I had dealt with this location quite often for a while now, usually don’t have the most issue, my best experiences are when the male manager is on duty. But today was a different situation. I’m not a person to leave reviews or care but I’m tired of dealing with rude workers just cause they have to do the job they applied for. Today me and my boyfriend decided to make the quick stop for something quick to eat. Ordered our food and it was all fine till we got to the window. When we get to the window, we pay and she hands out our drinks, and this is when my boyfriend asks for the straws while we wait for our food cause he was thirsty, the last working the window said “they will be in the bag” with an attitude and slams the window in his face. I was just kinda in shock, cause that’s a simple nice question and he got attitude back and disrespected. She left the window shut until the food was done and the handed it out and then the food was even wrong which put the cherry on top. It wasn’t a huge deal, but neither was the question or just simply doing your job and grabbing the straws for us while we wait. We went about 11am on Saturday January 3rd so definitely avoid this time! I’ll always be looking out for who’s working for what kind of experience I get, and I shouldn’t have to.
Atmosphere: 1
Food: 1
Service: 1
Jay Flowers
Great breakfast especially the burritos very 😋 delicious
Atmosphere: 5
Food: 5
Service: 5
Justin Hamilton
I ordered online. I get to window and lady says shows not paid. It shows on receipt and bank account. Nikki the manager pretty much called me a liar and said she didn’t care what receipt said that it happens sometimes. Told me not to curse because I was mad. Now I paid for food and it shows picked up and can’t get ahold of corporate on weekend of course.
Atmosphere: 1
Food: 1
Service: 1
Isaac Crabtree (thetree23)
So we were at this store and got some food from the drive thru and after eating my lady had to use the restroom and while in there some dude came thru the door of the women's restroom while she is handling her business and she's tells him to leave and he immediately says he's allowed to come in! Of course she complains to the manager and all she got was more deranged answers like.. oh yeah, he can knock and then just go on in!.. 😁 basically these pervs up at this Wendy's are crashing in on unsuspecting females with manager approval !!! Regardless of what you think a decent place wouldn't allow 18yr old boys to walk into a female restroom under the disguise of cleaning to get a cheap thrill! Pretty disgusting. I'll be filing a complaint with the appropriate owners!
Atmosphere: 1
Food: 2
Service: 1
shane bartrum
Honestly the times we do eat here are because there's nothing else. There's never a time they get any order right. Most of the time we overlook the incompetent workers because who cares about fast food work... We, the people paying for the food, do, though. If the male manager is working, my wife always says he is the only one who has a brain in that place. If it's the brown haired older lady, well... Even exchanging honey barbecue for honey mustard is far beyond her wheelhouse of expertise.
It amazes me how they can get sauces wrong, then when you tell them, they tell you essentially you have to keep the wrong sauces and pay for the right ones. When you remind them you want the ones you asked for, not whatever they grabbed, they melt down and require management to help. If you need management to switch out sauces, after we've let so many times slide before... Nope. We won't be back.
Your food will be wrong. You won't have what you paid for, and they'll try to charge you to correct it. Ask for a refund and take your business elsewhere. That's what we did. We're sick of these corporations jerking us around. Provide what is asked for, what is paid for. That is not too hard. Unless you work at this Wendy's.
Atmosphere: 1
Food: 1
Service: 1
Janet Barbour
Just ok wasn't real happy there
FlowerGirl
This use to be the best wendys, food was good and hot order done correctly. The last several times has not been that good. I went today and ordered baked potato with bacon and cheese, the potatoes have gotten smaller and now they don't put much cheese on them I also got nuggets (they need a box for the nuggets, there all in the bag and i hate that)! I ordered a medium sweet tea. The tea tasted kinda like a peach favor (not really sure) took it back because I was very thirsty they gave me another and said it was regular sweet tea, I didn't try it (my mistake) it tasted the same as the other so it got trashed and my money paid for nothing. They use to have good tea also. I could have eaten at McDonald's for $5.50 with a large sweet tea, instead paid $10 something here at wendys for food and tea that wasn't good. Be a long time before I go back and try them again.
Atmosphere: 4
Food: 2
Service: 2
Ernestine
I was the only person in line nobody else, I placed a mobile order and they still missed an item from my order….
Atmosphere: 2
Food: 2
Service: 1
Jay Rosalian
Service was very bad. Managers were not friendly. They were standing and talking but not ready to take my order. They ignored me and food was stale. Dont go to this location. They really dont care and make faces ir look at each other faces if any questions are asked. Avoid Avoid .
