Dairy Queen Grill & Chill

142 Warren St, Rayland
(740) 859-4348

Recent Reviews

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Angel Chick

I don’t know what was going on today, but the entire inside and drive thru was packed. The cars were in the street and the whole parking lot was full. We got ice cream and waited a bit, which was fine and expected. The staff all appeared to be teenagers. You can see they were struggling with how busy they were, but they worked well as a team and did their very best. Most orders weren’t correct, but they were very professional and offered to fix the orders. Our order was not correct, but ice cream is ice cream. They were all overwhelmed, but remained professional and focused. We were there maybe 45 minutes and it never let up. They were swamped before, during, and after we were there. They said they ran out of ice cream in that machine, but somehow managed to still serve ice cream to us customers. Overall, it was a great experience. Your workers didn’t complain at all. They sure do need a break later though. I don’t know how they do it with trying to manage inside the restaurant and the drive thru.

Atmosphere: 4

Food: 5

Service: 4

Paul Castner

They were fast and friendly and polite and the food was delicious

Atmosphere: 5

Food: 5

Service: 5

Grace Sempkowski

Good friendly people

Atmosphere: 4

Food: 4

Service: 5

Gwen Giffen

One of the nicer DQ's I've been to. The staff has been generally friendly over several years I've patronized this place. I stop here often because they have a clean bathroom and they are convenient between home health patients. I had a salad and cheeseburger today. Usually I get chili cheese dogs. Once in a while they forget the chili or the cheese but they're kids and it's a busy store. I've gotten cakes here too. Usually friendly, good service.

Atmosphere: 4

Food: 4

Service: 4

Ashley Hillman

The food was great- no issues there! But the attitudes are terrible. The teenagers they have working for them have the worst attitudes. Very rude and need to learn to talk to people.

Atmosphere: 1

Food: 5

Service: 1

james jackson

Always a summer staple.

Shelby Dunlavy

Place has gone down hill tremendously over the past year. Everything is sloppy, or missing items. Tonight I was served sour pineapple on top of my sundae. I opened the lid and it immediately smelled like alcohol and couldn’t believe I was served it. I hope this pineapple hadn’t been served to a child.

Anthony Schroeder

Food and drink items missing, fries are colder than ice found in your freezer if I could I’d give Zero stars 💯 definitely won’t be back

Atmosphere: 1

Food: 1

Service: 1

ChikeepooMgn

Ordered large fries and a freeze. The fries were cold & freeze was mainly ice cream. Went back through & told them. Waited a while & "new" fries were warm. Not very good food at all.

Food: 1

Service: 1

Sharala Mckinney

Went into use the restroom and the floor where very slick. The whole building had a nasty smell like they hadn't cleaned in days. No one even great you and said hello. Bathrooms wasn't clean. If health department would come in they wouldn't pass that for sure.

Atmosphere: 1

Rhett

Food was cold and seem like it sat for forever and nasty old oil taste

Atmosphere: 1

Food: 1

Service: 1

Ryan Jayson

What in the hell type of fast food place is closed at 8pm at night? This place is a joke. When you get a sandwich the meat is usually cold and stiff and blackened from sitting on the warmer, you never get a fresh burger, the fries are always cold, amd the burger is slipped together with sauce and mustard all over the wrapper and the bun, and they are always closed every time I try getting food from there.If this place actually stayed open once in a while, they would obviously make far better business.

Jordan K

Super cool of the very unpolite worker to lie to me about the kids meals not coming with a kids cone. So go here if you want to be ripped off

Mischa Amora Waverley Lindsey

This place sucks. How is it this day charges for pup cones but yet no other dq charges for pup cones. Not only that they crumble up dog treats an put into the (dog Sundays)? Since when does dairy queen sale dog treats?? This is a scam an b.s to charge for pup cones when no other location does. Yal really just want w.e money u can get them stay open year around not just spring an summer an ud make more money. But to charge ppl for pup cones that's not even cool u should let everyone know what kind of dog treats u put n the ice cream because some dogs like my service animals do not eat dog treats an will get sick!! Shame on you dairy queen

Atmosphere: 1

Food: 1

Service: 1

Ryan Carter

The food is usually good, fair. I went through the Drive Thru today 12-29, arouns 12pm, to order and your worker, let's just say makes proud the rude drive thru worker stereotype.I have a dashcam so I have the interaction recorded.Here's the transcript, all of this is monotone from her:I pull up.Her: What do you want?Me: Uhh... Chicken Strip and Fry basketHer: *inaudible* gravy *inaudible*Me: Uhh.... yeah?Her: GRAVY OR SAUCE.Me: Ya, uh, yes white gravy.Her: Anything else?Me: White Mocha ShakeHer: Don't have that.Me: Oh, okay guess that will be all...Her: Pull up to the window.Me: *in my head* I'm not paying DQ to be rude to me. So I leave and drive to local grocery store and i buy chicken there.Train your workers how to treat their customers like humans, and not the cars we look like we are.

Atmosphere: 1

Food: 5

Service: 1

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