Staff is unfriendly shows a favoritism vibe not cool..in greeting..a little racist..drinks take 20 min . avoid.even if there's 4 staff on there slow on purpose..management..oh I forgot she's the ringleader haha ..time to retrain and get customer service skills..your morning cup of coffee should not be met with attitudes smirks and weirdness..learn customer service .bad habits corrupt..good character....fire the whole staff..not trainable act like there in a circus act..
Atmosphere: 1
Food: 1
Service: 1
Cheryl G
Bathrooms were dirty and toilet paper was all over the floor. Went through the drive through. It still takes 15-20 min just for a coffee. I wish Starbucks would reconsider mobile orders because drive thru was fine until mobile orders. Now it's like mobile orders get priority, which is rude to your other customers
Atmosphere: 1
Food: 3
Service: 1
Basil Keeney
Everything was great except, while being a well kept space, the music in the dining area is far too loud.
Atmosphere: 3
Food: 5
Service: 5
Larry Virden
Great drinks, great staff care
Dietary restrictions: Non dairy "milk" no longer extra charge
Atmosphere: 3
Food: 4
Service: 4
Luther Johnson
By far the worst experience I’ve had at any SB location. Terrible customer service and my drink bland after paying for extras. It wasn’t even busy and the ball was dropped. I don’t like making a big deal about experiences but paying for overpriced drinks and can’t even get a look in the face or acknowledgement is disappointing. Do better.
Edit: my drink was as bad as I thought. The flavor was more at the bottom. Customer service was still bad.
Atmosphere: 1
Food: 4
Service: 1
Joshua Staten
Unless you like being talked down to by staff with a room temperature IQ, this is not the place for you. Drive thru can’t comprehended the words Iced, Pumpkin or Chai. This store never takes less than 10 minutes to get me thru the line anyhow. It’s easier and will leave a positive impact on your life if you act like this Starbucks is nonexistent.
Atmosphere: 1
Food: 1
Service: 1
Dianna Bourque
I have been waiting 36 minutes for 1 latte, and they can't tell me how much longer I have to wait!
Atmosphere: 1
Service: 1
Kelsie Bader
Absolute worst location. They take FOREVER to make drinks then laugh about it. Guaranteed to wait at least 20 mins for a drink, today it was 30.
Atmosphere: 1
Food: 2
Service: 1
Judith
No garbage can outside. Menu items are on the app, but are not listed inside the store, which is really bizarre, Starbucks!
Atmosphere: 4
Food: 4
Service: 5
Kb Manche
My worst experience ever. I’ve been going to Starbucks for decades but this is the very first time I had to face an absolute rude person. It bothered me more to find out she is the shift leader. I’m ok with slow service but can’t stand someone who is rude like her. Specially to little kids. I love Starbucks but I can’t see myself coming back to this specific location. Give her more training and this is the month where she needs to be a little nice to disabled person!
I was waiting for 5 mins for them to take my order they see me and seem to ignore me
jessica lopez
my husband tried a cinnamon bread for the first time and he loved it so much he was so cute eating his bread 10/10 ❤️❤️? will come back with our babies ???
Atmosphere: 5
Food: 5
Service: 5
parikshit mohite
Without doubt my worst experience at a Starbucks ever. 20 mins to get a simple coffee when there was no one in the restaurant. No cars in the drive thru when we arrived. Yet all cars showing up after us were prioritized over us. 3 employees were in the store. 1 working on orders. 1 somewhere inside and 1 busy on her phone. Absolutely rude behavior when asked if my coffee would take a while. Then they got my wife's order wrong - added whipped cream when specifically asked not to. When my wife asked, they made it sound like they were doing us a favor. And instead of remaking the drink, they just skimmed off the whipped cream off the top. No regard for customer preferences or concern for allergies.
Atmosphere: 3
Food: 1
Service: 1
Joe Lutz
Absolute joke. Literally waited 30 minutes for an iced coffee! Staff was busy talking to each other instead of actually working. I’ve never been so irritated in my life getting a coffee - so were the other 15 people in there.
Atmosphere: 1
Food: 1
Service: 1
Marina & rita
Amazing workers, They were really friendly. Amazing drinks. And the coffee shop was really cute!
