First time coming to this particular location. Haven't been to a BIGGBY in years, especially one in Middletown. I was afraid to come here due to the reputation of coffee places not being friendly to people of color (POC) , however I was wrong about this place.
The female staff were very nice and helpful when I ordered. The location was very clean and the staff were continuously working and keeping the place feeling homey. Very welcoming! I appreciate the service, honesty, and the attentiveness from the staff. Will be back!
Atmosphere: 5
Service: 5
Cory Wilke
lazy high school employees don’t wanna work. They have every excuse ever as to why they are either closed or they can’t take my order. I am tired of driving down here for no reason. I guess I’ll be taking a 15 minute drive down the road to seven brew until the one next to Biggby‘s opens
Atmosphere: 1
Food: 3
Service: 1
Jaclyn Lees
Liiiiiisten, I used to be a die hard starbs girly but this place changed me for the better. 1. The staff is so friendly. They remembered me after a few times and greet me like I’m their fave customer (maybe I am idk lolol) 2. They’re always willing to help or offer discounts when appropriate and 3. THEIR COFFEE SLAPS.
Ditch starbs overpriced milk coffee and try this place. 100% guarantee you’ll like it or your money back (I can’t actually do that but just try this place)
Bourbon Barbers
First BIGGBY I’ve seen with a dine in option in Dayton. Very nice a welcoming! Friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Mel Issa
Wow, talk about amazing! Walked in, placed my order, and when I went to pay, they told me it was was free for all veterans on veterans day. the owner looked up and said since he served 20 years, he’s having his store do it for free. Such an awesome gesture—thank you for your service and generosity! 🇺🇸 love this store and am now following them on social!
Rachael Myers
My rewards card strip doesn’t work like it used too. Well probably because it’s over 20 years old. Back when Bigby changed its name from Beaners to Bigby. However, every-time I go in they don’t mind still entering it in if it doesn’t scan and are always so nice about it. The only bummer is they got rid of my all time favorite the purple haze and replaced it with new ingredients and are now trying to call it purple haze. Being a bigby customer for over 25 years this was my biggest bummer. You can’t change the ingredients and keep the original name….its not the same thing. Other than that, the owner and his wife are wonderful people and go out of their way to make it a great day.
Atmosphere: 5
Food: 5
Service: 5
Ravenna Sutherland
Delicious and fast coffee. Friendly staff.
Service: 5
Dan Nitzsche
This is not really different from other Biggby locations, but it is my favorite. I visit this location a lot, I know the baristas, and they are all like good friends. They always have a welcoming smile a warm greeting. That alone is worth the price of admission.
Atmosphere: 5
Food: 4
Service: 5
Jenna Hogue
Friendly staff welcomed me in with a smile. Plently of seating with fireplace and magazines/board games available to use at tables. Very calming coffee shop . No one is screaming out orders across the room so its not too overwhelming if busy.
Atmosphere: 5
Food: 5
Service: 5
Lindsey Yuellig
I’m a big fan of this place and absolutely love their coffee, but today’s experience was disappointing. Due to medical reasons, I always order decaf, and I made that clear in my order. Unfortunately, I realized after drinking my coffee that it was caffeinated, not decaf. This mistake will impact me for days, and I’m really disappointed by the oversight. I hope the staff can be more careful with orders in the future, especially for customers with medical restrictions.
I used to only go to Starbucks because I just loved their coffee. I’ve never gone back since I started coming to this BIGGBY. Not just amazing coffee & so many fresh food options .. but AMAZING customer service. How could I go anywhere else when I’m always served with a smile & beautiful attitude - even when they’re super busy, they always treat their customers wonderful. Love you guys 💕
Atmosphere: 5
Food: 5
Service: 5
Dustin Strunk
Great coffee and breakfast. The location of this shop sucks. There is a little parking but due to the layout if there is a line for the drive through getting your car out will likely be an issue. Consider that before going in as we see a few people upset they couldn't easily get out. Parking close to the door may not be the best option!
Atmosphere: 3
Food: 4
Service: 4
Alison Prentice
I was in the Bigby’s drive-thru yesterday morning around 8:40. I ordered a latte and a muffin. Then I went looking for my purse in my car, and realized it wasn’t in there. I texted my husband to ask him if he took my purse out of my car, He had. 😂 Rut row. I had seven dollars sitting in the console of my car. I drove up to the window, told the Bigby employee my husband took my purse out of my car and I’ll just get the latte. She said, “Oh don’t worry about it, just take the muffin too.” I gave her my seven dollars for the latte and thanked her several times for her kindness. I wish I knew her name so I could let others know how nice she was! It was a wonderful act of kindness that boosted my day! What a wonderful example of human kindness and Christ’s grace that He gives us everyday!
Atmosphere: 5
Food: 5
Service: 5
Kay
I found a long, black hair wrapped up in my ham and cheese bragel.
