EXCELLENT place all around great service and great food. If ya haven't been here make it a point to check it out!!!!
Autumn Dagan
Best Pizza locally, hands down IMO. I just recently discovered them (about a year so) and every time I want pizza, this is where I go. I'll make the 25 minute drive to get it!
Don \u0026 Robin E
Good pizza
Lyn
Only negative I have, they were out of to-go menus 😲
Eddie Mclain
seems like crust is getting thinner and thinner when first taken over so good now it seems like just get it done push it out the door and like it or not
Tracey Cutri
Jax Pizza in richmond Ohio
Picked up a pizza today… could hear the guy in the back talking about the customer that just walked out the door. Also the way he talked to his staff was horrible. Pizza is mediocre not the best pizza I ever had nothing to write home about. I will not be going back here again.
And thank you for acknowledging my complaint! Can’t believe your response. I would now have to believe the man in the back that was talking about customers and talking to the staff like they were dogs has to be the owner. No one would put up with this type of customer service. I’m not the first to complain about the way he talks to people.
Tracey Lee
Jax Pizza in richmond Ohio
Picked up a pizza today… could hear the guy in the back talking about the customer that just walked out the door. Also the way he talked to his staff was horrible. Pizza is mediocre not the best pizza I ever had nothing to write home about. I will not be going back here again.
Jax G
Staff was great long wait time but it is Friday in a small town so that's to be expected, I got a few slices and a large hoagie as I'm new to the area and never had jaks before, and while the hoagie is great the pizza was hardly cooked and the cheese wasn't melted at all and they tossed on raw peperoni ontop of it
Will try again as it's a busy Friday but I hope it's better cooked next time
Atmosphere: 4
Food: 4
Service: 4
Wendy Greathouse
Best pizza around!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza
Mareen Walsh
This is the last time we will order here. The previous four times we called ahead, the food was never ready on time. It was always at least a 20-45 minutes wait AFTER the time given when we called. Today, we called and asked specifically to have the food by a certain time, and gave 45 minutes for the order. I arrived five mninutes late, and I still had to wait an additional 30 minutes to be handed my now cold food. To make it even worse, the order was half wrong and the food was dried out from sitting for so long and tasted awful.
I have tried many times to come back, because usually the food is amazing. But every single time we end up waiting no less than 20 minutes after the pickup time (that they usually give). I understand that foodservice is difficult to predict when it comes to giving pickup times, but the other pizza places in this county have no problem getting it right and these guys have been open long enough to know better by now.
Today was the only day I needed this to be done on time, but I guess no one elses' schedules matter.
Best of luck to you guys. I hope you get this place turned around someday.
EXCELLENT place all around great service and great food. If ya haven't been here make it a point to check it out!!!!
Best Pizza locally, hands down IMO. I just recently discovered them (about a year so) and every time I want pizza, this is where I go. I'll make the 25 minute drive to get it!
Good pizza
Only negative I have, they were out of to-go menus 😲
seems like crust is getting thinner and thinner when first taken over so good now it seems like just get it done push it out the door and like it or not
Jax Pizza in richmond Ohio
Picked up a pizza today… could hear the guy in the back talking about the customer that just walked out the door. Also the way he talked to his staff was horrible. Pizza is mediocre not the best pizza I ever had nothing to write home about. I will not be going back here again.
And thank you for acknowledging my complaint! Can’t believe your response. I would now have to believe the man in the back that was talking about customers and talking to the staff like they were dogs has to be the owner. No one would put up with this type of customer service. I’m not the first to complain about the way he talks to people.
Jax Pizza in richmond Ohio Picked up a pizza today… could hear the guy in the back talking about the customer that just walked out the door. Also the way he talked to his staff was horrible. Pizza is mediocre not the best pizza I ever had nothing to write home about. I will not be going back here again.
Staff was great long wait time but it is Friday in a small town so that's to be expected, I got a few slices and a large hoagie as I'm new to the area and never had jaks before, and while the hoagie is great the pizza was hardly cooked and the cheese wasn't melted at all and they tossed on raw peperoni ontop of it
Will try again as it's a busy Friday but I hope it's better cooked next time
Atmosphere: 4
Food: 4
Service: 4
Best pizza around!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza
This is the last time we will order here. The previous four times we called ahead, the food was never ready on time. It was always at least a 20-45 minutes wait AFTER the time given when we called. Today, we called and asked specifically to have the food by a certain time, and gave 45 minutes for the order. I arrived five mninutes late, and I still had to wait an additional 30 minutes to be handed my now cold food. To make it even worse, the order was half wrong and the food was dried out from sitting for so long and tasted awful.
I have tried many times to come back, because usually the food is amazing. But every single time we end up waiting no less than 20 minutes after the pickup time (that they usually give). I understand that foodservice is difficult to predict when it comes to giving pickup times, but the other pizza places in this county have no problem getting it right and these guys have been open long enough to know better by now.
Today was the only day I needed this to be done on time, but I guess no one elses' schedules matter.
Best of luck to you guys. I hope you get this place turned around someday.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Best pizza in Ohio! Must try!!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza, White Pizza
Jax pizza is ALWAYS is Fantastic!!!!!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza
The cheesy Bread sticks are very small for the price of $4.00.
Other than that the food was good.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Regular Pizza
Wheelchair accessibility: Not wheelchair accessible
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Pizza
Called and ordered 4 different times and when I get there to pick up,I still waited 30 minutes
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Pizza
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