First time eating inside in probably 10 years. We went for the minecraft meals and wow this place is trash. Literally no one tends to the front counter. You have to order your food off a kiosk. After waiting 25 mins for "fast food" They set your food on a shelf, yell your number and walk away real quick. The fountain machine, napkins, ketchup etc. none of it is accessible to customers. If you need a refill, condiments or they forget something in your order....you are forced to yell "excuse me" repeatedly to the employees who refuse to come to the counter. This place is crazy. Would not recommend eating McDonald's anyway but DEFINITELY not this location.
Atmosphere: 1
Food: 1
Service: 1
Taylor Conner
Cold food . Even after getting replaced
Atmosphere: 3
Food: 1
Service: 3
Brian Saddler
Always better when you ordered from the app
Atmosphere: 4
Food: 3
Service: 4
Loren Murphy
Whoever took are order was very rude and impatient. They gave us the wrong milk shake and wanted to give us a hard time about it.
Atmosphere: 1
Food: 1
Service: 1
Myname
Idk what's in this nugget but it's not white meat
Atmosphere: 4
Food: 1
Service: 4
christy burmeister
It gets worse and worse every time I come to this location, if your in a hurry don’t think about coming here. They pull you for the dumbest things, and 2/3 times I went for lunch they forgot or gave my food to someone else. The food isn’t fresh or hot either when you get it. Below zero temps only 1 car in the place, 1 meal ordered and had to be pulled. Huh? I get you have “protocols” but I was in the fast food industry for 15+ years and never was this a thing. Unless you have to wait on fresh food. Sad sad. If I could give this McDonald’s a zero or no stars I would. Very disappointed.
Food: 2
Service: 1
John Smith
Do not come to the Ravenna location unless you like getting pulled up and waiting at the drive thru. I have been told to pull up the last 9 times in a row. And i didnt have any special order stuff. In Ravenna pulling people up is no longer a have to thing, it is routine. And prices arent any cheaper either.
Charles Goetschius
Service is always great friendly people and they do the best they can to get right the first time
Atmosphere: 3
Food: 2
Service: 5
Recommended dishes: Double Quarter Pounder with Cheese
Azizul maqsud
Some women employees here are so rude to behave (?). They need proper guidance to customer service. Sad 😢
Service: 1
Douglas Slates
Overpriced greasy and unsafe food
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: French Fries, Chicken Mcnuggets, Big Mac
I went 2 drive thur was business but got thur in no time. I got the 5.00 meal it was great
Food: 5
Service: 5
Recommended dishes: French Fries, Chicken Mcnuggets
nicole Davis
The service was extremely slow. There is people coming in after me and they were eating. I was waiting an hour, and I have not gotten my food, but everybody else was eaten when they came in after me.
Joshua Ferrebee
Was ok my order was wrong
Atmosphere: 1
Food: 1
Service: 1
Eric Miller
20 plus minutes for a McChicken and small sprite
Atmosphere: 3
Food: 5
Service: 1
Ann Lewis
Could train your people to be nicer to customers no matter what they order and make sure they don’t try and push your customers out the door to a competitor sad you all allow this
First time eating inside in probably 10 years. We went for the minecraft meals and wow this place is trash. Literally no one tends to the front counter. You have to order your food off a kiosk. After waiting 25 mins for "fast food" They set your food on a shelf, yell your number and walk away real quick. The fountain machine, napkins, ketchup etc. none of it is accessible to customers. If you need a refill, condiments or they forget something in your order....you are forced to yell "excuse me" repeatedly to the employees who refuse to come to the counter. This place is crazy. Would not recommend eating McDonald's anyway but DEFINITELY not this location.
Atmosphere: 1
Food: 1
Service: 1
Cold food . Even after getting replaced
Atmosphere: 3
Food: 1
Service: 3
Always better when you ordered from the app
Atmosphere: 4
Food: 3
Service: 4
Whoever took are order was very rude and impatient. They gave us the wrong milk shake and wanted to give us a hard time about it.
Atmosphere: 1
Food: 1
Service: 1
Idk what's in this nugget but it's not white meat
Atmosphere: 4
Food: 1
Service: 4
It gets worse and worse every time I come to this location, if your in a hurry don’t think about coming here. They pull you for the dumbest things, and 2/3 times I went for lunch they forgot or gave my food to someone else. The food isn’t fresh or hot either when you get it. Below zero temps only 1 car in the place, 1 meal ordered and had to be pulled. Huh? I get you have “protocols” but I was in the fast food industry for 15+ years and never was this a thing. Unless you have to wait on fresh food. Sad sad. If I could give this McDonald’s a zero or no stars I would. Very disappointed.
Food: 2
Service: 1
Do not come to the Ravenna location unless you like getting pulled up and waiting at the drive thru. I have been told to pull up the last 9 times in a row. And i didnt have any special order stuff. In Ravenna pulling people up is no longer a have to thing, it is routine. And prices arent any cheaper either.
Service is always great friendly people and they do the best they can to get right the first time
Atmosphere: 3
Food: 2
Service: 5
Recommended dishes: Double Quarter Pounder with Cheese
Some women employees here are so rude to behave (?). They need proper guidance to customer service. Sad 😢
Service: 1
Overpriced greasy and unsafe food
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: French Fries, Chicken Mcnuggets, Big Mac
Restaurantji Recommends
I went 2 drive thur was business but got thur in no time. I got the 5.00 meal it was great
Food: 5
Service: 5
Recommended dishes: French Fries, Chicken Mcnuggets
The service was extremely slow. There is people coming in after me and they were eating. I was waiting an hour, and I have not gotten my food, but everybody else was eaten when they came in after me.
Was ok my order was wrong
Atmosphere: 1
Food: 1
Service: 1
20 plus minutes for a McChicken and small sprite
Atmosphere: 3
Food: 5
Service: 1
Could train your people to be nicer to customers no matter what they order and make sure they don’t try and push your customers out the door to a competitor sad you all allow this
Atmosphere: 1
Food: 3
Service: 1
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