UPDATE: spoke with Ashley!! I will be revisiting because of her!! Thank you for taking accountability and ownership even if it was no fault of your own!! Thank you soooo much Ashley!!
Placed an order at 7:22 pm on 3/27…. Do you know they didn’t CONFIRM my order until 9:02?!? I was unable to get ahold of anyone for hours! Then I finally talked to someone at 10:18 pm, a lady named Kendra, and she told me “your order is coming out of the oven”. WHAAATT?!? Almost THREE HOURS later smh then just said “oh yeah there was only one person in here and we just got the call to come help. I wish she would had called for help sooner” so just forget the customer and that I waited for 3 hrs. (Mind you I talk to the door dasher and she told me she was standing at the restaurant and she heard them say they had missed my ticket) She then asked if I wanted the food still… yall ain’t been answering after I ordered something 3 hrs ago….lol yeah run the refund please! Get it togetttherrr!!!!
Atmosphere: 1
Food: 1
Service: 1
Frank Murray
Horrible customer service ordered delivery told 45 minutes After an hour I called in and was told it's still at the store and I can cancel the order if I want or I can wait until it gets here and not take nothing off for my weight. I will never go back to this location and I hope nobody else does either customer service is horrible
Leonard Sumner
The worst Original thin crust Pizza I ever tasted. There were no edges, the sauce tasted terrible and the Cheese took a life of its own. I had to toss the whole pizza. Called the store and manager went into manager mode. Instead of attempting to solve the issue! I won’t be coming back!
Atmosphere: 1
Food: 1
Service: 1
Reanna McGill
Didn’t get one of the pizzas or the soda I ordered and when I called about it no one would answer the phone. It’s akin to theft
Sean
terrible quality. dough is thin and hard in some spots, some slices are like 40% crust because the sauce and toppings are not distributed evenly. insane that this is the standard. here's a photo for comparison. what it's supposed to look like vs what i got.
Food: 1
Nick Nutter
Ordered delivery from here a few times, and it usually shows up hot about 35 minutes later, but one time, it showed up over 2 hours later, cold and pizza not cut. No bad weather or anything, so Idk what that was about, but they made up for it by a future order on them, so that was nice! 🤙
Jen Lamar
I order from DD came out of this location. The Oreo bites are never cooked/presented the same. Garlic knots wont have any extra sauce. Got food poisoning from last order on 1/15/2025
Food: 1
Service: 1
John Peters
The fact that all the locations around me. Less than 3 miles away and they won't deliver. Why offer delivery if you don't deliver.
Used to be a loyal customer but they just aren’t doing it right! I order extra extra cheese pizza. They are not putting enough cheese my pizzas the last few times I received see through pizza meaning I can see the sauce through the cheese. But still charged for extra cheese. They did remake the pizza’s but not to my minimum standards. I’m done!
Atmosphere: 1
Food: 1
Service: 1
J Bb
It's Papa John's, so it's consistent. I wanted to give a shout out for this particular location for patience, great attitudes, and considerate service for some last minute swaps when they were clearly busy.
Atmosphere: 4
Food: 5
Service: 5
David Rhoades
Ordered Papa John's to my apartment they went to the wrong building. I informed him he was at the wrong building and he called me a liar and hung up on me. I called him back told him I would walk down and get it from him to avoid more confusion and he hung up on me again. So I walked down there and he freaked out saying that I was running up on him and pulled a gun out on me before giving me my pizza. Then continue to argue that the wrong address he was at was correct when it in fact was not. After brandishing his weapon he gave me my pizza and did a burnout in the apartment complex. I called and informed that the manager of what happened and he said he would file a report I called corporate the next day and nothing was filed at all. They basically did not care that my life was threatened over a driver going to the wrong address.
Service: 1
Leslie
My order was wrong,and the manager started that I could get a free order anytime to fix the problem. I asked him/ the manager to text the information to me and he stated that once I called it would show up under my number. I called today,and listen to ads for 20 minutes before I could place an order. I screen shot ever 3 minutes the phone would ring them back to an ads , it never took 20 minutes for someone to answer and take my order. Once I placed my order the manager Josh stated that I could only get the pizza and not the two Pepsi that was on my original order, and I would have to pay for them . So the statement getting my free order was a lie. Unprofessional.
Bag service they have.
