Subway
4815 Brecksville Rd, Richfield
(234) 400-0516
Recent Reviews
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This is one of the best and most meticulously run subways in NE Ohio.
Atmosphere: 5
Food: 5
Service: 5
Best subway I’ve been to. Definitely would come back
Atmosphere: 5
Food: 4
Service: 5
Don’t even bother.
you will not get your order. terrible staff, DO NOT PLACE A ORDER ONLINE!!!
DO NOT TIP!!! this staff is a prime example of minimum wage.
Let's be honest, it's a Subway amd ypu know exactly what you're getting into when you eat at one. Just want to give a shout out to the young lady working there who took fantastic care of us and made the process super easy.
Atmosphere: 3
Food: 3
Service: 5
The store was very nice and clean. The blonde haired woman working there was super rude. I wanted to order a turkey sub. The only thing they had was roast beef and steak and half the vegetables were gone, and they only had two cheese I ended up, leaving without ordering anything and will never be back to the store
Atmosphere: 4
Food: 1
Service: 1
I went there tonight and the worker was complaining when people walked in at dinner time. I left and went to Wendy's
Atmosphere: 1
Food: 1
I order a BLT and they put no bacon on the sandwich who for gets bacon on a BLT ( the B in BLT is for bacon but I guess not) would not order from here go to the jersey mikes in stead.
Atmosphere: 1
Food: 1
Service: 1
Avoid.
Great place and good service
Cleanest subway I've been In
Restaurantji Recommends
The employees are rude and disrespectful. This is hands down my worst experience at a subway. I will never visit this location again. Customer service is supposed to make the customer want to spend their hard earned money. This experience made me want to leave without paying before I received my sandwich.
Are the employees on drugs? Just took this lady 15 minutes to make 2 basic subs, not only was she moving completely slow with her eyes barely staying open she couldn’t even comprehend what I wanted on my sandwiches. For this being in a decent area you’d think they’d have better employees with great customer service skills. Do better !
How is the guy with glasses,tattoos still employed?? Work down the road and come in weekly and have never had a pleasant experience. Clear he is disgruntled, unprofessional and has given up. Asked what bread, told him and then he repeated 3 others over and over again. I know it's hard to get staff, but this guy is hurting the store.
Going to drive the extra few minutes to Brecksville in the future.
Came in about 8:30 (half hour bf close) stood in the lobby and waited for service for a few minutes. Tried calling out and knocking on the counter but nobody came out. We heard the employee in the back doing dishes. Idk how she didn’t hear us practically screaming “excuse me”. Bf knocked on the back employee door till she finally came to the counter and then she had a very poor attitude. They basically only had meatballs,cold cuts and steak left. Idk how cold deli meats (salami and pepperoni) isn’t sold to close but we decided to leave and get a good meal and a better attitude across the street at Cozumel.
The ghost pepper bread wasn't what I had expected. No real flavor. Food was fresh. Service fast. Staff friendly
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Tuna
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