Papa Johns Pizza
1015 E State St, Salem
(330) 332-2700
Recent Reviews
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Tried to call to place an order for pickup.. papa johns appears to be using an outbound call service in India.. the guy couldn't understand me, I couldn't understand him. Why I can't directly call the store and speak to someone who physically works there is beyond me.
If you're going to use an outbound call service, use an AMERICAN one, not some service from India! Will not be ordering from Papa Johns again.
Never disappoints! All of the staff are amazing!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnamon Pull Apart, Garlic Epic Stuffed Crust Pizza
Ordered in person had to repeat order four times and still got order wrong needs better employees!
Very good food tonight. And the cashier Anthony was very pleasant. Thank you
Atmosphere: 5
Food: 4
Service: 5
Best papa John's I've ever been to. Best pizza, Best service, and best delivery service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Extra Large New York Style Pizza
I called Papa John’s to have pizza delivered to a nursing care facility for sisters birthday. Knowing I lived out of state the manager took a personal interest to make sure everything was right. The pizza was delivered on time, was delicious, and correct. Papa John’s went over my expectations. Besides the pizza, they included a card signed by the crew and balloons. This made my sister’s day more special. Thank you.
Atmosphere: 5
Food: 5
Service: 5
Food could taste alot better. Last tine I was there heard delivery driver complaining about doordash picking up delivery's, maybe it's because of there poor attitudes or there delivery area does not reach them or the website says unable to deliver. Not a positive environment.
Atmosphere: 1
Food: 2
Service: 1
I wasn't even able to place an order. I called to say I had a coupon I'd like to use and the woman I spoke to didn't seem to understand that I hadn't already placed the order, and when I asked her what she was talking about she got irritated with me. Being that I was confused by whatever it was she was trying to convey to me, told her I may need to call back later and that I appreciated it and she hung up on me. Extremely unprofessional and ridiculous. How difficult is it to imput a coupon for a NEW order, NOT a pre existing order? I only called because I had a coupon. I've never bought from this store before and now I won't even bother next time.
Service: 1
I wasn't even able to place an order. I called to say I had a coupon I'd like to use and the woman I spoke to didn't seem to understand that I hadn't already placed the order, and when I asked her what she was talking about she got irritated with me. Being that I was confused by whatever it was she was trying to convey to me, told her I may need to call back later and that I appreciated it and she hung up on me. Extremely unprofessional and ridiculous. How difficult is it to imput a coupon for a NEW order, NOT a pre existing order? I only called because I had a coupon. I've never bought from this store before and now I won't even bother next time.
Service: 1
Ordered delivery and my food shows up in the back open bed of a truck. So he couldn't keep the food in the cab? Instead drove a few miles with it in the back so it wasn't even hot anymore. I asked for extra pepperoni and there was nothing extra about it. Asked for multiple extra sauces I didn't get them. When we called the shop .. the manager drove sauces back out but did nothing when I said my food arrived cold in the bed of a pickup truck.
I won't be coming back and instead will just continue with dominos
Food: 2
Service: 2
Restaurantji Recommends
The pizza is almost always great, every once in a while we will get one that's a little over cooked or not great. Everyone is friendly and when ordering on the app our pizza is pretty quickly baked and ready for pick up.
Got a pepperoni pizza for delivery and it was very good! The delivery time was on time. The crust is very soft and the pizza held very nicely. I love that they give you a little pepper too lol thought that was a fun touch.$15.99 does seem a bit high for a large but they do sometimes run online deals where you can get stuff for free which can make it a little more worthwhile. Lastly, Not a big fan of the garlic butter. I know some people love it but it just wasn’t for me. So if you like most garlic butters then definitely get it lol.
Atmosphere: 5
Food: 5
Service: 5
They don’t cut the heart shaped pizzas. Be forewarned.
Atmosphere: 2
Food: 4
Service: 1
I get prices have gone up... but ... the garlic butter packets are $1.00. Now that is crazy.
Atmosphere: 5
Food: 5
Service: 5
Never disappoints
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Brownie, NY Style Pizza
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