Donatos Pizza
764 Gardner Rd, Springboro
(937) 748-8686
Recent Reviews
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Just want to say thanks for the great food
Atmosphere: 5
Food: 5
Service: 5
Called in a lunch order. Was done fast and it was delicious. The staff were great. 100% I would go back.
Always order online, it’s always ready on time & correct. Staff has been friendly & helpful.
The call in service is atrocious. I called in an order. Delivery set for 7:17. At 7:23 I get a text notifying me delivery is now 8:13. I call the store and come to find out they put the order into the wrong store location. One outside their delivery zone. When getting a hold of the store themselves they were very helpful and informative. That’s the only reason I put two stars.
Food was underdone and to saucey
They screwed up my 50 dollar order. Got me switched with someones 20 dollar order. They go through Door Dash for delivery so they can't make anything right and Donatos claims they do not do refunds. Just store credit on another order that has to be ordered by phone. Well the girl over the phone acted like I was just trying to get a freebie when I reported the issue so they probably won't honor that. I have no guarantee that they will anyway and I feel shafted.
Atmosphere: 1
Food: 1
Service: 1
I ordered my food online and had it delivered. The food was cold..
Someone at the store prepared these wings and decided they looked tasty and correct. This is gross. At least spill some sauce on them.
Atmosphere: 5
Food: 1
Service: 5
Service is friendly and excellent, the pizza and subs are great!
We ordered wings, a salad and two pizzas for delivery via the website. All we received was our wings and salad. I had to then pick up our pizzas, and once I returned I noticed that the lettuce of the salad was brown. I’m unsure why I continue to order from here. I’ve never had a good experience.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Take out was ready 10minutes ahead of schedule. Hot delicious pizza.
Food: 5
Service: 5
Recommended dishes: Pizza
Ordered pizza to be delivered by 1 pm for my daughters 6th birthday party. At 1:30 (30 minutes late) I called and they weren’t even sure where their dasher was, I guess they don’t have delivery drivers. Then I got a text that said it would be delivered at 2 (an hour late). So I decided to come pick it up because 10 kids were hungry and I asked for fresh pizza. I got pizza sitting in the warmer for 45 minutes, no offer of a refund or credit, not even an apology. Abysmal experience and way to ruin a fun birthday experience.
Atmosphere: 1
Food: 1
Service: 1
Good pizza, wings and cheese bread! Had an issue with carry out, but was quickly resolved.
Pizza is great
Service is friendly and excellent, the pizza and subs are great!
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