Steak 'n Shake
8800 Owenfield Dr, Powell
(740) 548-1783
Recent Reviews
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There was a dead centipede in my fries… I won’t be coming to this location or any other again. Disgusting.
Atmosphere: 1
Food: 1
Service: 1
Be careful they will rip you off... over charged me for order... when I asked why I was told the manager told him to add upcharge... I said for what???? He said he didn't know just doing his job... came back next day and tried to discuss with manager....she no answer for me... blew me off saying I've been off for 2 days and walked away.... I will never return
Atmosphere: 2
Food: 3
Service: 1
They've gone fully automated now, no personal contact with what staff they have npw
Atmosphere: 4
Food: 4
Service: 3
We went through the drive through. Fast, friendly service. Fresh and hot fries, great burger.
Atmosphere: 3
Food: 5
Service: 5
The food was great , I got a double garlic burger, fries, and a drink for under 10 bucks.
Food was hot a tasted great . Top 3 fast food burgers I've ever had
Atmosphere: 5
Food: 5
Service: 4
Amazing food came out hot and fresh
My fries were cold, I went to the drive-thru and they made me come in to the store to pick my order up even though I was right there, disgraceful service, terrible food, avoid like plague!
Atmosphere: 1
Food: 1
Service: 1
There was absolutely no one in that store. Not in drive-through not inside, however, they couldn’t seem to get the order correct when I ordered a cheeseburger with bacon and paid for a cheeseburger with bacon. Was not a difficult order.
I tried to call when I got home and no one is answering the phone.
Food: 2
Service: 2
It’s currently Saturday at 9:49 PM. I arrived at your drive-thru at 9:38 PM and was rudely told you were already closed for the evening. However, both your website and store signage state that you close at 10 PM. I drove 10 minutes just for a cheese fry and was turned away. If you’re closing at 9:30, your posted hours need to reflect that. Very disappointing.
Service: 1
Burgers on the double were smashed to thin. I didn't check the bag before I left and was short 1 medium fry. But overall food tasted OK. Good in a pinch between games
Food: 3
Service: 3
Restaurantji Recommends
The best burger I've had in a while. Not pictured... Kit Kat Milk Shake! Thanks for being on our route.
Atmosphere: 5
Food: 5
Service: 5
Came over at 940 and they closed the dining room 20 minutes early
Service: 1
I hate to do this because I love the new healthier tallow fries and we've had some good experiences recently but I'm changing my review from 5 stars to 2 for now. The last 3 times we have been here there was a rude woman working who acts irritated by everything, all of the tables are nasty, and the lettuce on our sandwiches has been gross and brown every single time. At first we thought this was a fluke but I don't know how you can manage to have lettuce like this consistently for weeks. I've worked in restaurants before and there is no way I would ever put this on someone's sandwich. It belongs in the garbage.
Atmosphere: 2
Food: 2
Service: 2
Good food . Fair prices.
Atmosphere: 4
Food: 4
Service: 5
went up to the window and ordered and they said they werent making shakes??? hello thats in the name
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