Dairy Queen Grill & Chill

4009 OH-14, Rootstown
(330) 325-1314

Recent Reviews

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Wendy Beckley

Got 2 chicken tender basket. Its supposed to come with Texas toast . they gave both of Us a piece of white bread cut in half. Not even Toasted . not texas toast. . That's the best part of the meal. I cant believe they didn't even toast it or put butter on it or anything. Then we go to call them and the number on the receipt is just a fax number . imagine that. Needless to say we weren't very happy about that at all.

Atmosphere: 2

Food: 2

Service: 2

Brenda Ketchum

I ho through the Drive thru , Ice Cream Always Good here !

Atmosphere: 4

Food: 4

Service: 3

Aindrea Arkwright

Great family to go have lil treat

Atmosphere: 4

Food: 5

Service: 4

Lile Nisly

Ordered a 6 piece Tender Basket and a 4 piece tender basket and upon arriving home I realized they gave me two 4 piece baskets and almost no fries after having to wait in the parking lot of a extended amount of time. I should have checked before I left the parking lot but my 4 month was crying so I was trying to get home. Not the first time this DQ messed up more order either. Don’t recommend this place at all.

Atmosphere: 1

Food: 1

Service: 1

Don Griffith

Always fresh hot food. Friendly servers

Atmosphere: 4

Food: 4

Service: 4

Shyanne Gregory

We got ice cream and this one girl we keep asking of a lid but she would not give them it to us

Atmosphere: 3

Food: 1

Service: 1

jeremy shamblin

Food was ok at best. My Coke tasted incredibly odd. Extremely noisy. Staff would let the buzzers for food go off for way to long especially for how many workers there were. Cashier struggled hard understanding that I wanted a burger and a coke. I won't be back. The only plus is that the ladies that worked there were very pretty, but I still won't go back.

Atmosphere: 2

Food: 3

Service: 4

Heather Stephens

I ordered french fries and they were rock hard and super old. Highly irritated

Atmosphere: 3

Food: 1

Service: 3

Shari Leas

Paul is always friendly and hustles to get our orders. I hope He is paid well so he doesn't leave .

Food: 5

Service: 5

Recommended dishes: Chocolate Peanut Butter Sundae

Jenne Rowe

Really sad about this one. 4th visit in a row where something in the food is significantly wrong. I think they aren't keeping the coolers cold enough, either bc cakes are melted within minutes (like before leaving the parking lot). Not going into all of it, just finally decided to stop taking my family there entirely. Bottom line for a DQ: the ice cream should never be GRITTY.

Parking: Do not let your kids walk alone through the parking lot, and be careful driving in it. Weird setup fr. Someone almost hit us literally every time we went.

Atmosphere: 1

Food: 1

Service: 1

Jen

Food is always good. They do usually forget to include sauces. But the main issue is that I have never gone through the drive through without being directed to park and wait. Don’t come here unless you have 10 min to wait for your food.

Atmosphere: 4

Food: 5

Service: 4

Pam Chapman

Love their burgers

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fries, Bacon Cheese

Leroy Chapman

Good tasting ? dinner for 2 under $20

Food: 5

Service: 5

Recommended dishes: Ice Cream Cake

Leslie Haynam

This Dairy Queen is different... the ice cream is richer. Even the cheese curds tasted better. 10/10 for service at the window!! Great food and great service.

Atmosphere: 5

Food: 5

Service: 5

Riley Millison

We ordered in the drive thru and the service was terrible my mom ordered a slushy and it was melted and a liquid and all of are ice cream orders were melted and I asked for sprinkles and there were barely any

Service: 1

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