Tonight was our first night trying this location and wow !!! The chicken was soooo good and the pizza ! And to the young man that held the door open for me and opened the car door thank you ! Your parents raised a great young man
Atmosphere: 5
Food: 5
Service: 5
Kevin Jacob
The pizza was delicious but the atmosphere was so nice
Atmosphere: 2
Service: 4
alex columbus
I came to this location approximately June 6th 9:01 PM to pick up a Uber eats order as I walk in the restaurant a slim tall Caucasian man is screaming at me. What is your order? I then jokingly say dang can you greet me at least laugh out loud I then gave him the order name. He then says with a nasty mean attitude, the same he had as I walked in. What did you say? I said the name of the order is blank he then said what did you say before that? I repeated what I said he said I did greet you, but you were on your phone. He throws the pizza on the counter instead of me arguing or getting combative. I then grab the pizza and I walk out About five minutes later I thought about it and I called the store to speak to a manager to see what the issue was because I normally don’t have any bad issues at this location. The same guy who remains nameless, since none of the other employees would give me his name Then answer the phone and I said hey, are you the same guy that I was just speaking to in the store for the pick up order he then says yes so I asked him what is the issue? Why were you so nasty to me when I came in the store? He then start screaming again saying are you really calling in to make a complaint about this? I said well I’m technically not making a complaint yet. I was just asking. What is the issue because you were nasty to me when I was in the store and I didn’t want to argue and I can tell you were going to be that’s it so I was going to call in And see what the issue was to clear things up before making a complaint if possible he then tells me you on your phone. I did greet you. I didn’t let him know you were sitting down when I walked in the store and then you jumped up screaming at me if you did say hello that’s what you were saying as you got up off the chair you were sitting on and you were load to the ground so maybe I did not hear you if so that’s fine. He then says I’m not about to do this with you. You’re just a Uber Driver you’re not even a regular customer. I then tell him I actually frequent this location all the time as a regular customer because I work for Uber part time doesn’t mean I don’t deserve any respect. He then screams through the phone and says I don’t give a damn I’m not about to do this and hangs up I called back very upset. Another worker answers the phone a younger Middle Eastern man who always helps me when I come in and he knows me from coming in very frequently. I did ask him. What is the issue with the guy and why did he just disrespect me like that he didn’t say Well you came in the store upset so I don’t know. I said when I came in the store, I was not upset. I just said you could greet me and I took the order and left. I didn’t give a attitude in the store. I didn’t put up a argument in the store. I didn’t get anything in the store. I just took the pizzas and left I said so is that going to be the excuse for him disrespecting me on the phone just now The guy who was talking to me agreed with me but then anytime I ask for the workers name that disrespected me he would say I don’t know his name. I don’t know who you talk to, so I told him OK. I see that you want to defend your friend and you don’t want to give up his name that’s fine. Everything is recorded I will call into Customer service and make a complaint so I am going to call into Customer service but I also wanted to leave a Google review so other Uber eats and door dash drivers know that they are not respected unfortunately because the workers at this location don’t respect delivery service drivers. They only respect the customers who actually placed the orders that we are picking up, so then deliver to the customers.
Atmosphere: 1
Food: 1
Service: 1
Christi LaPrairie
Take out pizza & sides
Atmosphere: 4
Food: 5
Service: 5
CM L
Always timely and friendly, whether take-out or delivery
Janice McGowan
Always fresh and delicious drive 30 minutes just for this papa John's
rob grobe
I am both a customer and a doordasher for the Solon Papa John's. They are the best of the best on both ends. They are the most competent restaurant in solon. When I place a personal order, it's ready in 10 minutes, and I am never dissatisfied with the product when I receive a doordash offer from them, it's always ready within 5 minutes of me arriving. The staff is very friendly
Atmosphere: 5
Food: 5
Service: 5
Ramachandra murthy
We've ordered cheese pizzas from this Papa John's location a couple of times, and unfortunately, my child experienced vomiting and an upset stomach after eating them. Just a heads up for others to be cautious.