Food: 1
DENISE CHATTAMS
I waited way too long (more than 20 minutes) on the drive through, if I could gotten out of line I would!
First time coming to this particular location. Haven't been to a BIGGBY in years, especially one in Middletown. I was afraid to come here due to the reputation of coffee places not being friendly to people of color (POC) , however I was wrong about this place.
The female staff were very nice and helpful when I ordered. The location was very clean and the staff were continuously working and keeping the place feeling homey. Very welcoming! I appreciate the service, honesty, and the attentiveness from the staff. Will be back!
Atmosphere: 5
Service: 5
lazy high school employees don’t wanna work. They have every excuse ever as to why they are either closed or they can’t take my order. I am tired of driving down here for no reason. I guess I’ll be taking a 15 minute drive down the road to seven brew until the one next to Biggby‘s opens
Atmosphere: 1
Food: 3
Service: 1
Liiiiiisten, I used to be a die hard starbs girly but this place changed me for the better. 1. The staff is so friendly. They remembered me after a few times and greet me like I’m their fave customer (maybe I am idk lolol) 2. They’re always willing to help or offer discounts when appropriate and 3. THEIR COFFEE SLAPS.
Ditch starbs overpriced milk coffee and try this place. 100% guarantee you’ll like it or your money back (I can’t actually do that but just try this place)
First BIGGBY I’ve seen with a dine in option in Dayton. Very nice a welcoming! Friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Wow, talk about amazing! Walked in, placed my order, and when I went to pay, they told me it was was free for all veterans on veterans day. the owner looked up and said since he served 20 years, he’s having his store do it for free. Such an awesome gesture—thank you for your service and generosity! 🇺🇸 love this store and am now following them on social!
My rewards card strip doesn’t work like it used too. Well probably because it’s over 20 years old. Back when Bigby changed its name from Beaners to Bigby. However, every-time I go in they don’t mind still entering it in if it doesn’t scan and are always so nice about it. The only bummer is they got rid of my all time favorite the purple haze and replaced it with new ingredients and are now trying to call it purple haze. Being a bigby customer for over 25 years this was my biggest bummer. You can’t change the ingredients and keep the original name….its not the same thing. Other than that, the owner and his wife are wonderful people and go out of their way to make it a great day.
Atmosphere: 5
Food: 5
Service: 5
Delicious and fast coffee. Friendly staff.
Service: 5
This is not really different from other Biggby locations, but it is my favorite. I visit this location a lot, I know the baristas, and they are all like good friends. They always have a welcoming smile a warm greeting. That alone is worth the price of admission.
Atmosphere: 5
Food: 4
Service: 5
Friendly staff welcomed me in with a smile. Plently of seating with fireplace and magazines/board games available to use at tables. Very calming coffee shop . No one is screaming out orders across the room so its not too overwhelming if busy.
Atmosphere: 5
Food: 5
Service: 5
I’m a big fan of this place and absolutely love their coffee, but today’s experience was disappointing. Due to medical reasons, I always order decaf, and I made that clear in my order. Unfortunately, I realized after drinking my coffee that it was caffeinated, not decaf. This mistake will impact me for days, and I’m really disappointed by the oversight. I hope the staff can be more careful with orders in the future, especially for customers with medical restrictions.
Atmosphere: 5
Food: 5
Service: 1
Restaurantji Recommends
I used to only go to Starbucks because I just loved their coffee. I’ve never gone back since I started coming to this BIGGBY. Not just amazing coffee & so many fresh food options .. but AMAZING customer service. How could I go anywhere else when I’m always served with a smile & beautiful attitude - even when they’re super busy, they always treat their customers wonderful. Love you guys 💕
Atmosphere: 5
Food: 5
Service: 5
Great coffee and breakfast. The location of this shop sucks. There is a little parking but due to the layout if there is a line for the drive through getting your car out will likely be an issue. Consider that before going in as we see a few people upset they couldn't easily get out. Parking close to the door may not be the best option!
Atmosphere: 3
Food: 4
Service: 4
I was in the Bigby’s drive-thru yesterday morning around 8:40. I ordered a latte and a muffin. Then I went looking for my purse in my car, and realized it wasn’t in there. I texted my husband to ask him if he took my purse out of my car, He had. 😂 Rut row. I had seven dollars sitting in the console of my car. I drove up to the window, told the Bigby employee my husband took my purse out of my car and I’ll just get the latte. She said, “Oh don’t worry about it, just take the muffin too.” I gave her my seven dollars for the latte and thanked her several times for her kindness. I wish I knew her name so I could let others know how nice she was! It was a wonderful act of kindness that boosted my day!
What a wonderful example of human kindness and Christ’s grace that He gives us everyday!
Atmosphere: 5
Food: 5
Service: 5
I found a long, black hair wrapped up in my ham and cheese bragel.
Food: 1
I waited way too long (more than 20 minutes) on the drive through, if I could gotten out of line I would!
Service: 1
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