Ordered Italian herb and cheese bread and got ghost pepper bread!!! I have no spice tolerance and I’m in my third trimester of pregnancy so my acid reflux is so bad after anything spicy. The bread was also extremely stale. Hard and crumbly.
Food: 1
Service: 1
Brian
The service was poor. The white bread was hard enough to crumble like a cracker when I bit into it. My wife’s wrap was hard too.
Atmosphere: 1
Food: 1
Service: 1
Brian Nance
The service was poor. The white bread was hard enough to crumble like a cracker when I bit into it. My wife’s wrap was hard too.
Atmosphere: 1
Food: 1
Service: 1
Justin LaRosa
Unfortunately I think in most all fast food restaurants you get an experience that is directly related to who is working at the time of your order. This time around I got the displeasure of getting the staff who must not like working g at subway... I ordered online and picked up in store. Both subs were completely cold, not even sure if they toasted them. One was ordered with deluxe meat and it looks like it's about half meat, a quarter of the sandwich on the ends had no meat whatsoever... walked in to pick up the order, wasn't greeted one way or the other and the food was setting behind the counter and the worker acted as if I was inconvenience her for asking for the food... I've had good orders and service here but this was not a good experience and it seems as if management doesn't care.
Atmosphere: 1
Food: 1
Service: 1
Morgan Guarino
The subs are okay, nothing too spectacular. Highly recommend getting soda from somewhere else or bottled. Their machine gives little to no syrup in the drinks.
Atmosphere: 1
Food: 4
Service: 5
James Murphy
It was GROSS! They got the sandwich wrong 2 times, and there was DIRT in my drink. It was HORRIBLE!
Food: 1
Service: 1
Recommended dishes: Cookies
kamerin Aj
Do not go to this location!
Atmosphere: 1
Food: 1
Service: 1
pras kolk
Amazing cookies, best ones ever
Kid-friendliness: Nice for kids
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Spicy Italian, Teriyaki Blitz, Turkey Cali Club Footlong Pro Double Protein
Jeff Paugh
I recently “re-discovered” Subway, but based on the experiences I think I’m going to “forget” about it again. If we walk in the service is slow, staff doesn’t seem to be well trained. If I order on the app the food isn’t ready when they said it would be. I ordered delivery today, one of the two sandwiches was supposed to be a footlong like it said on the receipt but it was a 6”, which is forgivable if they had a way to correct the situation…they asked if I could stop by and pickup the other half of the sandwich, but I ordered delivery and tipped well, so no, I’m not going to utilize that option. I asked for the $9.99 to simply be refunded (the entire cost of the sandwich) but after several phone calls back and forth as the staff with limited training passed requests back and forth with the owners, they settled on refunding the cost for a 6” sandwich…another phone calls confirms that they can’t do a partial refund on an app order. We settled on points totaling enough for a 6” sandwich on my next visit…which will be never. A total of 4 phone calls and a trip to Subway simply isn’t worth the reward of what I already paid them for. This particular Subway feels the same about its customers.The $9.99 6” sub that was delivered for $8.00 including tip for the driver was delicious however!So, if you’re looking for $17.99 6” subs give Subway of Powell a try!
David Howard
One of the worst Subways. They don't take coupons or do any of the promotions. Staff isn't friendly. I've watched them go from making a sub, to cashing someone out, back to making a sub with the same gloves. They will mostly ignore you. Online orders are never ready on time. Especially delivery orders.
They don’t accept coupons - why does subway send coupons if these stores don’t accept them
Nicholas R
It was a pretty standard experience. Food was good, but not great. Staff was friendly, but seemed worn out and unenergetic. Interior was mostly clean. It was a decent place to spend time at for my lunch break.
Atmosphere: 4
Food: 4
Service: 4
Grace Keller
I never write reviews but I felt that the employees there should know that they are providing great service. I’ve never had a bad sandwich from this location and their kindness never goes without notice. Keep up the good work !!
Nolan Vondracek
Ordered delivery that never came. I emailed the owner Ashish Patel about it repeatedly, and he ignored my emails. Very disappointing
Jake Hoover
Observed multiple health violations and my sandwich had slimy grey turkey on stale bread. Worst Subway I've seen in a long time.
