Ordered at the drive through while it was slow, took 15+ minutes for a few items, forgot to ring up our drink and didn't give us a receipt, had a really bad attitude when we asked about the drink, food was made poorly. They were also out of fries and had multiple damaged and flickering lights in the drive through.
Atmosphere: 1
Food: 1
Service: 1
SJ H
Who's managing the place? Walked in evening of December 3rd, 2025. 8 people there, 1 working. No one could identify what a double cheese burger looked like. It took 5-6 minutes for them to figure it out. No customers there and only 2 waiting for food. 15 minute ticket times. People in the back walking around aimlessly trying to look busy and failing.
Shavonna Allen
I purchased an ice coffee today at this McDonald and had a really bad allergic reaction! Never again Ill make ice coffee at home!
Atmosphere: 5
Food: 1
Service: 5
HRL
The orders are always correct, the wait times are short. Sometimes the food isn't as hot/fresh as I'd like, but the wait times are minimal so I know I won't be late to to work. Staff is neutral.
Food: 4
Service: 4
Asin
I am disappointed. I was turned away from service at McDonald's simply because I'm a minor. Some boys from Richmond Heights stole, and of course, reasonably so, McDonald's takes action. But if your first idea is simply to ban all children/minors, and not just the people related to the issue, that's really stupid. Simple and plain. If you know who stole, and have them banned, why not allow the people who did nothing wrong ordering without and adult. So what, I'm just to walk home, drag my sisters or wait until 2-3 hours later when my mom gets home to get some stupid McDonald's? Really. This is mostly for the kids who want food, but because McDonald's can't handle situations, can't get food easy. Just go to Subway.
Atmosphere: 4
Food: 3
Service: 1
K. Taylor
Used the mobile app for payment and the drive thru for service.
Process was easy and fast for a quick breakfast. No wait which was awesome.
Had a egg McMuffin, hash brown, drink, and a sausage egg McMuffin. Everything was right and tasty.
Atmosphere: 5
Food: 5
Service: 5
Bert Renolds
The place has gone down hill over the years. Ordered food and not only did the wrong thing show up but the burritos that showed up were half empty. Wouldn't waste my money if I were you.
Atmosphere: 2
Food: 1
Service: 3
Justin Kinsey
First off the workers dont like to keep the place clean so I cleaned the pop station for them even tho I didn't make the mess... But over all this place food is not what it was to me as a kid so I don't eat there but for some reason I guess just like I did as a kid my kids love it
Atmosphere: 3
Food: 3
Service: 2
Warren Gutzke
Wow...5 dollar meal deal with double burger, chicken nuggets, fries and a drink? I'll go back for That deal. I forgot just how tasty a McDonald's burger is
Atmosphere: 5
Food: 5
Service: 5
Chenee Dozier
Ordered my 10yr old a chicken deluxe with no tomatoes got home a spicy with tomatoes he couldn’t even eat it raining way to bad to go back
Took forever drive thru. Didn't remember my order but after a couple second and third times asking finally foot it right for a change. Afraid to use the mobile outset at this location! Not site what I will end up with. Or how long I quill have to wait. Don't go here if u don't have a lot of time
Atmosphere: 3
Food: 5
Service: 4
randi mixer
Not too dirty, customer service is good, good location
Atmosphere: 4
Food: 4
Service: 4
Craig J
Usually always almost awful service "Come here they will never let you down!"
Atmosphere: 3
Food: 2
Service: 1
Joe “Joe Jones” Jones
Ordered a burger, and bread was hard. Garbage. Dog wouldn't eat it.
Is This Gaming?
Apparently 24 hrs means nothing anymore. Not open when they claim to be. Very annoying for those of us who work nights. I expect better tbh
Ordered at the drive through while it was slow, took 15+ minutes for a few items, forgot to ring up our drink and didn't give us a receipt, had a really bad attitude when we asked about the drink, food was made poorly. They were also out of fries and had multiple damaged and flickering lights in the drive through.
Atmosphere: 1
Food: 1
Service: 1
Who's managing the place? Walked in evening of December 3rd, 2025. 8 people there, 1 working. No one could identify what a double cheese burger looked like. It took 5-6 minutes for them to figure it out. No customers there and only 2 waiting for food. 15 minute ticket times. People in the back walking around aimlessly trying to look busy and failing.
I purchased an ice coffee today at this McDonald and had a really bad allergic reaction! Never again Ill make ice coffee at home!
Atmosphere: 5
Food: 1
Service: 5
The orders are always correct, the wait times are short. Sometimes the food isn't as hot/fresh as I'd like, but the wait times are minimal so I know I won't be late to to work. Staff is neutral.
Food: 4
Service: 4
I am disappointed. I was turned away from service at McDonald's simply because I'm a minor. Some boys from Richmond Heights stole, and of course, reasonably so, McDonald's takes action. But if your first idea is simply to ban all children/minors, and not just the people related to the issue, that's really stupid. Simple and plain. If you know who stole, and have them banned, why not allow the people who did nothing wrong ordering without and adult. So what, I'm just to walk home, drag my sisters or wait until 2-3 hours later when my mom gets home to get some stupid McDonald's? Really. This is mostly for the kids who want food, but because McDonald's can't handle situations, can't get food easy. Just go to Subway.
Atmosphere: 4
Food: 3
Service: 1
Used the mobile app for payment and the drive thru for service.
Process was easy and fast for a quick breakfast. No wait which was awesome.
Had a egg McMuffin, hash brown, drink, and a sausage egg McMuffin. Everything was right and tasty.
Atmosphere: 5
Food: 5
Service: 5
The place has gone down hill over the years. Ordered food and not only did the wrong thing show up but the burritos that showed up were half empty. Wouldn't waste my money if I were you.
Atmosphere: 2
Food: 1
Service: 3
First off the workers dont like to keep the place clean so I cleaned the pop station for them even tho I didn't make the mess... But over all this place food is not what it was to me as a kid so I don't eat there but for some reason I guess just like I did as a kid my kids love it
Atmosphere: 3
Food: 3
Service: 2
Wow...5 dollar meal deal with double burger, chicken nuggets, fries and a drink?
I'll go back for That deal. I forgot just how tasty a McDonald's burger is
Atmosphere: 5
Food: 5
Service: 5
Ordered my 10yr old a chicken deluxe with no tomatoes got home a spicy with tomatoes he couldn’t even eat it raining way to bad to go back
Food: 1
Service: 2
Restaurantji Recommends
Took forever drive thru. Didn't remember my order but after a couple second and third times asking finally foot it right for a change. Afraid to use the mobile outset at this location! Not site what I will end up with. Or how long I quill have to wait. Don't go here if u don't have a lot of time
Atmosphere: 3
Food: 5
Service: 4
Not too dirty, customer service is good, good location
Atmosphere: 4
Food: 4
Service: 4
Usually always almost awful service "Come here they will never let you down!"
Atmosphere: 3
Food: 2
Service: 1
Ordered a burger, and bread was hard. Garbage. Dog wouldn't eat it.
Apparently 24 hrs means nothing anymore. Not open when they claim to be. Very annoying for those of us who work nights. I expect better tbh
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