Chipotle Mexican Grill

One of the cleaner and faster Chipotles I've been to. Staff was friendly and food was made well.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burrito Bowl, Tacos, Chips & Tomatillo-Green Chili Salsa, Large Chips & Large Queso Blanco, Chips, Carnitas Steak, Burrito

perfect amount of spicy

Dietary restrictions: gluten

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Tacos, Chicken Bowl, Guacamole

The food is good but the staff is not good 7:30pm

Service: 1

The service was excellent, food and atmosphere is what you would except from Chipotle.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Burrito

Asked for red sauce and there is only a teaspoon on it. Tired of ordering pickup and they find a way to rob you. There is barely any steak on it. The franchise is going down hill in my opinion. When they first opened up, Chipotle was awesome. But now they let greed get to their head and end up screwing over the customers

Atmosphere: 1

Food: 1

Service: 1

Food is good service is good. Restaurant was a little dirty.

Atmosphere: 3

Food: 5

Service: 4

Recommended dishes: Chicken Bowl, Chips

Apparently they charge for extra cheese now but no where in the store or website is this new policy posted. Terrible customer service I paid 1.50 for an extra pinch of cheese. The guy argued with me because I said if I’m paying extra for cheese give me extra. Not a pinch. I Will not be back and talking to corporate.

Service: 1

This place should learn proper customer service!! Learn the 10 foot rule. I was the only one in line. No one greeted me. I made eye contact with several staff. Nobody said a word to me. No acknowledgement!! Fix that asap!! All those people behind the counter and none of them greeted me. Extremely poor service. After 5 mins of standing there, only one in line, I left. Pissed off. There is no excuse that would explain the lack of customer service from that staff.

Atmosphere: 2

Food: 4

Service: 1

Stingy with the chicken

Food: 1

Burn meal

Atmosphere: 1

Food: 1

Service: 1

So! This kinda made me laugh but also pissed me tf off.
I walk in and immediately see a group of employees on the cutting table with maybe seven dollar bills, I’m gonna assume they are in the process of splitting tips.
My bowl gets started by this lovely woman; she’s the only person on the line, working hard. There’s someone in front of me waiting on toppings, but again, SHES the only one on the line. Where’s everyone else? Splitting tips in the back. So two of us are waiting on toppings now and I’m sure someone else is walking in.
Then the woman helping us decides to halt the process, and goes back to the cutting table and joins the rest of the crew in splitting the tips, and are CLEARLY having some sort of disagreement over this $7. And we are just watching in disbelief. And watching for a WHILE.
It gets to the point where the gentleman in the back of the kitchen, couldn’t see what he was doing, looks at them, and points at us. They disperse. The woman comes back to the line, along with another lady. The lady starts checking us out.
I’m asked if I’d like anything else, I reply chips, scan my rewards… a guy comes up to the lady with about $3 in his hand, I’m like OMG, lmao. They get deep into conversation. The receipt is printed, and she’s goes to hand it to me, but if she was looking at me and not paying attention to him and this $3, she’d know she can just throw it in the bag.
I look in my bag, no chips. They still talking. I’m disrupting their conversation, when I tell her so. She picks up the chip bag, slowly, and is holding it up, but I can’t reach it. The chat she is having is more important. She forgot where she was. She’s in another dimension. Forgot what she was supposed to be doing. Over this $3. I have to yell, “WHAT IS GOING ON?!” Snapping her back to reality, her arm extends fully and I receive my chips.
The forks were stocked, napkins were stocked.
Food was fresh & fine. But having customers wait and watch that go down in 3D, 4K, Dolby Digital Audio was so unprofessional. I hated it.

Atmosphere: 1

Food: 4

Service: 1

They close extremely early. 40 mins early and will tell you they only take online orders but won't take yours 40 mins before closing

Atmosphere: 1

Food: 1

Service: 1

Food was great portions were awesome and the staff were really good the restaurant seemed a little outdated but clean

Atmosphere: 3

Food: 4

Service: 5

Everything is fine, only the tables are dirty and garbage on the floor, my staff has a good portion and everything is fresh. 😎

Atmosphere: 3

Food: 5

Service: 5

Food was good but my boyfriend was upset with the slow pace of the employees and the store wasn't very clean. It's the day after new years though so I think they should be lauded for making it into work at all.

Atmosphere: 1

Food: 5

Service: 2