Staff is unfriendly shows a favoritism vibe not cool..in greeting..a little racist..drinks take 20 min . avoid.even if there's 4 staff on there slow on purpose..management..oh I forgot she's the ringleader haha ..time to retrain and get customer service skills..your morning cup of coffee should not be met with attitudes smirks and weirdness..learn customer service .bad habits corrupt..good character....fire the whole staff..not trainable act like there in a circus act..
Atmosphere: 1
Food: 1
Service: 1
Bathrooms were dirty and toilet paper was all over the floor. Went through the drive through. It still takes 15-20 min just for a coffee. I wish Starbucks would reconsider mobile orders because drive thru was fine until mobile orders. Now it's like mobile orders get priority, which is rude to your other customers
Atmosphere: 1
Food: 3
Service: 1
Everything was great except, while being a well kept space, the music in the dining area is far too loud.
Atmosphere: 3
Food: 5
Service: 5
Great drinks, great staff care
Dietary restrictions: Non dairy "milk" no longer extra charge
Atmosphere: 3
Food: 4
Service: 4
By far the worst experience I’ve had at any SB location. Terrible customer service and my drink bland after paying for extras. It wasn’t even busy and the ball was dropped. I don’t like making a big deal about experiences but paying for overpriced drinks and can’t even get a look in the face or acknowledgement is disappointing. Do better.
Edit: my drink was as bad as I thought. The flavor was more at the bottom. Customer service was still bad.
Atmosphere: 1
Food: 4
Service: 1
Unless you like being talked down to by staff with a room temperature IQ, this is not the place for you. Drive thru can’t comprehended the words Iced, Pumpkin or Chai. This store never takes less than 10 minutes to get me thru the line anyhow. It’s easier and will leave a positive impact on your life if you act like this Starbucks is nonexistent.
Atmosphere: 1
Food: 1
Service: 1
I have been waiting 36 minutes for 1 latte, and they can't tell me how much longer I have to wait!
Atmosphere: 1
Service: 1
Absolute worst location. They take FOREVER to make drinks then laugh about it. Guaranteed to wait at least 20 mins for a drink, today it was 30.
Atmosphere: 1
Food: 2
Service: 1
No garbage can outside.
Menu items are on the app, but are not listed inside the store, which is really bizarre, Starbucks!
Atmosphere: 4
Food: 4
Service: 5
My worst experience ever. I’ve been going to Starbucks for decades but this is the very first time I had to face an absolute rude person. It bothered me more to find out she is the shift leader. I’m ok with slow service but can’t stand someone who is rude like her. Specially to little kids. I love Starbucks but I can’t see myself coming back to this specific location. Give her more training and this is the month where she needs to be a little nice to disabled person!
Service: 1
Restaurantji Recommends
I was waiting for 5 mins for them to take my order they see me and seem to ignore me
my husband tried a cinnamon bread for the first time and he loved it so much he was so cute eating his bread 10/10 ❤️❤️? will come back with our babies ???
Atmosphere: 5
Food: 5
Service: 5
Without doubt my worst experience at a Starbucks ever. 20 mins to get a simple coffee when there was no one in the restaurant. No cars in the drive thru when we arrived. Yet all cars showing up after us were prioritized over us. 3 employees were in the store. 1 working on orders. 1 somewhere inside and 1 busy on her phone. Absolutely rude behavior when asked if my coffee would take a while. Then they got my wife's order wrong - added whipped cream when specifically asked not to. When my wife asked, they made it sound like they were doing us a favor. And instead of remaking the drink, they just skimmed off the whipped cream off the top. No regard for customer preferences or concern for allergies.
Atmosphere: 3
Food: 1
Service: 1
Absolute joke. Literally waited 30 minutes for an iced coffee! Staff was busy talking to each other instead of actually working. I’ve never been so irritated in my life getting a coffee - so were the other 15 people in there.
Atmosphere: 1
Food: 1
Service: 1
Amazing workers, They were really friendly. Amazing drinks. And the coffee shop was really cute!
Atmosphere: 5
Food: 5
Service: 5
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