Dairy Queen Grill & Chill

We enjoy everything about our location.

10 minutes before closing time and they locked the door in our faces as we walked up with our kids.

Nice clean store, great service.

The young lady working the drive thru seems totally annoyed by having customers. Seems more interested in joking around and having fun with her coworkers. We ordered two orders of cheese curds and was never given an option on dipping sauce. She put marinara in the bag and said that’s what cheese curds come with and we had to pay extra for ranch. I’ve always been asked what sauce I want. She charged another $1.58 for ranch and never gave us the ranch. Maybe that’s not the job for her.

Food was good. Service was a bit slow,but it was worth the wait

Had a very good experience

Completely changed the chicken and fries in the chicken strip baskets. They are absolutely terrible. Cheap quality fries and chicken for a higher price. Need to advertise when you change products.

I’m not one to complain but It took over 45 minutes to get a pretzel, sandwich and a kids meal... I also ordered a blizzard. The lady said she would bring the blizzard & kids meal ice cream cone out before we got done eating but we never got it.. I went back in and asked for it.. waited another 30 mins and never received it or my blizzard. We ended up leaving without the ice cream we paid for. Terrible business & terrible service. I’ll never go back

The crew was totally awesome! They were super friendly, fast service and recommended items. Oh! and THANK YOU for finding my sanity! XoXo 😘

This new store owner has got disgustingly gross incompetent employees. The food is awful, old and rubbery but the onion rings way overcooked. They charge for the food but half of the time short you on your order! FYI always check everything in your bag before you leave if you're brave enough to patron them

Atmosphere: 1

Food: 1

Service: 1

I have been to the store in Russells Point Ohio and no one is ever there to serve you if when you ask the question is anyone here? One time there was two guys standing in the back, one with a beard and he saw me but refused to come out and wait on me. I WILL not go through drive thru don't trust them to give them my debit card. You might as well close it down. This has all happen in the last couple weeks on a Friday and a Saturday. I call the number and says the phone is not working.

Service: 1

Great food
Very satisfied with my meal

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheeseburger, French Fries

Does this look like Bacon cheeseburger w lettuce mayo only ? Does it look like bacon cheeseburger w catsup Only ???? Grrrrr thank for messing up both our lunches

Atmosphere: 1

Food: 1

Service: 2

I went to get a couple shakes today 8/31/24 and they were closed! Not sure why the would be closed on Labor Day weekend especially with how busy it gets here during holiday weekends!

Atmosphere: 1

Food: 1

Service: 1

Until today I would have given this place a really great review. Been here many times and it's always been pretty good all around. Today around 4:15 on Friday August 2 2024 while in the drive through waiting for my food I witnessed 2 CHILDREN in the kitchen the older girl maybe 9? put her finger on the icecream machine and licked her finger and went back to touching EVERYTHING with out washing her hands. Didn't have her hair tied back and proceeded to touch her her many times while making what looked like a blizzard. There was a younger boy probably about 5 years old also touching everything in the kitchen no gloves who knows when the last time his hands were washed. Absolutely disgusting. I support parents doing what they need to do to bring money into the house but under no circumstances should your children be in a kitchen where you are serving the public. Not okay behavior.