While placing my order I asked for jalapeño poppers and the lady says do you see it on the menu with a very nasty attitude. I apologized saying I'm sorry I didn't know you discontinued them. She then got smart with me again and I just drove off. Never again. I've worked customer service for over 20 years and would have never let that slip out of my mouth. I know it doesn't matter but will never go back to this location.
Atmosphere: 1
Service: 1
Jake Kirk
Good always bit costly but worth
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Curly Fries
Ty Orth
Ode to the TurnoverOh, dear Arby’s turnovers, where have you flown?You’re not in Ohio, only in other states known!Your absence is felt, a culinary blight,Leaving our taste buds in a desperate plight.Why did you elope like a mischievous sneeze,Bringing all of Ohio down sick to its knees?We roam through the bakeries with a taut, hopeful heart,But alas, you're elusive, a work of fine art!You were flaky and sweet, a scrumptious delight,A flavor so tempting, a true dynamite!Without you, our life's just a pastry-less quest,We implore you return, be our taste buds’ guest!So, Arby’s turnovers, if you hear my plea,Come back to me now, and set my joy free!In this world full of treats, you're truly divine,Lost no more, my dear turnovers, be always mine!——————This Ode to the Ohio Arby’s turnover is submitted in a spirit of sorrowful protest over their decision to discontinue serving their turnovers. As an avid Arby’s fan, I find myself rarely eating here any more, except when I travel out-of-state to the parts of the country that has not lost their pastry-fluff intelligence quotient and cancelled the Apple Turnover. (?!?)
Atmosphere: 5
Food: 1
Service: 2
jamie Green-Lytle
Terrible location. All of our food was cold.
T Cline
Is this the Arby's next to Kroger on Powell rd? If so, I just wanted to say that I only come to this one, because they always make the best food! My husband loves the Turkey Ranch & bacon sandwich, and Daryl and the girls in drive-thru always take good care of us! They are professional, fast, and the food is always perfect! Thank you!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Arby
Zachary Gehner
This Arby’s is terrible. When I went with my wife they were out of curly fries. How does that happen? When I paid the cashier was extremely rude and waved me off when I tried to pay with a coupon. Coupon wasn’t difficult to use, it was just something I received in the mail recently. Never coming back here.
Atmosphere: 1
Food: 1
Service: 1
butterkipz
The staff was nice at least. Had no sides available other than mac and cheese, so I decided I would try it. the mac&cheese was very very cold.
Christopher Zinkhon
They should just close this store permanently. I’d rather hand out ice water in hell than deal with the staff at this store.
Will Hawkins
The food was OK and the service was lack luster . It took forever for someone to take my order at the counter and the food was cold .
Loving the crispy fish sandwich! Fast, friendly service. Definitely recommend.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Half Pound French Dip Sandwich, Curly Fries
matt short
9:30PM Saturday night, all lights off and closed
Henry Ward
Went to go eat and the dining room was closed. I couldn't get my food because my vehicle's too big for the drive-through. Working class Americans drive commercial vehicles, we need the dining room.
Anna Jones
I’ve tried going to this place twice during business hours around 10:15am and they have been closed both times. Maybe update your business hours if you can’t open on time!
JD Rowe
The food is fine but the service is always so slow. The dining room is never open and the drive tru takes forever.
While placing my order I asked for jalapeño poppers and the lady says do you see it on the menu with a very nasty attitude. I apologized saying I'm sorry I didn't know you discontinued them. She then got smart with me again and I just drove off. Never again. I've worked customer service for over 20 years and would have never let that slip out of my mouth. I know it doesn't matter but will never go back to this location.
Atmosphere: 1
Service: 1
Good always bit costly but worth
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Curly Fries
Ode to the TurnoverOh, dear Arby’s turnovers, where have you flown?You’re not in Ohio, only in other states known!Your absence is felt, a culinary blight,Leaving our taste buds in a desperate plight.Why did you elope like a mischievous sneeze,Bringing all of Ohio down sick to its knees?We roam through the bakeries with a taut, hopeful heart,But alas, you're elusive, a work of fine art!You were flaky and sweet, a scrumptious delight,A flavor so tempting, a true dynamite!Without you, our life's just a pastry-less quest,We implore you return, be our taste buds’ guest!So, Arby’s turnovers, if you hear my plea,Come back to me now, and set my joy free!In this world full of treats, you're truly divine,Lost no more, my dear turnovers, be always mine!——————This Ode to the Ohio Arby’s turnover is submitted in a spirit of sorrowful protest over their decision to discontinue serving their turnovers. As an avid Arby’s fan, I find myself rarely eating here any more, except when I travel out-of-state to the parts of the country that has not lost their pastry-fluff intelligence quotient and cancelled the Apple Turnover. (?!?)
Atmosphere: 5
Food: 1
Service: 2
Terrible location. All of our food was cold.
Is this the Arby's next to Kroger on Powell rd? If so, I just wanted to say that I only come to this one, because they always make the best food! My husband loves the Turkey Ranch & bacon sandwich, and Daryl and the girls in drive-thru always take good care of us! They are professional, fast, and the food is always perfect! Thank you!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Arby
This Arby’s is terrible. When I went with my wife they were out of curly fries. How does that happen? When I paid the cashier was extremely rude and waved me off when I tried to pay with a coupon. Coupon wasn’t difficult to use, it was just something I received in the mail recently. Never coming back here.
Atmosphere: 1
Food: 1
Service: 1
The staff was nice at least. Had no sides available other than mac and cheese, so I decided I would try it. the mac&cheese was very very cold.
They should just close this store permanently. I’d rather hand out ice water in hell than deal with the staff at this store.
The food was OK and the service was lack luster . It took forever for someone to take my order at the counter and the food was cold .
Atmosphere: 3
Food: 2
Service: 3
Closed for no reason at 4:00 pm on Saturday 4/15
Restaurantji Recommends
Loving the crispy fish sandwich! Fast, friendly service. Definitely recommend.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Half Pound French Dip Sandwich, Curly Fries
9:30PM Saturday night, all lights off and closed
Went to go eat and the dining room was closed. I couldn't get my food because my vehicle's too big for the drive-through. Working class Americans drive commercial vehicles, we need the dining room.
I’ve tried going to this place twice during business hours around 10:15am and they have been closed both times. Maybe update your business hours if you can’t open on time!
The food is fine but the service is always so slow. The dining room is never open and the drive tru takes forever.
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