Why does your redhead have an attitude when she has to do the jobs you pay her for. The level of incompetence isn't shocking though when you have seven dollar wraps that are mostly tortilla and cat food
Atmosphere: 1
Food: 1
Service: 1
Alekzander
I actually love this place i come here after school they always get my order right there super nice and they never complain if me and my friends are a little to loud
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dunkin Double Sausage with an Egg Substituted for Bread, Coffee Grounds, Iced Macchiato, Dunkin' Refreshers, Hash Browns, Doughnut, Nasty Stuff Inside Coffee I Seen After Drinking Clean Your Machines, Egg and Cheese, Maple Sugar Bacon Breakfast Sandwich, Bacon Egg and Cheese, Dunkin' Energy, Dunkin' Lemonade Refreshers, Cookie Butter Specialty Donut, Hash Brown Brisket Scramble, Nitro Cold Brew with Sweet Cold Foam, Bagels, Brown Sugar Oat Iced Latte, Loaded Hash Browns, Almond Croissant, Caramel Iced Macchiato
Steven Miller
I come here every morning for my XL vanilla bean coffee and sometimes others(depending who I'm carpooling that day) and they never mess it up. The coffees are always fresh and done to perfection. The morning ladies (and few gents) are always in a good mood and give off a happy vibe that makes you want to come back. They're also always quick with having the orders done in a fast manner. 11/10.
Atmosphere: 5
Food: 5
Service: 5
alexis shobe
I ordered something that was priced wrong on the menu and I told a couple people they should change the price and no one acknowledged me saying that. They tried to make it seem like I read the menu wrong too, but I didn't
Shane Morgan
Twice I have been at this location now, both times I have ordered the same thing. Which is a large cold brew with the sweet cold foam add cream toasted almond, pumpkin spice and 1 shot of French vanilla and every time they seem to mess it up. This location used to be very good making the orders correctly now they have no attention to detail and no training on how to properly do anything.
Atmosphere: 1
Food: 1
Service: 2
Sarah Mcmasters
I got off work at 12:30am I order chicken wrap it was hot and cold not the good. Then I couldn’t decide if I wanted to try refresher I choose my iced coffee instead and it seem like they had attitude. My job has Starbucks I might have to start going there and quit be loyal to dunkin
Food: 2
Service: 2
Chris M
Great service. Coffee was great and breakfast was delicious. However the munchkins were terrible. Had the turkey sausage, cheese and egg Sammies. Very tasty.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg and Cheese
N R
We did drive-through it was literally the worst experience we ever had. She told us the cookie is frozen, and we can defrosting it in our car because outside is hot. unbelievable. You see in the picture that this is how they gave us the coffee with cream on top without any napkins. we had to ask for napkin .very rude staff. Tired and angry. disappointed
Atmosphere: 1
Food: 1
Service: 1
Rich Schlue
It's a damn shame we go to Dunkin Donuts all over the place but since we moved over here of the 10 orders we put in nine of them were filled incorrectly and on the other one I still had to go back around to have them give me something they forgot just not a real good restaurant. But their coffee still good
Atmosphere: 2
Food: 3
Service: 2
Krystian Edmonds
Our to go bags had a hand written note on them yesterday. It was a nice little touch! The note said "Have a great day!".
Good food and drinks but bad service, waited 20 minutes for a singular refresher
Atmosphere: 5
Food: 5
Service: 2
Catherine Pattyson
I go almost every morning at your Rootstown location.
Atmosphere: 5
Food: 5
Service: 5
Tywannie “Tee” Hughes
Stopped in @1030 mobile order 2 LG hot coffee w 8 Cream and 10 sugar coffee was warm and had plenty of coffee grounds floating on top. Not the best experience I've had.
Service: 3
Amer Ahmad
I highly recommend my local Dunkin' Donuts for anyone looking for a great coffee and breakfast experience. The staff here is always incredibly friendly and welcoming, making every visit a pleasant one. They consistently get my order right, no matter how busy they are, which is a testament to their efficiency and attention to detail. Whether I'm grabbing a quick coffee or enjoying a leisurely breakfast, I know I can count on excellent service and delicious food. This Dunkin' Donuts location truly sets the standard for quality and customer service!
