Dunkin'

2823 E State St, Salem
(330) 337-3327

Recent Reviews

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Laura Day

Strawberry coolatta smells like hell in a cup the second it fully melts. Wouldn't suggest getting one if you use doordash or Uber eats because then you have less time to drink it.

Kid-friendliness: Workers like to ask why kids are at a table while parent is ordering at the front. 🙄

Atmosphere: 4

Food: 2

Service: 1

Recommended dishes: Iced Latte, Bagel, Raspberry Watermelon Dunkin' Refresher

Bella Mae

Wow! Avoid here on the weekend. They must have highschoolers working the window. We had to go thru 3 times before the order was right.

Atmosphere: 5

Food: 5

Service: 1

Madison Cassidy

This place is a disgrace. Me and my boyfriend went there this morning and they not only messed up my coffee, but they never gave me my sandwich, they messed up the breakfast wraps, AND they said the front register wasn’t working. They could obviously use the one for the drive through, but she used the broken one anyways, and they said it never sent my order back. Even though she had the receipt that she could’ve handed to the chick making my food, but nope. They kept asking us 50 questions when they had the answer in their hand. Absolutely ridiculous. The fact that this place has bad reviews to begin with, just shut this disappointment down for good. There’s a better Dunkin not even 9 minutes away that’ll make more business and happy customers than this crappy place ever will. Pathetic. This place needs to do better.

Atmosphere: 1

Food: 1

Service: 1

Devin Black

Cold food and forgot items

Atmosphere: 2

Food: 2

Service: 2

Recommended dishes: Sausage Egg and Cheese, Dunkin' Lemonade Refreshers, Hash Browns

Christina Weyand

Worst experience I had there. Me and boyfriend stopped there with our daughter before school to get her breakfast the lady running the drive thru wasn't listening to the order I got regular hash browns instead the the loaded like I asked and my coffee was wrong I asked for a Carmel hazelnut coffee with cream and sugar and got a nasty coffee with just hazelnut.

Atmosphere: 1

Food: 1

Service: 1

Susan Nutter

Great coffee. Good service.

Atmosphere: 5

Food: 5

Service: 4

Fred Kenngott

I go there a lot. Great food and drinks plus good service.

Atmosphere: 5

Food: 5

Service: 5

Kiley Hetherington

lady at the window was extremely rude

Atmosphere: 2

Food: 5

Service: 3

Bean Bear

So me and my boyfriend work second and get off around 12:30 at night and we decided we wanted some coffee and food 40 dollars later the food is completely burnt the latte is underfilled the girls were super rude and on top of that they forgot my snack in bacon seriously night shift need to be worked on or something I get customers can be annoying when ur trying to do something but it takes 5 minutes to make there stuff I would know I worked at two diffrent ones for 2 YEARS Like it’s not that hard jeez

Jason Lose

Service is bad. 2 ladies running front literally didn't even try to start my order. They took drive thru priority and them orders wasn't even placed yet. Some other girl came in and asked if they did them yet and she did it for me. Never coming here again. No one said hi or anything. 5pm Monday June 10th

Atmosphere: 4

Food: 4

Service: 1

TRAVIS BRICKER

Terrible service. Don’t go here. Jamie is terrible. 0/10 don’t recommend.

Atmosphere: 1

Food: 3

Service: 1

Meadow Bricker

Jamie is the worst employee I’ve ever encountered ! She threatened me and my friends in the drive thru all because they were trying to pay for the person behind them!

Atmosphere: 1

Food: 1

Service: 1

Taylor

This Dunkin is the worst Dunkin I have ever been to BY FAR. Jamie was VERY UNPROFESSIONAL, calls customers names and tries to fight customers for no reason. I will never return to this Dunkin because of her.

Atmosphere: 1

Food: 1

Service: 1

Ariana Jones

I never really have an issue with dunkin, but lately they've been throwing sugar in my coffee instead of splenda... I'm a type 1 diabetic and I just got my sugar down now it's all messed up again, please dunkin you can seriously make someone sick by not double checking ?

Atmosphere: 5

Food: 5

Service: 5

Jon S (SeaDaddy)

Don’t have an order over 4 items or it will get messed up. ie: missing items ordered or completely different from what was ordered. Coffee ranges from good to blah depending on the day. Inside of the store is decently clean but has a constant water leak from the ceiling. (They should get that fixed)

Atmosphere: 2

Food: 2

Service: 4

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