Atmosphere: 1
Food: 1
Service: 1
Smidge O Midge
The fast food industry has given up from top to bottom.
I have always loved Wendy's however I seem to have a lot of difficulties at this particular Wendy's located in South point Ohio my order is constantly wrong the other day they allowed me to drive away without bank card and when I tried to call back to let them know I was on the way back to the store to pick it up there was no answer I continue to call 15 phone calls later still no answer I was forced to call my bank and cancel my card I do not like this Wendy's I'm constantly having problems with my orders being wrong or they don't give you condiments or they forget to give you spoons and straws it's always something I would really like to see them get it together sorry so long but it has been a nightmare and it's all been in the last month or so
Atmosphere: 2
Food: 2
Service: 2
Laura N.
Went through the drive thru to pick up a quick dinner. Was informed that they were "Out of Meat" not burgers, not chicken sandwiches. Not chicken nuggets. "ALL MEAT"?!?! Seriously?
Atmosphere: 1
Food: 1
Service: 1
ernie ross
Went through got a burger, a frosty and nuggets the order was 14 they charged 11 and then when I told him about the mistake, they tried to refund 14 instead of the original 11 ran my card 25 times the manager on duty was rude disrespectful rolling her eyes looked And appeared to be high or stoned. The manager asked what do you want me to do all I wanted was my food and I still didn’t get my food but yet they still charge me the $11 this Wendy’s used to be a good place to go now it’s a place for people to go and work. They get high and get stoned all the time and don’t want to do their job correctly. I will drive 20 minutes in the opposite direction from now on instead of going to that which I live five minutes from I have family that was always going to that Wendy’s. They won’t even step foot in there for a cup of ice somebody from home office needs to go in investigate Because everybody in there appeared to be stoned or high on something.
Atmosphere: 1
Food: 1
Service: 1
CARSEN BLAGG
Honest W, good chicken
Atmosphere: 5
Food: 5
Service: 5
Alex Beckett
They have nice food!
Vegetarian options: They have great baked potatoes and salads!
Dietary restrictions: Perfect to have sandwiches without the bun!
I had dealt with this location quite often for a while now, usually don’t have the most issue, my best experiences are when the male manager is on duty. But today was a different situation.
I’m not a person to leave reviews or care but I’m tired of dealing with rude workers just cause they have to do the job they applied for. Today me and my boyfriend decided to make the quick stop for something quick to eat. Ordered our food and it was all fine till we got to the window.
When we get to the window, we pay and she hands out our drinks, and this is when my boyfriend asks for the straws while we wait for our food cause he was thirsty, the last working the window said “they will be in the bag” with an attitude and slams the window in his face. I was just kinda in shock, cause that’s a simple nice question and he got attitude back and disrespected. She left the window shut until the food was done and the handed it out and then the food was even wrong which put the cherry on top.
It wasn’t a huge deal, but neither was the question or just simply doing your job and grabbing the straws for us while we wait.
We went about 11am on Saturday January 3rd so definitely avoid this time! I’ll always be looking out for who’s working for what kind of experience I get, and I shouldn’t have to.
Atmosphere: 1
Food: 1
Service: 1
Great breakfast especially the burritos very 😋 delicious
Atmosphere: 5
Food: 5
Service: 5
I ordered online. I get to window and lady says shows not paid. It shows on receipt and bank account. Nikki the manager pretty much called me a liar and said she didn’t care what receipt said that it happens sometimes. Told me not to curse because I was mad. Now I paid for food and it shows picked up and can’t get ahold of corporate on weekend of course.
Atmosphere: 1
Food: 1
Service: 1
So we were at this store and got some food from the drive thru and after eating my lady had to use the restroom and while in there some dude came thru the door of the women's restroom while she is handling her business and she's tells him to leave and he immediately says he's allowed to come in! Of course she complains to the manager and all she got was more deranged answers like.. oh yeah, he can knock and then just go on in!.. 😁 basically these pervs up at this Wendy's are crashing in on unsuspecting females with manager approval !!! Regardless of what you think a decent place wouldn't allow 18yr old boys to walk into a female restroom under the disguise of cleaning to get a cheap thrill! Pretty disgusting. I'll be filing a complaint with the appropriate owners!
