makes this Wendy's the worst one that I have been to in Portsmouth. I order on the Wendy's app.
Atmosphere: 1
Food: 3
Service: 1
It doesn't deserve any stars but I have to give a star just so I can post it . I also called to tell you guys what happen but the manager on duty hung up on me.
Got my sandwiches and they were smashed like someone took it and squeezed it. Got 3 drinks only got 1 straw
Sandwiches had half a piece of bacon on the bacon double stack . Get your shit together thank goodness I'm only driving through.
Service: 1
The Best! After having only eaten from other Wendy's establishments around Ohio, I finally returned home, to my favorite Wendy's location... Portsmouth on Scioto Trail. Me and my family tried different burgers ranging from the Double Baconator, Dave's Triple, and Bacon Double Stack. We also had fries, drinks, and new Frosty's. Everything was cooked and seasoned perfectly. I was instantly taken back to why this spot was always my favorite...they consistently deliver high quality food and service. My family has been talking about the different for the past couple of days and have since went back a few more times in the same week.
Keep it up. You're team is crushing the competition 👏💪😎
Food: 5
Service: 5
Well I don't know how the food is stood in there five minutes heard workers talking tried talking to them they acted like they didn't hear me then I left . Lazy people
Exceptional drive through experience, amazing.
Atmosphere: 3
Food: 4
Service: 5
This doesn't half to do with the restaurant it self .But it's got to do with an application that was did online I called twice the second time the lady said she was a hiring manager that she would get in touch with me that Tuesday afternoon no call back or anything it very sad a company runs ads on indeed and go to the restaurant app to see if they're hiring and fill out the application you call to check and see if the application has ever been look at and no because you're application is laying underneath about 20 more apps that hasn't been look at ..If you're restaurant isn't actually hiring why advertise it ..but other than that .. Wendy has always had been a good restaurant
5 Biggy bag chicken bacon always good. Tonight was fast food fast not fast food slow.
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
So I come through the drive thru I tell them I ordered my food and it would let me upgrade my fries to Chili cheese fries they said it would be an up charge I said okay that’s fine so then when I get to the window the lady didn’t come to the window at all she going on and then opens the window and basically as I felt she starts throwing the bags at me and drinks well then I asked for sour cream and she got an attitude about that I asked what about the up charge she said no it’s fine we got it this time which I would of paid I had my phone ready to pay then I get home I call make the complaint gm didn’t sound to worried so I brought it to the review it will reach someone that does care cause I use to work for the Wendy’s and I know treating your customers like that is absolutely not okay!!!!! The jist of it all is she has terrible customer service and she had a horrible attitude for no reason !!!! They needed attitude adjustments !!!!
Atmosphere: 1
Food: 3
Service: 1
Great
Atmosphere: 5
Food: 3
Service: 3
Recommended dishes: Jr Cheeseburger
I asked no cheese and got cheese on my single. I really don't like cheese on burgers and they always put the cheese on. Very frustrating
Atmosphere: 4
Food: 4
Service: 3
Wendy's on the Scioto trail is the best. Newly renovated, good service and good employees.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger, Spicy Chicken Sandwich, Cobb Salad, Maple Bacon Chicken Croissant Combo
Average.....
Atmosphere: 3
Food: 3
Service: 3
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