While placing my order I asked for jalapeño poppers and the lady says do you see it on the menu with a very nasty attitude. I apologized saying I'm sorry I didn't know you discontinued them. She then got smart with me again and I just drove off. Never again. I've worked customer service for over 20 years and would have never let that slip out of my mouth. I know it doesn't matter but will never go back to this location.
Atmosphere: 1
Service: 1
Jake Kirk
Good always bit costly but worth
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Curly Fries
Ty Orth
Ode to the TurnoverOh, dear Arby’s turnovers, where have you flown?You’re not in Ohio, only in other states known!Your absence is felt, a culinary blight,Leaving our taste buds in a desperate plight.Why did you elope like a mischievous sneeze,Bringing all of Ohio down sick to its knees?We roam through the bakeries with a taut, hopeful heart,But alas, you're elusive, a work of fine art!You were flaky and sweet, a scrumptious delight,A flavor so tempting, a true dynamite!Without you, our life's just a pastry-less quest,We implore you return, be our taste buds’ guest!So, Arby’s turnovers, if you hear my plea,Come back to me now, and set my joy free!In this world full of treats, you're truly divine,Lost no more, my dear turnovers, be always mine!——————This Ode to the Ohio Arby’s turnover is submitted in a spirit of sorrowful protest over their decision to discontinue serving their turnovers. As an avid Arby’s fan, I find myself rarely eating here any more, except when I travel out-of-state to the parts of the country that has not lost their pastry-fluff intelligence quotient and cancelled the Apple Turnover. (?!?)
Atmosphere: 5
Food: 1
Service: 2
Kyle H.
Arby's is great when prepared well...this location never gets it right. The buns I got last the last time I went where both burned (what are they doing?). It also seems that they aren't buying from the normal suppliers. Arby's corporate needs to step in because this location is killing their reputation.
jamie Green-Lytle
Terrible location. All of our food was cold.
T Cline
Is this the Arby's next to Kroger on Powell rd? If so, I just wanted to say that I only come to this one, because they always make the best food! My husband loves the Turkey Ranch & bacon sandwich, and Daryl and the girls in drive-thru always take good care of us! They are professional, fast, and the food is always perfect! Thank you!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Arby
Zachary Gehner
This Arby’s is terrible. When I went with my wife they were out of curly fries. How does that happen? When I paid the cashier was extremely rude and waved me off when I tried to pay with a coupon. Coupon wasn’t difficult to use, it was just something I received in the mail recently. Never coming back here.
Atmosphere: 1
Food: 1
Service: 1
butterkipz
The staff was nice at least. Had no sides available other than mac and cheese, so I decided I would try it. the mac&cheese was very very cold.
Hipow56 A.
This is the first bad review i have ever written in my life. Tbh, i spent months trying to give them grace, but I literally cannot anymore. They have been out of fried foods for WEEKS. How are you going to be an arby's, missing half of your menu? im sure it's not the employee's faults, but goddamn. Two weeks. I have also come by multiple times and they have just closed randomly, or there is no one there. I'm sure this is due to it being terribly understaffed, but damn. Someone needs to stage an intervention for this poor arby's. hopefully they get it together soon, but i will say, tread carefully when stopping by, because they either will be closed completely, or out of everything that makes arby's good.
Christopher Zinkhon
They should just close this store permanently. I’d rather hand out ice water in hell than deal with the staff at this store.
The food was OK and the service was lack luster . It took forever for someone to take my order at the counter and the food was cold .
Atmosphere: 3
Food: 2
Service: 3
Dilly
Closed for no reason at 4:00 pm on Saturday 4/15
Michele Angelucci
Loving the crispy fish sandwich! Fast, friendly service. Definitely recommend.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Half Pound French Dip Sandwich, Curly Fries
matt short
9:30PM Saturday night, all lights off and closed
Henry Ward
Went to go eat and the dining room was closed. I couldn't get my food because my vehicle's too big for the drive-through. Working class Americans drive commercial vehicles, we need the dining room.