Ordered Italian herb and cheese bread and got ghost pepper bread!!! I have no spice tolerance and I’m in my third trimester of pregnancy so my acid reflux is so bad after anything spicy. The bread was also extremely stale. Hard and crumbly.
Food: 1
Service: 1
The service was poor. The white bread was hard enough to crumble like a cracker when I bit into it. My wife’s wrap was hard too.
Atmosphere: 1
Food: 1
Service: 1
The service was poor. The white bread was hard enough to crumble like a cracker when I bit into it. My wife’s wrap was hard too.
Atmosphere: 1
Food: 1
Service: 1
Unfortunately I think in most all fast food restaurants you get an experience that is directly related to who is working at the time of your order. This time around I got the displeasure of getting the staff who must not like working g at subway... I ordered online and picked up in store. Both subs were completely cold, not even sure if they toasted them. One was ordered with deluxe meat and it looks like it's about half meat, a quarter of the sandwich on the ends had no meat whatsoever... walked in to pick up the order, wasn't greeted one way or the other and the food was setting behind the counter and the worker acted as if I was inconvenience her for asking for the food... I've had good orders and service here but this was not a good experience and it seems as if management doesn't care.
Atmosphere: 1
Food: 1
Service: 1
The subs are okay, nothing too spectacular. Highly recommend getting soda from somewhere else or bottled. Their machine gives little to no syrup in the drinks.
Atmosphere: 1
Food: 4
Service: 5
It was GROSS! They got the sandwich wrong 2 times, and there was DIRT in my drink. It was HORRIBLE!
Food: 1
Service: 1
Recommended dishes: Cookies
Do not go to this location!
Atmosphere: 1
Food: 1
Service: 1
Amazing cookies, best ones ever
Kid-friendliness: Nice for kids
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Spicy Italian, Teriyaki Blitz, Turkey Cali Club Footlong Pro Double Protein
I recently “re-discovered” Subway, but based on the experiences I think I’m going to “forget” about it again. If we walk in the service is slow, staff doesn’t seem to be well trained. If I order on the app the food isn’t ready when they said it would be. I ordered delivery today, one of the two sandwiches was supposed to be a footlong like it said on the receipt but it was a 6”, which is forgivable if they had a way to correct the situation…they asked if I could stop by and pickup the other half of the sandwich, but I ordered delivery and tipped well, so no, I’m not going to utilize that option. I asked for the $9.99 to simply be refunded (the entire cost of the sandwich) but after several phone calls back and forth as the staff with limited training passed requests back and forth with the owners, they settled on refunding the cost for a 6” sandwich…another phone calls confirms that they can’t do a partial refund on an app order. We settled on points totaling enough for a 6” sandwich on my next visit…which will be never. A total of 4 phone calls and a trip to Subway simply isn’t worth the reward of what I already paid them for. This particular Subway feels the same about its customers.The $9.99 6” sub that was delivered for $8.00 including tip for the driver was delicious however!So, if you’re looking for $17.99 6” subs give Subway of Powell a try!
One of the worst Subways. They don't take coupons or do any of the promotions. Staff isn't friendly. I've watched them go from making a sub, to cashing someone out, back to making a sub with the same gloves. They will mostly ignore you. Online orders are never ready on time. Especially delivery orders.
Restaurantji Recommends
They don’t accept coupons - why does subway send coupons if these stores don’t accept them
It was a pretty standard experience. Food was good, but not great. Staff was friendly, but seemed worn out and unenergetic. Interior was mostly clean. It was a decent place to spend time at for my lunch break.
Atmosphere: 4
Food: 4
Service: 4
I never write reviews but I felt that the employees there should know that they are providing great service. I’ve never had a bad sandwich from this location and their kindness never goes without notice. Keep up the good work !!
Ordered delivery that never came. I emailed the owner Ashish Patel about it repeatedly, and he ignored my emails. Very disappointing
Observed multiple health violations and my sandwich had slimy grey turkey on stale bread. Worst Subway I've seen in a long time.
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