We went through the drive thru. The store was busy inside and at the drive thru. They took our order at the kiosk and the order take was very pleasant and helpful. They were clear on the speaker and read back the order correctly. When we pulled up to the window, they associate was very genial and said the order was being prepared. They took our payment and in about three more minutes we received our order hot and fresh. We would go back to this location without hesitation. 11 stars!
Atmosphere: 4
Food: 5
Service: 5
does it matter
Awful customer service from Julia W.
Natasha Butler (You12envyme)
I was visiting Ohio and while out with my daughter we decided to get coffee. Starbucks is our favorite place and we share a lot of great memories from our prior visits. We used drive through and got hot chocolates. They we absolutely perfect. Starbucks is still my favorite coffee Cafe.
Atmosphere: 5
Food: 5
Service: 5
Jennifer Couch
Always have a great experience here
Atmosphere: 5
Food: 5
Service: 5
Matheus Guedes
I recommend the barista to learn how to make an espresso macchiato!
Atmosphere: 4
Food: 5
Service: 1
Todd Decker
Fast & accurate, not to mention delicious...
Atmosphere: 5
Food: 5
Service: 5
Gabriel Gambetta
Terrible experience all around. We order our food, pay, and receive our food just fine. The barista then says goodbye making it seems as if we received everything and we drive off. We later realize she neither handed us our receipt nor credit card back. We try to call the store a total of 15 times and nobody picked up once. I call Starbucks support and they cannot get us in contact with the store. Awful experience for the company as a whole wish I could give 0 stars
Atmosphere: 1
Food: 1
Service: 1
Tranna Bennett
This store is friendly. I have no complaints. I was so happy that you brought back the stars program. I cannot afford to buy the high priced coffee. So I enjoy the bonus stars. Now I hear that they are going away at the end of June. So, after my stars and money run out I will no longer be able to enjoy my favorites. There is a 7brew company down the road that is a little cheaper. Their coffee is just as good and a little cheaper. I will give them my business from time to time. Another thing. After this post, I received a message that I received 27 stars for posting the review. I did not receive them.
Atmosphere: 5
Service: 5
James Turner
Just took my dog to the drive thru to get a pup cup and was refused. This has never happened before. I regularly get pup cups without incident and regularly but multiple drinks for various members of my family. This time I was told I couldn’t have a pup cup unless I made an additional purchase.
Congrats Starbucks, you have permanently lost a loyal customer. I will never give such a greedy corporation another dime. When will the ridiculous corporate greed end? A tiny paper cup with a squirt of whipped cream is too much to ask for. Sickening.
Jessica D
Got my favorite breakfast sandwich times 2 and the cashier was great. She let me know that Gouda was cheese.
i got a mango dragon, fruit tea, and they decided to put coffee and with it was not happy when I could taste coffee in my tea
Atmosphere: 1
Food: 1
Service: 2
Reed Schindler
I've always had great experiences at this Starbucks, but today takes the cake and is worth writing a thorough review about. I was in the drive thru line at 7:30am. I suddenly heard honking behind me and realized that another customer in the parking lot was actively attempting to back out of the space. I could have moved up a bit, but I did not believe it would far enough up for her to avoid hitting the back of my car if I did.
I honked back, letting her know to wait until I could move up a bit more. She refused to listen, moved back until she was inches away from my car (honking back the whole time), and then got out and started screaming at me, calling me names, and cursing me out. In the time she was doing this, the line moved up, so she literally could have waited two seconds. She drove off in a fury, flipping me off in the process. The last couple days have been pretty rough for me and this horrible interaction was the final straw. It was all I could do to keep it together to put my order in.
When I got to the window, the baristas handing me the sandwich told me it was on them. I was confused and asked if they were sure and they basically said they had seen what happened and that the other customer was being unnecessarily cruel.
I'm really grateful for how kind they were!! It really made all the difference in my day to be treated with such care and kindness after someone else had been so awful to me. Thank you guys so much!! <3
Atmosphere: 5
Food: 5
Service: 5
Heather S.
One of my favorite locations. They are quick and friendly!!
We went through the drive thru. The store was busy inside and at the drive thru. They took our order at the kiosk and the order take was very pleasant and helpful. They were clear on the speaker and read back the order correctly.
