Subway
25991 Highland Rd, Richmond Heights
(216) 404-1405
Recent Reviews
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I walked in no greeting from the Indian man. He was making a sandwich already I’m guessing it was an online order. It was almost like I was bothering him that I walked in. The man just toasted my sandwich without even asking! Then the presentation of the veggies was non existent! It was only corners worth of veggies in the bins. Usually I wouldn’t want the bottom of the veggie book but I was hungry n rolled with it. Once I took a bite out the sandwich I knew for certain that the veggies were soggy and old! Very disappointed in the service and presentation
Atmosphere: 1
Food: 3
Service: 1
Ordered through the app which now I know to never do but my order was made with not only bare minimum of the ingredients that I did order but also missing half of them. I called to let them know and I heard the girl in the background telling him that she made the order correct which is complete bs since I decided to take pictures. If I didn’t have a newborn I would have drove back up there. Right now times are so hard for everyone but this was completely ridiculous and a slap in the face. I shouldn’t have to be in your face for you to make my food correctly I’m sure they thought I was a DoorDash order but next time I will check my food before leaving however I would never go to this location again. Food is too expensive for them to be so cheap! Do better.
Atmosphere: 3
Food: 1
Service: 1
From my experience that always been clean kind consistent and quick we have to love that
Atmosphere: 5
Food: 4
Service: 5
I think the service could definitely be better. A smile would be nice.
Atmosphere: 3
Food: 4
Service: 3
Brand new remodeling for nothing, bad service bad food quality and to top it off they give you very small portions of food like they’re trying to save money. Don’t know why anyone would come here when there are many other subway locations that are better
Atmosphere: 4
Food: 1
Service: 1
2nd time I got told they won't use my coupon the date is fine on it. It was a $9 footlong meal and the women said we take $6.99 only that's not how it works this place only wants your money I wouldn't recommend.
Atmosphere: 1
Food: 1
Service: 1
Good sandwiches, salads, and cookies. Pleasant employees, tasty food, prompt service. A well managed establishment.
Parking: A strip mall shop and parking is usually available
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Subway Club
Usually good to go, doing a LOT of mobile orders. Finding out that there's an A team and a B team. The B Squad is kinda slow and can't handle online orders.
Atmosphere: 4
Food: 4
Service: 3
Was told they put extra sauce like I requested .it's dry as can be also forgot to put the ingredients on it. Ordered a sub with everything but pickles and carrots take a look for yourself I'll go to a different location in the future. I do not support this
Atmosphere: 1
Food: 1
Service: 2
Was told they put extra sauce like I requested .it's dry as can be also forgot to put the ingredients on it. Ordered a sub with everything but pickles and carrots take a look for yourself I'll go to a different location in the future. I do not support this location
Atmosphere: 1
Food: 1
Service: 2
Restaurantji Recommends
One of the few that takes coupons.
I work in the local school district and get lunch here at least once a week. I've never had a bad experience and continue to be happy with my service.
Atmosphere: 5
Food: 5
Service: 5
Dude working the shift the evening of the 19th of November 2023 circa 1840.......you made a mean sandwich....I appreciate that.
Atmosphere: 3
Food: 5
Service: 5
The food and service is always amazing.The restaurant is clean , and the employees keeps fresh food ? ? ??? ? ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Oven Roasted Chicken
Malik is the best always makes my complicated sandwiches perfect and has great customer service. I eat here almost daily because of it.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Beast, The Hotshot Italiano
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