Tim Hortons
2445 Brice Rd, Reynoldsburg
(614) 861-0600
Recent Reviews
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Tameisha was awesome! The drink was good and she made it minimally sweet as requested. Will be back
Atmosphere: 5
Food: 5
Service: 5
Tanisha there is very positive and friendly very good service 247 she needs a raise she goes above and beyond for her customers 😀
Atmosphere: 5
Food: 5
Service: 5
Love this place
It was very tipsy turvy in this location. Very busy. Cashiers seemed to have a hard time keeping up. Our doughnut holes very okay.
Atmosphere: 2
Food: 3
Service: 3
This was the best…Temesha always have great customer service…Emily Made the best drink and She one of the best workers
Atmosphere: 5
Food: 5
Service: 5
Our server, Gary, was excellent. Very friendly, helpful, and efficient.
Atmosphere: 4
Food: 4
Service: 5
The workers were not trained properly, meaning they were not able to even take an order properly and kept forgetting more than half the order, not to mention where not able to ring in the order correctly
0/10 would not go here anymore.
Atmosphere: 3
Food: 2
It took a little while for them to get my order together.
Atmosphere: 2
Food: 3
Service: 3
Still think the Double double is the best coffee out there. Food is very underrated. Buy yourself a bag for home you won’t be disappointed.
Atmosphere: 4
Food: 4
Service: 5
Typical Tim Hortons place with their normal breakfast varieties.
Restaurantji Recommends
I had a regular coffee and an ice capp. Both were excellent. The coffee was fresh. They accidentally made an extra wrap and told us to keep it rather than it going to waste. We also got a free easter bucket with the 40 timbits purchase. There's definitely more than 40. The timbits were also fresh and didn't taste like yesterday's.
Atmosphere: 5
Food: 5
Service: 5
The place is fine--when the food is served properly. My husband and I have had countless issues with this store and getting orders correct. I don't know if the staff is deaf or they have a bad mic or what. Here's a list just to name a few:
- More than half the time I order a donut, we don't get it. Sometimes we get charged for it, sometimes we don't. The donut I order I don't believe is technically on the menu (double chocolate donut), but most other stores have no issue with it. If you don't have it just say so.
- We don't order it anymore but we used to regularly order the BELT which is Bacon, Egg, Lettuce, Tomato on a bagel. More than frequently, they would just give us a Bacon, Egg, and Cheese sandwich on a bagel.
- They recently added the Matcha Latte to the menu. Three times now I've been given a Matcha Latte with coffee in it. When confronting the staff regarding it, they insisted it was supposed to have coffee in it. Latte mainly refers to the steamed milk in the drink. While, yes, normally lattes do have coffee used as a base, the matcha latte instead used matcha tea as a base. A quick Google search could tell them that. Once again, other stores don't seem to have this issue. I just would have thought a coffee shop of all places would know that.
- My husband is diabetic, so he gets splenda with his coffee instead of sugar. Frequently, we've gotten sugar instead. But the weirdest thing recently is that they handed him a baggy with his splenda in it instead of mixing it into the drink?? And then he had to ask for something to stir it with.
I'm not sure what's going on at this store, but I think they need some more training or something. We went here because of the location convenience close to home, but I think we'll be finding a different store to go to from now on. I'll just get my matcha fix from starbucks for twice the price instead.
Atmosphere: 2
Food: 3
Service: 1
Haven't been to this restaurant in a long time. Donuts are still fabulous.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Muffin, Donut
I never had a bad experience at this place!
Atmosphere: 5
Food: 5
Service: 5
Placed an online order for it to be cancelled. Fine. Went to the establishment, placed my order. Was told 3 mins for bacon. Fine. No problem. Waited at the Window for four minutes then I was told to pull around to the front of the building so I did then a different employee who did not take my order or my cash came to my car and said “ My son told you to pull over there not here. Remember that next time.” When I should not have been pulled to begin with because it’s fast food and it’s not brain surgery or rocket science not to mention, I proceeded to wait for 10 more minutes for my Food while my frozen drinks sat in my car, melting.
Atmosphere: 1
Food: 3
Service: 1
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