There was a mix-up with my husband's prescription yesterday and Hunter, at the pharmacy, went out of her way to help me and get it fixed. Shout out to someone who recognized the exhaustion on my face and took it upon herself to make things a little easier for my husband and I! All pharmacies should have an employee like her!
Alvin B
Customer service is wonderful. And found everything I needed!
Sharon Shimp
Giant Eagle sucks! Prices are high staff is rude and always trying to force self checkout. BATHROOMS ALWAYS DIRTY SMELLY AND SHELVES ARE NASTY!!!
Atmosphere: 1
Food: 5
Service: 1
Mulvassy Scepter
Hands down my favorite giant eagle to go to the staff here is super friendly,and helpful Austin Nathan, and Lisa and Joe all need a raise for their hard work and dedication to customer service.
Clifford
Storeis good. Their online ads suck. You can't see them. And they direct you to the wrong store every time. You have to going and grab a paper and if you want to check it out but it keeps you from wanting to go on. Also what is the burger blend?
Nick Smith
They should’ve called it the Circus. They even have several bearded ladies ?
Douglas Slates
Great store
Justin Douglas
Not the home town grocery store you would expect in Rootstown. Just sell groceries and forget you feelings.
Victoria Parsons
Always pleasant and helpful staff.
Dana Rowe
Very nice young man working in the parking lot. He was so pleasant and polite. I wish I knew his name. He was a joy
Just a little too pricey for me, other than that I don't mind shopping at Giant Eagles.
Anthony Cooley
Hey Rootstown Giant Eagle! I visit this store pretty often. I've used their flashfood program about a dozen times. Had an issue today. The store was selling Suja Juice in the store at 2 for $6. When using flash food, you purchase digitally before arriving to the store. That same juice was on Flashfood. It said it was $11 marked down to $6 for a single bottle. In store it was 2 for $6 compared to the app charging $6 for a single one. I asked if I could get refund/return, and just buy 2 from the shop. The stout blonde woman with glasses, Brianne? Breann? Was apparent manager on duty. She was rude and somehow incapable of assisting with a refund (even though I've done this several times before) She decided to be condescending and was incapable of providing good customer service. Unlike this location's Myriad of other very friendly employees. Shoutout to Burklee who was gracious in helping solve my issue. And shoutout to the tall black man who work here that collects the carts. He is ALWAYS In a good mood, and quick to say hello. I already know they don't pay him enough. To the rude manager, do better, because I'm not changing stores for you. She gets 1-Star.
Rich Hall
The prices at this store has continued to increase even with advantage card prices are still much higher than even its neighbor dolllar general. No longer worth spending that kind of money just for fuel perks
There was a mix-up with my husband's prescription yesterday and Hunter, at the pharmacy, went out of her way to help me and get it fixed. Shout out to someone who recognized the exhaustion on my face and took it upon herself to make things a little easier for my husband and I! All pharmacies should have an employee like her!
Customer service is wonderful. And found everything I needed!
Giant Eagle sucks! Prices are high staff is rude and always trying to force self checkout. BATHROOMS ALWAYS DIRTY SMELLY AND SHELVES ARE NASTY!!!
Atmosphere: 1
Food: 5
Service: 1
Hands down my favorite giant eagle to go to the staff here is super friendly,and helpful Austin Nathan, and Lisa and Joe all need a raise for their hard work and dedication to customer service.
Storeis good. Their online ads suck. You can't see them. And they direct you to the wrong store every time. You have to going and grab a paper and if you want to check it out but it keeps you from wanting to go on. Also what is the burger blend?
They should’ve called it the Circus. They even have several bearded ladies ?
Great store
Not the home town grocery store you would expect in Rootstown. Just sell groceries and forget you feelings.
Always pleasant and helpful staff.
Very nice young man working in the parking lot. He was so pleasant and polite. I wish I knew his name. He was a joy
Restaurantji Recommends
Found just what I was looking for.
Clean organized employees are cheerful helpful
Just a little too pricey for me, other than that I don't mind shopping at Giant Eagles.
Hey Rootstown Giant Eagle!
I visit this store pretty often. I've used their flashfood program about a dozen times. Had an issue today. The store was selling Suja Juice in the store at 2 for $6. When using flash food, you purchase digitally before arriving to the store. That same juice was on Flashfood. It said it was $11 marked down to $6 for a single bottle. In store it was 2 for $6 compared to the app charging $6 for a single one. I asked if I could get refund/return, and just buy 2 from the shop. The stout blonde woman with glasses, Brianne? Breann? Was apparent manager on duty. She was rude and somehow incapable of assisting with a refund (even though I've done this several times before) She decided to be condescending and was incapable of providing good customer service. Unlike this location's Myriad of other very friendly employees. Shoutout to Burklee who was gracious in helping solve my issue. And shoutout to the tall black man who work here that collects the carts. He is ALWAYS In a good mood, and quick to say hello. I already know they don't pay him enough. To the rude manager, do better, because I'm not changing stores for you. She gets 1-Star.
The prices at this store has continued to increase even with advantage card prices are still much higher than even its neighbor dolllar general. No longer worth spending that kind of money just for fuel perks
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