They double charge you, please don't expect them to refund you. Both managers give horrible customer service. The food was mediocre, nice presentation but no taste whatsoever. The atmosphere is lovely but, certainly won't be returning due to the terrible customer service provided by the managers on handling a fraudulent charge. Mistakes happen but the way you go about handling things is a turn off.
MichaelB
Dec 17th 2024 was the absolute worst dining experience for our friends and family for a holiday get togther, EVER!! Waitress did her best, very sweet and responsive! However, drinks needed return requests to make things right as ordered or due to not having ingredients to make a specific drink. Appetizers and soup not a problem. Then over 1 hour later...other tables came and left, still waiting for our main course! Asked for a manager, finally a young pathetic woman came to our table with ZERO effort to help! Her reply to we've been waiting for our meal over an hour was "I don't know why I came out" and proceeded to clear the few plates we had! ZERO COMPASSION...ZERO EFFORT to make things right, didn't address the problems on hand for whatever it was that went wrong, then WALKED AWAY!! Needless to say, now our 3rd time there...NEVER AGAIN!!
Hernan V.
Parking: There’s also a city park’s lot across the street.
Kid-friendliness: Aside from parties, probably not a great place to take young kids to.
First time going here and it was amazing. Loved everything and the view with the Christmas lights was breathtaking! 10/10
Atmosphere: 5
Food: 5
Service: 5
Herb De la Porte
Beautiful setting and great service for a larger group
Atmosphere: 5
Food: 5
Service: 5
Julia Wright
Cameron was our server in the Bar area tonight, Thanksgiving Eve. He was personable, attentive and efficient. Their draft beer selection is superb. Food is always phenomenal as well. They had live music and it was wonderful, not too loud and a great variety of songs. Highly recommend this spot to anyone that lives in the area, whether it be for just cocktails, happy hour, food or to enjoy the music!!!
Our son was getting married and we had the rehearsal dinner at Glenwillow Grille. Paula, the Event Coordinator, did an amazing job. Everything was organized and the food was ready when we walked in the door. The food was delicious and we received many compliments. Our server was amazing. She handled the room by herself and kept all the guests happy.
The team at GG had no issues handling 28 people. They also added a few personal touches that made a great beginning to a magical weekend!
I would recommend them to anyone for a private event. Plus, my husband and I will be going back for dinner.
P.S. They also have TVs in the bar area. So, if the guys need to watch the Guardian's winning home run in the ALDS Game 3, they can see it live. :)
Atmosphere: 5
Food: 5
Service: 5
Mark Wynn
First time for sweetest day dinner with my wife. We will definitely be back!
Atmosphere: 5
Food: 5
Service: 5
Joseph Milano
Great food, great service!
Atmosphere: 5
Food: 5
Service: 5
Olivia Tarr
Our server did great with our large party and the food is great!
They double charge you, please don't expect them to refund you. Both managers give horrible customer service. The food was mediocre, nice presentation but no taste whatsoever. The atmosphere is lovely but, certainly won't be returning due to the terrible customer service provided by the managers on handling a fraudulent charge. Mistakes happen but the way you go about handling things is a turn off.
Dec 17th 2024 was the absolute worst dining experience for our friends and family for a holiday get togther, EVER!! Waitress did her best, very sweet and responsive!
However, drinks needed return requests to make things right as ordered or due to not having ingredients to make a specific drink. Appetizers and soup not a problem.
Then over 1 hour later...other tables came and left, still waiting for our main course! Asked for a manager, finally a young pathetic woman came to our table with ZERO effort to help! Her reply to we've been waiting for our meal over an hour was "I don't know why I came out" and proceeded to clear the few plates we had! ZERO COMPASSION...ZERO EFFORT to make things right, didn't address the problems on hand for whatever it was that went wrong, then WALKED AWAY!! Needless to say, now our 3rd time there...NEVER AGAIN!!
Parking: There’s also a city park’s lot across the street.
Kid-friendliness: Aside from parties, probably not a great place to take young kids to.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Classic Cobb Salad, Spinach Dip, Cranberry Fields Salad
Everything I've ever had here was good
Atmosphere: 5
Food: 5
Service: 5
First time going here and it was amazing. Loved everything and the view with the Christmas lights was breathtaking! 10/10
Atmosphere: 5
Food: 5
Service: 5
Beautiful setting and great service for a larger group
Atmosphere: 5
Food: 5
Service: 5
Cameron was our server in the Bar area tonight, Thanksgiving Eve. He was personable, attentive and efficient. Their draft beer selection is superb. Food is always phenomenal as well. They had live music and it was wonderful, not too loud and a great variety of songs. Highly recommend this spot to anyone that lives in the area, whether it be for just cocktails, happy hour, food or to enjoy the music!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Classic Cobb Salad, Chicken Piccata, Cheeseburger Wrap, Shrimp Tacos, Iceland Wedge Salad, Sausage Stuffed Mushrooms, Cranberry Fields Salad
Very cozy and nice place with great service.
Vegetarian options: Limited vegetarian options
Kid-friendliness: Kids menu available
Atmosphere: 5
Food: 5
Service: 5
This was an excellent place to eat. I usually don't order flatbreads, but I'm glad I did here, it was delicious! Will definitely have to come back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Calamari
Beautiful restaurant. Service wonderful. Food delicious.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Our son was getting married and we had the rehearsal dinner at Glenwillow Grille. Paula, the Event Coordinator, did an amazing job. Everything was organized and the food was ready when we walked in the door. The food was delicious and we received many compliments. Our server was amazing. She handled the room by herself and kept all the guests happy.
The team at GG had no issues handling 28 people. They also added a few personal touches that made a great beginning to a magical weekend!
I would recommend them to anyone for a private event. Plus, my husband and I will be going back for dinner.
P.S. They also have TVs in the bar area. So, if the guys need to watch the Guardian's winning home run in the ALDS Game 3, they can see it live. :)
Atmosphere: 5
Food: 5
Service: 5
First time for sweetest day dinner with my wife. We will definitely be back!
Atmosphere: 5
Food: 5
Service: 5
Great food, great service!
Atmosphere: 5
Food: 5
Service: 5
Our server did great with our large party and the food is great!
Atmosphere: 5
Food: 5
Service: 5
Great food and atmosphere
Atmosphere: 5
Food: 5
Service: 5
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