Atmosphere: 5
Food: 5
Service: 5
Rodney Brown
Horrible ordered one coffee couldn't make that right.
Why does your redhead have an attitude when she has to do the jobs you pay her for. The level of incompetence isn't shocking though when you have seven dollar wraps that are mostly tortilla and cat food
Atmosphere: 1
Food: 1
Service: 1
I actually love this place i come here after school they always get my order right there super nice and they never complain if me and my friends are a little to loud
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dunkin Double Sausage with an Egg Substituted for Bread, Coffee Grounds, Iced Macchiato, Dunkin' Refreshers, Hash Browns, Doughnut, Nasty Stuff Inside Coffee I Seen After Drinking Clean Your Machines, Egg and Cheese, Maple Sugar Bacon Breakfast Sandwich, Bacon Egg and Cheese, Dunkin' Energy, Dunkin' Lemonade Refreshers, Cookie Butter Specialty Donut, Hash Brown Brisket Scramble, Nitro Cold Brew with Sweet Cold Foam, Bagels, Brown Sugar Oat Iced Latte, Loaded Hash Browns, Almond Croissant, Caramel Iced Macchiato
I come here every morning for my XL vanilla bean coffee and sometimes others(depending who I'm carpooling that day) and they never mess it up. The coffees are always fresh and done to perfection. The morning ladies (and few gents) are always in a good mood and give off a happy vibe that makes you want to come back. They're also always quick with having the orders done in a fast manner. 11/10.
Atmosphere: 5
Food: 5
Service: 5
I ordered something that was priced wrong on the menu and I told a couple people they should change the price and no one acknowledged me saying that. They tried to make it seem like I read the menu wrong too, but I didn't
Twice I have been at this location now, both times I have ordered the same thing. Which is a large cold brew with the sweet cold foam add cream toasted almond, pumpkin spice and 1 shot of French vanilla and every time they seem to mess it up. This location used to be very good making the orders correctly now they have no attention to detail and no training on how to properly do anything.
Atmosphere: 1
Food: 1
Service: 2
I got off work at 12:30am I order chicken wrap it was hot and cold not the good. Then I couldn’t decide if I wanted to try refresher I choose my iced coffee instead and it seem like they had attitude. My job has Starbucks I might have to start going there and quit be loyal to dunkin
Food: 2
Service: 2
Great service. Coffee was great and breakfast was delicious. However the munchkins were terrible. Had the turkey sausage, cheese and egg Sammies. Very tasty.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg and Cheese
We did drive-through it was literally the worst experience we ever had. She told us the cookie is frozen, and we can defrosting it in our car because outside is hot. unbelievable. You see in the picture that this is how they gave us the coffee with cream on top without any napkins. we had to ask for napkin .very rude staff. Tired and angry. disappointed
Atmosphere: 1
Food: 1
Service: 1
It's a damn shame we go to Dunkin Donuts all over the place but since we moved over here of the 10 orders we put in nine of them were filled incorrectly and on the other one I still had to go back around to have them give me something they forgot just not a real good restaurant. But their coffee still good
Atmosphere: 2
Food: 3
Service: 2
Our to go bags had a hand written note on them yesterday. It was a nice little touch! The note said "Have a great day!".
Restaurantji Recommends
Good food and drinks but bad service, waited 20 minutes for a singular refresher
Atmosphere: 5
Food: 5
Service: 2
I go almost every morning at your Rootstown location.
Atmosphere: 5
Food: 5
Service: 5
Stopped in @1030 mobile order 2 LG hot coffee w 8 Cream and 10 sugar coffee was warm and had plenty of coffee grounds floating on top. Not the best experience I've had.
Service: 3
I highly recommend my local Dunkin' Donuts for anyone looking for a great coffee and breakfast experience. The staff here is always incredibly friendly and welcoming, making every visit a pleasant one. They consistently get my order right, no matter how busy they are, which is a testament to their efficiency and attention to detail. Whether I'm grabbing a quick coffee or enjoying a leisurely breakfast, I know I can count on excellent service and delicious food. This Dunkin' Donuts location truly sets the standard for quality and customer service!
Atmosphere: 5
Food: 5
Service: 5
Horrible ordered one coffee couldn't make that right.
Atmosphere: 1
Food: 1
Service: 1
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