Atmosphere: 3
Food: 2
Service: 1
UPDATE: spoke with Ashley!! I will be revisiting because of her!! Thank you for taking accountability and ownership even if it was no fault of your own!! Thank you soooo much Ashley!!
Placed an order at 7:22 pm on 3/27…. Do you know they didn’t CONFIRM my order until 9:02?!? I was unable to get ahold of anyone for hours! Then I finally talked to someone at 10:18 pm, a lady named Kendra, and she told me “your order is coming out of the oven”. WHAAATT?!? Almost THREE HOURS later smh then just said “oh yeah there was only one person in here and we just got the call to come help. I wish she would had called for help sooner” so just forget the customer and that I waited for 3 hrs. (Mind you I talk to the door dasher and she told me she was standing at the restaurant and she heard them say they had missed my ticket) She then asked if I wanted the food still… yall ain’t been answering after I ordered something 3 hrs ago….lol yeah run the refund please! Get it togetttherrr!!!!
Atmosphere: 1
Food: 1
Service: 1
Horrible customer service ordered delivery told 45 minutes After an hour I called in and was told it's still at the store and I can cancel the order if I want or I can wait until it gets here and not take nothing off for my weight. I will never go back to this location and I hope nobody else does either customer service is horrible
The worst Original thin crust Pizza I ever tasted. There were no edges, the sauce tasted terrible and the Cheese took a life of its own. I had to toss the whole pizza. Called the store and manager went into manager mode. Instead of attempting to solve the issue! I won’t be coming back!
Atmosphere: 1
Food: 1
Service: 1
Didn’t get one of the pizzas or the soda I ordered and when I called about it no one would answer the phone. It’s akin to theft
terrible quality. dough is thin and hard in some spots, some slices are like 40% crust because the sauce and toppings are not distributed evenly. insane that this is the standard. here's a photo for comparison. what it's supposed to look like vs what i got.
Food: 1
Ordered delivery from here a few times, and it usually shows up hot about 35 minutes later, but one time, it showed up over 2 hours later, cold and pizza not cut.
No bad weather or anything, so Idk what that was about, but they made up for it by a future order on them, so that was nice! 🤙
I order from DD came out of this location. The Oreo bites are never cooked/presented the same. Garlic knots wont have any extra sauce. Got food poisoning from last order on 1/15/2025
Food: 1
Service: 1
The fact that all the locations around me. Less than 3 miles away and they won't deliver. Why offer delivery if you don't deliver.
good place but this is probably making me fat.
Restaurantji Recommends
Used to be a loyal customer but they just aren’t doing it right! I order extra extra cheese pizza. They are not putting enough cheese my pizzas the last few times I received see through pizza meaning I can see the sauce through the cheese. But still charged for extra cheese. They did remake the pizza’s but not to my minimum standards. I’m done!
Atmosphere: 1
Food: 1
Service: 1
It's Papa John's, so it's consistent. I wanted to give a shout out for this particular location for patience, great attitudes, and considerate service for some last minute swaps when they were clearly busy.
Atmosphere: 4
Food: 5
Service: 5
Ordered Papa John's to my apartment they went to the wrong building. I informed him he was at the wrong building and he called me a liar and hung up on me. I called him back told him I would walk down and get it from him to avoid more confusion and he hung up on me again. So I walked down there and he freaked out saying that I was running up on him and pulled a gun out on me before giving me my pizza. Then continue to argue that the wrong address he was at was correct when it in fact was not. After brandishing his weapon he gave me my pizza and did a burnout in the apartment complex. I called and informed that the manager of what happened and he said he would file a report I called corporate the next day and nothing was filed at all. They basically did not care that my life was threatened over a driver going to the wrong address.
Service: 1
My order was wrong,and the manager started that I could get a free order anytime to fix the problem. I asked him/ the manager to text the information to me and he stated that once I called it would show up under my number. I called today,and listen to ads for 20 minutes before I could place an order. I screen shot ever 3 minutes the phone would ring them back to an ads , it never took 20 minutes for someone to answer and take my order. Once I placed my order the manager Josh stated that I could only get the pizza and not the two Pepsi that was on my original order, and I would have to pay for them . So the statement getting my free order was a lie. Unprofessional.
Atmosphere: 1
Food: 4
Service: 1
Extremely fast. Staff was friendly
Atmosphere: 5
Food: 5
Service: 5
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