Had some coffee here because I needed to use the rest room. So glad I could order from a real person. The electronic ordering device was overwhelming and confusing.
Atmosphere: 3
Food: 3
Service: 3
Nathan Lane
Got food poisoning from this store. Won't b back
Atmosphere: 1
Food: 1
Service: 1
DRH
Ordered on mobile app. Arrived to pick up my food. 1st order handed out to me- was not mine. 2nd order handed out to me - again, it was not mine. I told the girl I ordered online and what I ordered. She said ok. The on duty acting manager came to the window and said with a smile, "Here's your order" ---unbelievable once again, not my order. I told her 3rd time and still the wrong order. She told me they girl at the window is new. I'm not sure why she was left at the window by herself being "new". The "acting manager" asked me what did I order . I gave her the code for my order. Then, the "acting manager" then told me to pull up, and they would bring my order out. I told her to cancel my order. I am done with the situation. The "acting manager" said good, so I left with zero food after being handed the wrong order 3x. Hours later, I checked the app, and the order was not canceled. I called and spoke to that "acting manager". She informed me that, unfortunately, they could not refund or cancel the order after you are there to pick up. I'm rather confused why she didn't tell me at the window that information instead of saying "good." I'm not sure why this franchise McDonald's allows this "acting manager" to run a shift. She is not making sure the new hires are properly trained. She lacks the ability to explain something to a customer she just let's them figure it out later. So "GOOD" for this "acting manager".
Atmosphere: 1
Jeffrey Sharrock
i was not served for over 10 minutes overall terrible
Atmosphere: 1
Food: 1
Service: 1
Rory Mellinger
$2 for a senior coffee? Ordered a $6 Big Mac with light Mac sauce. I received a extra sauce sloppy mess.
Atmosphere: 2
Food: 2
Service: 3
Jeffery Kiser
We all know what to expect from McD's but unfortunately for me, today, I received that statement proved false! Instead of knowing and excepting, to my disbelief they reached a new standard "this Suck's" is what I had for breakfast instead of my go to favorite, steak, egg, and cheese Bagel! It not only looked pitiful it was so poorly manufactured that it tasted worse than it looked? $7? Pretty costly piece of crap for breakfast! Gross! Who wants to eat pieces of crap for breakfast? Tighten up Copley Rd! A little it of pride goes a long way! Lol but on the bright side, if failure was the look they were looking for? Then Good Job! Keep it up! If not then you at least know what I feel ! Hungry!
Atmosphere: 1
Food: 1
Service: 1
priscilla
Great place to stop on your travels
Atmosphere: 5
Food: 5
Service: 5
Bryan Bennett
It seems that every McDonald's that I've been to recently is so slow, so dirty and Yup, they seem to turn out food. That's okay. If it wasn't a necessary evil, I would never go.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Sausage Mcmuffin
George Hill
Quick place to get your food neat
Atmosphere: 3
Food: 3
Service: 3
Jake Click
Prices have gotten higher like all other resturants and portions a significantly smaller.
Perfect hot fries excellent sandwiches. Thank you!
Atmosphere: 5
Food: 5
Service: 4
Christine Coontz
Horrible.
Atmosphere: 1
Food: 1
Service: 1
Corey Cody
Visited for the first time on a trip to Norton, the store was clean and the staff was pleasant. They did mess up my order, but it was fixed so no issue there.
Atmosphere: 5
Food: 5
Service: 5
Pam Gross
This is the worst mc Donald's had 2 big macs fries and cokes. They were cold all of it sandwich were falling apart buns were hard fries were cold. There are to many young kids working in their and they don't work they just play around it's time to get older people or send people through to grade the people I would be willing to do that just so you can see how they play around and don't do there work. And you got rid of biscuits and gravy one of the best sellers. I go to Ravenna and I get my biscuits and gravy and it's always good and hot and people are very friendly. Maybe that's where I'll start going because they care about their business. Not about friends being friends and not doing their work and just playing around. Good luck with this McDonald's cuz you need it
Had some coffee here because I needed to use the rest room. So glad I could order from a real person. The electronic ordering device was overwhelming and confusing.
