I always have to stop here, when visiting ohio. Have to get the roman burger!
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Roman Burger Waffle Fries Fried Mushrooms
Laura Steyn
I recently visited the Mr. Hero location in Sheffield Village and had a fantastic experience. The food was absolutely great, and the store was spotless. The staff at the storefront were wonderful and really made my visit enjoyable with their friendly demeanor. They recommended I try the Waffle Doodle sandwich, and I have to say, it’s the greatest sandwich Mr. Hero has to offer! While I love the Roman Burger, the Waffle Doodle Chicken Bacon sandwich might just be my new favorite. The staff also mentioned trying their Nashville hot sauce sandwich on my next visit, and I’m definitely looking forward to that. Mr. Hero’s Roman Burger is already one of the best things you can find anywhere, and now I’d highly recommend trying both the Roman Burger and the Waffle Doodle. I can’t wait to come back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Potato Waffers, Roman Burger Waffle Fries Fried Mushrooms
BJ Fox
Food and service was great! Employees are always very friendly and efficient
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Potato Waffers, lrg Hot Buttered Cheesesteak
Giovanni Caviano
Not only was it extremely welcoming coming in. But the ambience was set not only in what we seen hanging on the walls with also in the absolute and Elite professionalism displayed by the staff. We have been in Cleveland since last Wednesday which would be 4 days now, and needless to say we eat out everyday because we are on our honeymoon / business trip. With all of the places that we have eaten, Mr Hero has by far exceeded our expectations on cleanliness and hospitality. Not to mention the food was absolutely impeccable and I am also a licensed executive chef. Well done Mr Hero and its staff!
I haven’t had Mr Hero in years. Can’t even remember when. This Mr Hero was very clean, the lady at the register was friendly and helpful. We ordered the Romanburger, cheeseburger, fried mushrooms, fried pickles , and the jalapeño poppers. Everything was really good. Check this place out next time you’re in the area.
Parking: Parking available right out front.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roman Burger Fried Mushrooms
Karoline Anderson
This Mr. Hero location blows all the others out of the water! Walking in, I was immediately struck by how clean and fresh the place felt – a welcome change from some Mr. Hero's I've been to.
As a military member, I was even more impressed by their discount. But the real stars of the show were the amazing people who work there. My order can get a little complicated, with tweaks and substitutions, but they handled it all with patience and a smile.
They even suggested to try their new chicken and bacon waffle doodle – and let me tell you, it was incredible! The overall food quality here is seriously a step above other Mr. Hero locations.
Honestly, if I could give this place more than 5 stars, I would. Highly recommended!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roman Burger Waffle Fries Fried Mushrooms, Roman Burger Fried Mushrooms
Scott Weigand
Average location. Love Mr. Hero in general.
Atmosphere: 4
Food: 4
Service: 4
kartik karnik
Superb Food and Service. Staff is too humble and cool. Must visit one time if you have craving of delicious food.
Atmosphere: 5
Food: 5
Service: 5
Jon Maly
Got in just before 9 and felt horrible. They said no worries and made me an awesome Romanburger!!!! Love this location!!!!
Atmosphere: 5
Food: 5
Service: 5
Julie Rose
Don’t fall for the Rockin Rueben promo, The sandwich comes out on a tiny bun with only a few pieces of corned beef and sauerkraut very disappointing
I always have to stop here, when visiting ohio. Have to get the roman burger!
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Roman Burger Waffle Fries Fried Mushrooms
I recently visited the Mr. Hero location in Sheffield Village and had a fantastic experience. The food was absolutely great, and the store was spotless. The staff at the storefront were wonderful and really made my visit enjoyable with their friendly demeanor. They recommended I try the Waffle Doodle sandwich, and I have to say, it’s the greatest sandwich Mr. Hero has to offer! While I love the Roman Burger, the Waffle Doodle Chicken Bacon sandwich might just be my new favorite. The staff also mentioned trying their Nashville hot sauce sandwich on my next visit, and I’m definitely looking forward to that. Mr. Hero’s Roman Burger is already one of the best things you can find anywhere, and now I’d highly recommend trying both the Roman Burger and the Waffle Doodle. I can’t wait to come back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Potato Waffers, Roman Burger Waffle Fries Fried Mushrooms
Food and service was great! Employees are always very friendly and efficient
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Potato Waffers, lrg Hot Buttered Cheesesteak
Not only was it extremely welcoming coming in. But the ambience was set not only in what we seen hanging on the walls with also in the absolute and Elite professionalism displayed by the staff. We have been in Cleveland since last Wednesday which would be 4 days now, and needless to say we eat out everyday because we are on our honeymoon / business trip. With all of the places that we have eaten, Mr Hero has by far exceeded our expectations on cleanliness and hospitality. Not to mention the food was absolutely impeccable and I am also a licensed executive chef. Well done Mr Hero and its staff!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Potato Waffers, Chicken & Bacon Waffledoodle
I haven’t had Mr Hero in years. Can’t even remember when. This Mr Hero was very clean, the lady at the register was friendly and helpful. We ordered the Romanburger, cheeseburger, fried mushrooms, fried pickles , and the jalapeño poppers. Everything was really good. Check this place out next time you’re in the area.
Parking: Parking available right out front.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roman Burger Fried Mushrooms
This Mr. Hero location blows all the others out of the water! Walking in, I was immediately struck by how clean and fresh the place felt – a welcome change from some Mr. Hero's I've been to.
As a military member, I was even more impressed by their discount. But the real stars of the show were the amazing people who work there. My order can get a little complicated, with tweaks and substitutions, but they handled it all with patience and a smile.
They even suggested to try their new chicken and bacon waffle doodle – and let me tell you, it was incredible! The overall food quality here is seriously a step above other Mr. Hero locations.
Honestly, if I could give this place more than 5 stars, I would. Highly recommended!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roman Burger Waffle Fries Fried Mushrooms, Roman Burger Fried Mushrooms
Average location. Love Mr. Hero in general.
Atmosphere: 4
Food: 4
Service: 4
Superb Food and Service. Staff is too humble and cool. Must visit one time if you have craving of delicious food.
Atmosphere: 5
Food: 5
Service: 5
Got in just before 9 and felt horrible. They said no worries and made me an awesome Romanburger!!!! Love this location!!!!
Atmosphere: 5
Food: 5
Service: 5
Don’t fall for the Rockin Rueben promo,
The sandwich comes out on a tiny bun with only a few pieces of corned beef and sauerkraut very disappointing
Restaurantji Recommends
It's the taste you crave
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roman Burger Waffle Fries Fried Mushrooms
Go for the buttered cheesesteak its the best!
Atmosphere: 5
Food: 5
Service: 5
Food was really good, and ready on time for our pickup.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Roman Burger Waffle Fries Fried Mushrooms
Love the food at Mr. Hero. Either the cheesesteak or romanburger are sure to please. This store has generally friendly workers.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: New Hot Buttered Cheesesteak Bte, Roman Burger Fried Mushrooms
Friendly employees. Super clean. Fast service. Great
Atmosphere: 5
Food: 5
Service: 5
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