Little Caesars Pizza

468 Richmond Rd, Richmond Heights
(216) 331-6987

Recent Reviews

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Craig J

Got to be one of the worst Little Ceaser's in the state. Always cheap with the toppings, pizza is always xtra greasy and bland and never fresh nor ready. Typically the employees are rude as well!

Atmosphere: 1

Food: 1

Service: 1

C Z

I placed my order a hour in advance and when I got there to pick it up they said they’re running 20 minutes behind.
The staff is incredibly rude and disrespectful.
The pizza was garbage and they didn’t give me part of my order.

Food: 1

Service: 1

Nicco Carter

Do not eat here if u are in a rush the food it not fast not hot & ready. Experience was terrible, I was littersly standing in line for 20 minutes as people walk in and out of the store because nobody is coming to attend us. One guy is in the back eating literally 20+ minutes and the girl cooking the puffs is just saying one moment while on the phone super loud and super unprofessional by both it was terrible. This place has always been iffy on the service but gradually has been getting worse and noticeable around lunch or after noon. Dont recommend. Puffs are undercooked during that time as well vs in the afternoon cooked to crisp and perfection.

Atmosphere: 1

Food: 2

Service: 1

Austin E.

You can barely get them to answer the phone if you want to call in an order, the food they have sitting for “fresh n ready” orders looks and taste as if it was sitting there since the day before. If you walk in it will be 5-10 minutes before you are spoken to honestly don’t know how little Caesar lets this establishment use their name

Atmosphere: 2

Food: 1

Service: 1

Bob Fagley

Been there several times and they are always out of something. Either pizza or the new Puffs or both.

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Classic Pepperoni Pizza, Crazy Puffs Crazy Sauce Combo

Raymond Daniels

They always get the order correct when I order big thank you so much always ontime and hot for my events i appreciate you will definitely keep coming back

Atmosphere: 3

Food: 5

Service: 5

Its her

Abysmal service. Rude and nasty manager. Refuses to do her job or proper customer service. Very immature. Skip this place.

Atmosphere: 1

Food: 1

Service: 1

Gregory Kapel

Hot but never ready. There will not be pizzas ready. I’d like to see financial statements of this franchise just for humor.

Atmosphere: 2

Food: 2

Service: 1

Jason Webb

Food took an hour longer than it was scheduled for. Employees seemed clueless on any aspect of their jobs. Employees yelling profanities while working.

Parking: Find another location to go to

Kid-friendliness: Absolutely not

Atmosphere: 1

Food: 1

Service: 1

Joseph Long

Everyone was super friendly and the pizza and bread sticks were delicious.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Classic Pepperoni Pizza, Crazy Bread

John Tamburro

Understaffed,The place was closed during business hours after taking my order and very difficult to get a refund. Poorly managed. Customer service is non-existent.

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Detroit-Style Deep Dish Sausage

Courtney Sherman

Shavon was a rockstar on veterans day, she was the only one working and was amazing ! My husband said it was the best pizza he ever had

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Classic Pepperoni Pizza, Cheese Pizza

Stephanie Foreman

Terrible service and extremely unprofessional

Atmosphere: 1

Food: 1

Service: 1

Drake Douglas

This is the worse fast food place in the Richmond hts area. The manager doesn’t know how to properly staff the store for a holiday rush. No one should have to wait hours for food that was ordered 5 hours earlier in the day.

Atmosphere: 1

Food: 1

Service: 1

Andrew L Stith Sr

I swear I am not a complainer but the level of dissatisfaction with the service I received at your Richmond Rd location on 10/19/2024 I placed an order at 6:40 pm with a scheduled pickup time of 7:45 pm. However, when I arrived at the store, I was shocked to discover that my pizza had not even been placed in the oven. I was simply told “they making it”. I wanted a refund but was told I couldn’t get that until tomorrow. My pizza wasn’t put in the oven until 8:15 pm, well past the promised pickup time.

In addition to the unacceptable delay, I was extremely disappointed with the poor communication and unprofessional attitude of the employees. They seemed rude, dismissive, and clueless about my order status, which only added to my frustration.

The service at this location was not only deplorable but completely out of line with the level of customer care I expect. This kind of experience leaves me questioning whether this location should even remain open, given the evident lack of competence and respect for customers.

Atmosphere: 1

Service: 1

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