Atmosphere: 3
Food: 3
Service: 3
Got food poisoning from this store. Won't b back
Atmosphere: 1
Food: 1
Service: 1
Ordered on mobile app. Arrived to pick up my food. 1st order handed out to me- was not mine. 2nd order handed out to me - again, it was not mine. I told the girl I ordered online and what I ordered. She said ok. The on duty acting manager came to the window and said with a smile, "Here's your order" ---unbelievable once again, not my order. I told her 3rd time and still the wrong order. She told me they girl at the window is new. I'm not sure why she was left at the window by herself being "new". The "acting manager" asked me what did I order . I gave her the code for my order. Then, the "acting manager" then told me to pull up, and they would bring my order out. I told her to cancel my order. I am done with the situation. The "acting manager" said good, so I left with zero food after being handed the wrong order 3x.
Hours later, I checked the app, and the order was not canceled. I called and spoke to that "acting manager". She informed me that, unfortunately, they could not refund or cancel the order after you are there to pick up.
I'm rather confused why she didn't tell me at the window that information instead of saying "good."
I'm not sure why this franchise McDonald's allows this "acting manager" to run a shift. She is not making sure the new hires are properly trained. She lacks the ability to explain something to a customer she just let's them figure it out later.
So "GOOD" for this "acting manager".
Atmosphere: 1
i was not served for over 10 minutes overall terrible
Atmosphere: 1
Food: 1
Service: 1
$2 for a senior coffee?
Ordered a $6 Big Mac with light Mac sauce. I received a extra sauce sloppy mess.
Atmosphere: 2
Food: 2
Service: 3
We all know what to expect from McD's but unfortunately for me, today, I received that statement proved false! Instead of knowing and excepting, to my disbelief they reached a new standard "this Suck's" is what I had for breakfast instead of my go to favorite, steak, egg, and cheese Bagel! It not only looked pitiful it was so poorly manufactured that it tasted worse than it looked? $7? Pretty costly piece of crap for breakfast! Gross! Who wants to eat pieces of crap for breakfast? Tighten up Copley Rd! A little it of pride goes a long way! Lol but on the bright side, if failure was the look they were looking for? Then Good Job! Keep it up! If not then you at least know what I feel ! Hungry!
Atmosphere: 1
Food: 1
Service: 1
Great place to stop on your travels
Atmosphere: 5
Food: 5
Service: 5
It seems that every McDonald's that I've been to recently is so slow, so dirty and Yup, they seem to turn out food. That's okay. If it wasn't a necessary evil, I would never go.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Sausage Mcmuffin
Quick place to get your food neat
Atmosphere: 3
Food: 3
Service: 3
Prices have gotten higher like all other resturants and portions a significantly smaller.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Perfect hot fries excellent sandwiches. Thank you!
Atmosphere: 5
Food: 5
Service: 4
Horrible.
Atmosphere: 1
Food: 1
Service: 1
Visited for the first time on a trip to Norton, the store was clean and the staff was pleasant. They did mess up my order, but it was fixed so no issue there.
Atmosphere: 5
Food: 5
Service: 5
This is the worst mc Donald's had 2 big macs fries and cokes. They were cold all of it sandwich were falling apart buns were hard fries were cold. There are to many young kids working in their and they don't work they just play around it's time to get older people or send people through to grade the people I would be willing to do that just so you can see how they play around and don't do there work. And you got rid of biscuits and gravy one of the best sellers. I go to Ravenna and I get my biscuits and gravy and it's always good and hot and people are very friendly. Maybe that's where I'll start going because they care about their business. Not about friends being friends and not doing their work and just playing around. Good luck with this McDonald's cuz you need it
Atmosphere: 3
Food: 1
Service: 1
Good selection and prices
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