While placing my order I asked for jalapeño poppers and the lady says do you see it on the menu with a very nasty attitude. I apologized saying I'm sorry I didn't know you discontinued them. She then got smart with me again and I just drove off. Never again. I've worked customer service for over 20 years and would have never let that slip out of my mouth. I know it doesn't matter but will never go back to this location.
Atmosphere: 1
Service: 1
Good always bit costly but worth
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Curly Fries
Ode to the TurnoverOh, dear Arby’s turnovers, where have you flown?You’re not in Ohio, only in other states known!Your absence is felt, a culinary blight,Leaving our taste buds in a desperate plight.Why did you elope like a mischievous sneeze,Bringing all of Ohio down sick to its knees?We roam through the bakeries with a taut, hopeful heart,But alas, you're elusive, a work of fine art!You were flaky and sweet, a scrumptious delight,A flavor so tempting, a true dynamite!Without you, our life's just a pastry-less quest,We implore you return, be our taste buds’ guest!So, Arby’s turnovers, if you hear my plea,Come back to me now, and set my joy free!In this world full of treats, you're truly divine,Lost no more, my dear turnovers, be always mine!——————This Ode to the Ohio Arby’s turnover is submitted in a spirit of sorrowful protest over their decision to discontinue serving their turnovers. As an avid Arby’s fan, I find myself rarely eating here any more, except when I travel out-of-state to the parts of the country that has not lost their pastry-fluff intelligence quotient and cancelled the Apple Turnover. (?!?)
Atmosphere: 5
Food: 1
Service: 2
Arby's is great when prepared well...this location never gets it right. The buns I got last the last time I went where both burned (what are they doing?). It also seems that they aren't buying from the normal suppliers. Arby's corporate needs to step in because this location is killing their reputation.
Terrible location. All of our food was cold.
Is this the Arby's next to Kroger on Powell rd? If so, I just wanted to say that I only come to this one, because they always make the best food! My husband loves the Turkey Ranch & bacon sandwich, and Daryl and the girls in drive-thru always take good care of us! They are professional, fast, and the food is always perfect! Thank you!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Arby
This Arby’s is terrible. When I went with my wife they were out of curly fries. How does that happen? When I paid the cashier was extremely rude and waved me off when I tried to pay with a coupon. Coupon wasn’t difficult to use, it was just something I received in the mail recently. Never coming back here.
Atmosphere: 1
Food: 1
Service: 1
The staff was nice at least. Had no sides available other than mac and cheese, so I decided I would try it. the mac&cheese was very very cold.
This is the first bad review i have ever written in my life. Tbh, i spent months trying to give them grace, but I literally cannot anymore. They have been out of fried foods for WEEKS. How are you going to be an arby's, missing half of your menu? im sure it's not the employee's faults, but goddamn. Two weeks. I have also come by multiple times and they have just closed randomly, or there is no one there. I'm sure this is due to it being terribly understaffed, but damn. Someone needs to stage an intervention for this poor arby's. hopefully they get it together soon, but i will say, tread carefully when stopping by, because they either will be closed completely, or out of everything that makes arby's good.
They should just close this store permanently. I’d rather hand out ice water in hell than deal with the staff at this store.
Restaurantji Recommends
The food was OK and the service was lack luster . It took forever for someone to take my order at the counter and the food was cold .
Atmosphere: 3
Food: 2
Service: 3
Closed for no reason at 4:00 pm on Saturday 4/15
Loving the crispy fish sandwich! Fast, friendly service. Definitely recommend.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Half Pound French Dip Sandwich, Curly Fries
9:30PM Saturday night, all lights off and closed
Went to go eat and the dining room was closed. I couldn't get my food because my vehicle's too big for the drive-through. Working class Americans drive commercial vehicles, we need the dining room.