Atmosphere: 1
Food: 1
Service: 1
Ashley Beavers
My family and I order from Papa John's regularly. Steel is the person I usually deal with. He always greets me with a smile and is incredibly helpful. All the staff is friendly when I enter and the individuals by Steel collectively help with my order, bag my drink and open the door for me. I sincerely appreciate the collective effort and Steel's demeanor. The service is great and we are always happy with our order.
Atmosphere: 5
Food: 5
Service: 5
Diann Avery
Pizza is always good and they deliver. Like there wings
I ordered a few pizzas here for a work event. The gentleman at the counter was cashing people out, touching the register, countertop, money, and etc. Then began dealing with me. He had me pay for the pizza then said just a second I’m going to get your pizza; he proceeded to go grab my food (NO GLOVES NEVER WASHED HIS HANDS) gets the pizza out with one hand and his other BARE hand was on the top of my pizza. He never washed his hands after touching things and never once thought to put GLOVES on while dealing with food. He then proceeds to grab the peppers with his bare hands and throw it in the pizza box as if what he was doing was the norm! This is so nasty and very UNSANITARY. I will NEVER come to this store again!!! This is unacceptable when you are dealing with people’s food!!
Atmosphere: 1
Food: 1
Service: 1
TicoBay Rebelya Always
They accidentally messed up my order and remade it on the spot with no fluff or attitude, total accountability. They also gave me the pizza they messed up on so I ended up with 2 for the price of 1
M Wes
By far the BEST place to order Pizza from in Solon!
Atmosphere: 5
Food: 5
Service: 5
Sam's Song
Papa John's is my favorite pizza, and employee Mike is one of the friendliest people I've ever met. The minute I walk into the store, he makes sure to greet you and ask if you are picking up or ordering. He's attentive, and after watching him work, I can tell he's very professional. Papa John's hired a great employee and represents the company well.
Tonight was our first night trying this location and wow !!! The chicken was soooo good and the pizza ! And to the young man that held the door open for me and opened the car door thank you ! Your parents raised a great young man
Atmosphere: 5
Food: 5
Service: 5
The pizza was delicious but the atmosphere was so nice
Atmosphere: 2
Service: 4
I came to this location approximately June 6th 9:01 PM to pick up a Uber eats order as I walk in the restaurant a slim tall Caucasian man is screaming at me. What is your order? I then jokingly say dang can you greet me at least laugh out loud I then gave him the order name. He then says with a nasty mean attitude, the same he had as I walked in. What did you say? I said the name of the order is blank he then said what did you say before that? I repeated what I said he said I did greet you, but you were on your phone. He throws the pizza on the counter instead of me arguing or getting combative. I then grab the pizza and I walk out About five minutes later I thought about it and I called the store to speak to a manager to see what the issue was because I normally don’t have any bad issues at this location. The same guy who remains nameless, since none of the other employees would give me his name Then answer the phone and I said hey, are you the same guy that I was just speaking to in the store for the pick up order he then says yes so I asked him what is the issue? Why were you so nasty to me when I came in the store? He then start screaming again saying are you really calling in to make a complaint about this? I said well I’m technically not making a complaint yet. I was just asking. What is the issue because you were nasty to me when I was in the store and I didn’t want to argue and I can tell you were going to be that’s it so I was going to call in And see what the issue was to clear things up before making a complaint if possible he then tells me you on your phone. I did greet you. I didn’t let him know you were sitting down when I walked in the store and then you jumped up screaming at me if you did say hello that’s what you were saying as you got up off the chair you were sitting on and you were load to the ground so maybe I did not hear you if so that’s fine. He then says I’m not about to do this with you. You’re just a Uber Driver you’re not even a regular customer. I then tell him I actually frequent this location all the time as a regular customer because I work for Uber part time doesn’t mean I don’t deserve any respect. He then screams through