McDonald's
3921 Wheatley Rd, Richfield
(330) 659-3322
Recent Reviews
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Went through drive thru...
Upon ordering, we were told they were short staffed and there is a really big order in front of us.
Our order was merely for a soda.
At the window, 3 employees milling around. Poured themselves a drink before filling our order.
Not lovin' it...
Atmosphere: 1
Food: 1
Service: 1
Woman taking order at drive thru Thurs 12:50- rude and snapped at me - all I wanted was a small pumpkin spice latte- said it twice and she snapped at me because she put it in wrong- please and thank you would be nice to hear
person talking out order cut us off and told us to pull forward without my bf getting to order his food, when we went forward to the window and then asked for another of the same exact thing they forgot one of our burgers person at window seemed annoyed with us from the beginning and we got the mcdonald land meals and we did not receive our collectibles. we will not be returning to this mcdonalds.
Atmosphere: 1
Food: 1
Service: 1
The fountains are always dirty. I come in the mornings everyday and have never seen them clean.
Atmosphere: 3
Food: 4
Service: 3
My friends and I (4 people total) went to this McDonald’s today and after we placed our orders on the screen, we patiently waited for the workers to be with us. One girl (11 years old fyi) went up to the register to pay with cash and a worker named Brian, we believe, came over then walked right away and she put her money up to grab his attention and he turned around and said “don’t throw your hands up at me little girl”, so the adult of the group stood up for her as she’s literally 11 years old. He rambled on and on about how he “isn’t paid enough to put up with our shit” and how “he isn’t taking the disrespect”. First of all, no disrespect was given BY US. Brian calling her a “little girl” was wildly inappropriate behavior for a worker. Whoever the manager is, please consider this review and the people you hire to work with customers.
Service: 1
Horrible it’s 11:46 and they close at 12 and nobody is there these lazy workers can’t work an extra 15 minutes to get me my McChicken
Look at this burger and take a guess who's working here
Atmosphere: 1
Food: 1
Service: 1
Worst McDonald's on the planet.
Atmosphere: 1
Food: 1
Service: 1
Guess I must’ve been inconveniencing them when I came here nothing like throwing my bag of food at me and giving me cold fries real class act
Atmosphere: 3
Food: 1
Service: 1
They always close before 10:30. It says it should be open till midnight!
Restaurantji Recommends
Basic customer service was extremely lacking.
Atmosphere: 3
Food: 1
Service: 1
Cold stale fries with no salt. It wasn't busy at all. Apparently they just don't care. Hard pass next time.
Very clean fast service. Fries were disappointing. Not warm and tasted kinda old.
Morning person working the window was rude, not a customer service person, acted like she didn't want to be there. Had an attitude from the moment I pulled up to place my order.
Rung my food order up wrong - not surprised after the fact. Too far down the road to go back unfortunately by the time I realized.
Much better service from the crew at Hawkins and Copley locations.
Fast food as they say. I always get the fillet o fish with extra tarter sauce.
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