When we pulled up to the window, they associate was very genial and said the order was being prepared. They took our payment and in about three more minutes we received our order hot and fresh. We would go back to this location without hesitation. 11 stars!
Atmosphere: 4
Food: 5
Service: 5
Awful customer service from Julia W.
I was visiting Ohio and while out with my daughter we decided to get coffee. Starbucks is our favorite place and we share a lot of great memories from our prior visits. We used drive through and got hot chocolates. They we absolutely perfect. Starbucks is still my favorite coffee Cafe.
Atmosphere: 5
Food: 5
Service: 5
Always have a great experience here
Atmosphere: 5
Food: 5
Service: 5
I recommend the barista to learn how to make an espresso macchiato!
Atmosphere: 4
Food: 5
Service: 1
Fast & accurate, not to mention delicious...
Atmosphere: 5
Food: 5
Service: 5
Terrible experience all around. We order our food, pay, and receive our food just fine. The barista then says goodbye making it seems as if we received everything and we drive off. We later realize she neither handed us our receipt nor credit card back. We try to call the store a total of 15 times and nobody picked up once. I call Starbucks support and they cannot get us in contact with the store. Awful experience for the company as a whole wish I could give 0 stars
Atmosphere: 1
Food: 1
Service: 1
This store is friendly. I have no complaints.
I was so happy that you brought back the stars program. I cannot afford to buy the high priced coffee. So I enjoy the bonus stars. Now I hear that they are going away at the end of June. So, after my stars and money run out I will no longer be able to enjoy my favorites. There is a 7brew company down the road that is a little cheaper. Their coffee is just as good and a little cheaper. I will give them my business from time to time.
Another thing. After this post, I received a message that I received 27 stars for posting the review. I did not receive them.
Atmosphere: 5
Service: 5
Just took my dog to the drive thru to get a pup cup and was refused. This has never happened before. I regularly get pup cups without incident and regularly but multiple drinks for various members of my family. This time I was told I couldn’t have a pup cup unless I made an additional purchase.
Congrats Starbucks, you have permanently lost a loyal customer. I will never give such a greedy corporation another dime. When will the ridiculous corporate greed end? A tiny paper cup with a squirt of whipped cream is too much to ask for. Sickening.
Got my favorite breakfast sandwich times 2 and the cashier was great. She let me know that Gouda was cheese.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
This is one of my favorite places but they always add whipped cream when I ask for none
Atmosphere: 4
Food: 3
Service: 5
Nice people, good coffee!
Good start to the day!
Vegetarian options: Good options!
Parking: May be busy and have to watch cars coming in and out
Wheelchair accessibility: Yup!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cold Brew Coffee & Cream Cheese Muffin
i got a mango dragon, fruit tea, and they decided to put coffee and with it was not happy when I could taste coffee in my tea
Atmosphere: 1
Food: 1
Service: 2
I've always had great experiences at this Starbucks, but today takes the cake and is worth writing a thorough review about. I was in the drive thru line at 7:30am. I suddenly heard honking behind me and realized that another customer in the parking lot was actively attempting to back out of the space. I could have moved up a bit, but I did not believe it would far enough up for her to avoid hitting the back of my car if I did.
I honked back, letting her know to wait until I could move up a bit more. She refused to listen, moved back until she was inches away from my car (honking back the whole time), and then got out and started screaming at me, calling me names, and cursing me out. In the time she was doing this, the line moved up, so she literally could have waited two seconds. She drove off in a fury, flipping me off in the process. The last couple days have been pretty rough for me and this horrible interaction was the final straw. It was all I could do to keep it together to put my order in.
When I got to the window, the baristas handing me the sandwich told me it was on them. I was confused and asked if they were sure and they basically said they had seen what happened and that the other customer was being unnecessarily cruel.
I'm really grateful for how kind they were!! It really made all the difference in my day to be treated with such care and kindness after someone else had been so awful to me. Thank you guys so much!! <3
Atmosphere: 5
Food: 5
Service: 5
One of my favorite locations. They are quick and friendly!!
Atmosphere: 5
Food: 5
Service: 5
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