the phone and says I don’t give a damn I’m not about to do this and hangs up I called back very upset. Another worker answers the phone a younger Middle Eastern man who always helps me when I come in and he knows me from coming in very frequently. I did ask him. What is the issue with the guy and why did he just disrespect me like that he didn’t say Well you came in the store upset so I don’t know. I said when I came in the store, I was not upset. I just said you could greet me and I took the order and left. I didn’t give a attitude in the store. I didn’t put up a argument in the store. I didn’t get anything in the store. I just took the pizzas and left I said so is that going to be the excuse for him disrespecting me on the phone just now The guy who was talking to me agreed with me but then anytime I ask for the workers name that disrespected me he would say I don’t know his name. I don’t know who you talk to, so I told him OK. I see that you want to defend your friend and you don’t want to give up his name that’s fine. Everything is recorded I will call into Customer service and make a complaint so I am going to call into Customer service but I also wanted to leave a Google review so other Uber eats and door dash drivers know that they are not respected unfortunately because the workers at this location don’t respect delivery service drivers. They only respect the customers who actually placed the orders that we are picking up, so then deliver to the customers.
Atmosphere: 1
Food: 1
Service: 1
Take out pizza & sides
Atmosphere: 4
Food: 5
Service: 5
Always timely and friendly, whether take-out or delivery
Always fresh and delicious drive 30 minutes just for this papa John's
I am both a customer and a doordasher for the Solon Papa John's. They are the best of the best on both ends. They are the most competent restaurant in solon. When I place a personal order, it's ready in 10 minutes, and I am never dissatisfied with the product when I receive a doordash offer from them, it's always ready within 5 minutes of me arriving. The staff is very friendly
Atmosphere: 5
Food: 5
Service: 5
We've ordered cheese pizzas from this Papa John's location a couple of times, and unfortunately, my child experienced vomiting and an upset stomach after eating them. Just a heads up for others to be cautious.
Atmosphere: 1
Food: 1
Service: 1
My family and I order from Papa John's regularly. Steel is the person I usually deal with. He always greets me with a smile and is incredibly helpful. All the staff is friendly when I enter and the individuals by Steel collectively help with my order, bag my drink and open the door for me. I sincerely appreciate the collective effort and Steel's demeanor. The service is great and we are always happy with our order.
Atmosphere: 5
Food: 5
Service: 5
Pizza is always good and they deliver. Like there wings
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The best pizzeria in
Atmosphere: 2
Food: 5
Service: 5
I ordered a few pizzas here for a work event. The gentleman at the counter was cashing people out, touching the register, countertop, money, and etc. Then began dealing with me. He had me pay for the pizza then said just a second I’m going to get your pizza; he proceeded to go grab my food (NO GLOVES NEVER WASHED HIS HANDS) gets the pizza out with one hand and his other BARE hand was on the top of my pizza. He never washed his hands after touching things and never once thought to put GLOVES on while dealing with food. He then proceeds to grab the peppers with his bare hands and throw it in the pizza box as if what he was doing was the norm! This is so nasty and very UNSANITARY. I will NEVER come to this store again!!! This is unacceptable when you are dealing with people’s food!!
Atmosphere: 1
Food: 1
Service: 1
They accidentally messed up my order and remade it on the spot with no fluff or attitude, total accountability. They also gave me the pizza they messed up on so I ended up with 2 for the price of 1
By far the BEST place to order Pizza from in Solon!
Atmosphere: 5
Food: 5
Service: 5
Papa John's is my favorite pizza, and employee Mike is one of the friendliest people I've ever met. The minute I walk into the store, he makes sure to greet you and ask if you are picking up or ordering. He's attentive, and after watching him work, I can tell he's very professional. Papa John's hired a great employee and represents the company well.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Thin Crust Jack-O-Lantern Pepperoni Pizza, Hawaiian BBQ Chicken
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