Steak 'n Shake

8800 Owenfield Dr, Powell
(740) 548-1783

Recent Reviews

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Mitchell Reinitz

There was a dead centipede in my fries… I won’t be coming to this location or any other again. Disgusting.

Atmosphere: 1

Food: 1

Service: 1

Patrick Fitzgerald

Be careful they will rip you off... over charged me for order... when I asked why I was told the manager told him to add upcharge... I said for what???? He said he didn't know just doing his job... came back next day and tried to discuss with manager....she no answer for me... blew me off saying I've been off for 2 days and walked away.... I will never return

Atmosphere: 2

Food: 3

Service: 1

Keith

They've gone fully automated now, no personal contact with what staff they have npw

Atmosphere: 4

Food: 4

Service: 3

Connie Brown

We went through the drive through. Fast, friendly service. Fresh and hot fries, great burger.

Atmosphere: 3

Food: 5

Service: 5

Daniel Garcia

The food was great , I got a double garlic burger, fries, and a drink for under 10 bucks.

Food was hot a tasted great . Top 3 fast food burgers I've ever had

Atmosphere: 5

Food: 5

Service: 4

Kael Jaskiewicz

Amazing food came out hot and fresh

Deus_exe

My fries were cold, I went to the drive-thru and they made me come in to the store to pick my order up even though I was right there, disgraceful service, terrible food, avoid like plague!

Atmosphere: 1

Food: 1

Service: 1

Tisha Baisden

There was absolutely no one in that store. Not in drive-through not inside, however, they couldn’t seem to get the order correct when I ordered a cheeseburger with bacon and paid for a cheeseburger with bacon. Was not a difficult order.
I tried to call when I got home and no one is answering the phone.

Food: 2

Service: 2

Erica Terry

It’s currently Saturday at 9:49 PM. I arrived at your drive-thru at 9:38 PM and was rudely told you were already closed for the evening. However, both your website and store signage state that you close at 10 PM. I drove 10 minutes just for a cheese fry and was turned away. If you’re closing at 9:30, your posted hours need to reflect that. Very disappointing.

Service: 1

Joshua Muller

Burgers on the double were smashed to thin. I didn't check the bag before I left and was short 1 medium fry. But overall food tasted OK. Good in a pinch between games

Food: 3

Service: 3

Nicole Foxlee

The best burger I've had in a while. Not pictured... Kit Kat Milk Shake! Thanks for being on our route.

Atmosphere: 5

Food: 5

Service: 5

Christopher Cassidy

Came over at 940 and they closed the dining room 20 minutes early

Service: 1

S C

I hate to do this because I love the new healthier tallow fries and we've had some good experiences recently but I'm changing my review from 5 stars to 2 for now. The last 3 times we have been here there was a rude woman working who acts irritated by everything, all of the tables are nasty, and the lettuce on our sandwiches has been gross and brown every single time. At first we thought this was a fluke but I don't know how you can manage to have lettuce like this consistently for weeks. I've worked in restaurants before and there is no way I would ever put this on someone's sandwich. It belongs in the garbage.

Atmosphere: 2

Food: 2

Service: 2

Jay Weaver

Good food . Fair prices.

Atmosphere: 4

Food: 4

Service: 5

Willow Kigar

went up to the window and ordered and they said they werent making shakes??? hello thats in the name

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