Atmosphere: 1
Food: 2
Service: 1
Honestly the times we do eat here are because there's nothing else. There's never a time they get any order right. Most of the time we overlook the incompetent workers because who cares about fast food work... We, the people paying for the food, do, though. If the male manager is working, my wife always says he is the only one who has a brain in that place. If it's the brown haired older lady, well... Even exchanging honey barbecue for honey mustard is far beyond her wheelhouse of expertise.
It amazes me how they can get sauces wrong, then when you tell them, they tell you essentially you have to keep the wrong sauces and pay for the right ones. When you remind them you want the ones you asked for, not whatever they grabbed, they melt down and require management to help. If you need management to switch out sauces, after we've let so many times slide before... Nope. We won't be back.
Your food will be wrong. You won't have what you paid for, and they'll try to charge you to correct it. Ask for a refund and take your business elsewhere. That's what we did. We're sick of these corporations jerking us around. Provide what is asked for, what is paid for. That is not too hard. Unless you work at this Wendy's.
Atmosphere: 1
Food: 1
Service: 1
Just ok wasn't real happy there
This use to be the best wendys, food was good and hot order done correctly. The last several times has not been that good. I went today and ordered baked potato with bacon and cheese, the potatoes have gotten smaller and now they don't put much cheese on them I also got nuggets (they need a box for the nuggets, there all in the bag and i hate that)! I ordered a medium sweet tea. The tea tasted kinda like a peach favor (not really sure) took it back because I was very thirsty they gave me another and said it was regular sweet tea, I didn't try it (my mistake) it tasted the same as the other so it got trashed and my money paid for nothing. They use to have good tea also. I could have eaten at McDonald's for $5.50 with a large sweet tea, instead paid $10 something here at wendys for food and tea that wasn't good. Be a long time before I go back and try them again.
Atmosphere: 4
Food: 2
Service: 2
I was the only person in line nobody else, I placed a mobile order and they still missed an item from my order….
Atmosphere: 2
Food: 2
Service: 1
Service was very bad. Managers were not friendly. They were standing and talking but not ready to take my order. They ignored me and food was stale. Dont go to this location. They really dont care and make faces ir look at each other faces if any questions are asked. Avoid Avoid .
Atmosphere: 1
Food: 1
Service: 1
The fast food industry has given up from top to bottom.
Atmosphere: 1
Food: 1
Service: 3
Restaurantji Recommends
I have always loved Wendy's however I seem to have a lot of difficulties at this particular Wendy's located in South point Ohio my order is constantly wrong the other day they allowed me to drive away without bank card and when I tried to call back to let them know I was on the way back to the store to pick it up there was no answer I continue to call 15 phone calls later still no answer I was forced to call my bank and cancel my card I do not like this Wendy's I'm constantly having problems with my orders being wrong or they don't give you condiments or they forget to give you spoons and straws it's always something I would really like to see them get it together sorry so long but it has been a nightmare and it's all been in the last month or so
Atmosphere: 2
Food: 2
Service: 2
Went through the drive thru to pick up a quick dinner. Was informed that they were "Out of Meat" not burgers, not chicken sandwiches. Not chicken nuggets. "ALL MEAT"?!?! Seriously?
Atmosphere: 1
Food: 1
Service: 1
Went through got a burger, a frosty and nuggets the order was 14 they charged 11 and then when I told him about the mistake, they tried to refund 14 instead of the original 11 ran my card 25 times the manager on duty was rude disrespectful rolling her eyes looked And appeared to be high or stoned. The manager asked what do you want me to do all I wanted was my food and I still didn’t get my food but yet they still charge me the $11 this Wendy’s used to be a good place to go now it’s a place for people to go and work. They get high and get stoned all the time and don’t want to do their job correctly. I will drive 20 minutes in the opposite direction from now on instead of going to that which I live five minutes from I have family that was always going to that Wendy’s. They won’t even step foot in there for a cup of ice somebody from home office needs to go in investigate Because everybody in there appeared to be stoned or high on something.
Atmosphere: 1
Food: 1
Service: 1
Honest W, good chicken
Atmosphere: 5
Food: 5
Service: 5
They have nice food!
Vegetarian options: They have great baked potatoes and salads!
Dietary restrictions: Perfect to have sandwiches without the bun!
Parking: Perfect parking!
Kid-friendliness: Great Kids Meals!
Wheelchair accessibility: Perfect wheelchair accessibility!
Atmosphere: 5
Food: 5
Service: 5
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