The customer service is impeccable!! Great service and friendly atmosphere. My favorite place
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Latte
Naomie Taylor
There is definitely a communication breakdown at that store..
Atmosphere: 1
Food: 5
Service: 1
Marla Jones
Every unprofessional management, The manager was loud and rude all because I order an ice cold expresso drink and wanted made it coffee form ,in which I have received on a previous visit
Tiffany Nicole
Came in today, got a large mint chocolate chip cookie dough latte. Got to the window, the topping was wrong and then it was like they got offended that I wanted them to remake the coffee with the correct topping.
If I'm paying $6 for a coffee I want it made correctly. The time before that I got a large shaken espresso with caramel, had to go back because there was no flavoring in my coffee. It's ridiculous. I used to really love this location but it's went downhill and every time I visit something is wrong.
I tend to go to a different location, but I bring my mother a coffee at times so I have to go to this one as it's closer. But I'm just going to start driving out of my way again.
Atmosphere: 1
Food: 1
Service: 1
Aurora Hernandez
I come to this location alot times as I live very close . The only good I encountered were a few ones. The manage of this establishment seem poor wnd I will never come back!!!!! I hear staff speak poorly of the people who come and their good employee effort is waste
Atmosphere: 1
Food: 1
Service: 1
Michelle Pardi
I want to shout out the amazing team at the Dunkin’ on Princeton Pike (Store #351008). I stop by regularly in the morning with my two pit bulls (now one) 😞, always ordering coffee and pup cups. The staff — especially Keyara, Alex, and Tina — were always kind, professional, and so sweet to my dogs. My coffee is always perfect. They always have extra napkins for my messy apbt Grace.
When I recently lost one of my dogs (Rook), they showed real compassion that touched my heart. It may seem like a small thing, but their warmth and kindness made a huge difference. I’d go every morning if I wasn’t an OR nurse pressed for time.
Dunkin’ is lucky to have a team like this. They truly go above and beyond.
– Michelle P.
Atmosphere: 5
Food: 5
Service: 5
Lisa Porter
My favorite coffee!!!
Atmosphere: 5
Food: 5
Service: 5
S A Davis
This is one of the worst Dunkin’ Donuts in Cincinnati at any time you can come to this location and they won’t have donuts, iced coffee, cream, whip cream, croissants,sugar.Its bad. Every time I try to give them a chance it’s always the same thing today I went in 2/28/25 and was told I had to wait an additional 10 minutes because no iced coffee was brewed and they were out of whipped cream. Throw the whole location away.
Atmosphere: 2
Food: 1
Service: 1
Aaliyah World
This is my second time being at this location I said no cheese both of the times and there is cheese on my food and it was cold. Two days in the row they don’t answer they phone they are rude taking your order I wont be back this place is unprofessional and need better management.
Don Tran
Today I went to buy food and sandwich in the drive thure but the waiter told me to go somewhere in the parking lot because my order took too long so I had to leave the parking lot to wait for the food so when I asked why I missed run away to park your parking lot . the person said what is your food you've been like this for a long time but I know I've been to many other places never like that you're also from the same company then the person said what are you buying now I said I bought two cups of coffee and two servings of food you keep asking me what your order (x4) i don't have to buy anymore you please help manager call back for me or email for me if my money back thank you. I never stopped by anymore..
Hey, the coffee here is awesome! I live close by and I come here often. The service is on point, they're quick and the coffee always tastes the same.
Atmosphere: 5
Food: 5
Service: 5
william Beyer
Terrible job they don't even know how to spread freaking cream cheese on a bagel
Atmosphere: 1
Food: 1
Service: 1
Will Slover
I like coming to this location. Primarily because it's on my way to work. The people are decent here. But it seems here lately they have been down staff. I know it's not entirely the employees fault. As maybe others just don't show up for work and then the whole team suffers. Like I said no hard feelings people are ok here. Some are working harder and i think that is because of staffing issues.
Atmosphere: 4
Service: 3
Martain Brown
They work fast and keep you moving forward towards your next agenda
Atmosphere: 2
Food: 3
Service: 4
Frieda Demus
Ordered the sourdough sandwich. Bacon undercooked, bread and egg cold. Disappointed.
The customer service is impeccable!! Great service and friendly atmosphere. My favorite place
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Latte
There is definitely a communication breakdown at that store..
Atmosphere: 1
Food: 5
Service: 1
Every unprofessional management, The manager was loud and rude all because I order an ice cold expresso drink and wanted made it coffee form ,in which I have received on a previous visit
Came in today, got a large mint chocolate chip cookie dough latte. Got to the window, the topping was wrong and then it was like they got offended that I wanted them to remake the coffee with the correct topping.
If I'm paying $6 for a coffee I want it made correctly. The time before that I got a large shaken espresso with caramel, had to go back because there was no flavoring in my coffee. It's ridiculous. I used to really love this location but it's went downhill and every time I visit something is wrong.
I tend to go to a different location, but I bring my mother a coffee at times so I have to go to this one as it's closer. But I'm just going to start driving out of my way again.
Atmosphere: 1
Food: 1
Service: 1
I come to this location alot times as I live very close . The only good I encountered were a few ones. The manage of this establishment seem poor wnd I will never come back!!!!! I hear staff speak poorly of the people who come and their good employee effort is waste
Atmosphere: 1
Food: 1
Service: 1
I want to shout out the amazing team at the Dunkin’ on Princeton Pike (Store #351008). I stop by regularly in the morning with my two pit bulls (now one) 😞, always ordering coffee and pup cups. The staff — especially Keyara, Alex, and Tina — were always kind, professional, and so sweet to my dogs. My coffee is always perfect. They always have extra napkins for my messy apbt Grace.
When I recently lost one of my dogs (Rook), they showed real compassion that touched my heart. It may seem like a small thing, but their warmth and kindness made a huge difference. I’d go every morning if I wasn’t an OR nurse pressed for time.
Dunkin’ is lucky to have a team like this. They truly go above and beyond.
– Michelle P.
Atmosphere: 5
Food: 5
Service: 5
My favorite coffee!!!
Atmosphere: 5
Food: 5
Service: 5
This is one of the worst Dunkin’ Donuts in Cincinnati at any time you can come to this location and they won’t have donuts, iced coffee, cream, whip cream, croissants,sugar.Its bad. Every time I try to give them a chance it’s always the same thing today I went in 2/28/25 and was told I had to wait an additional 10 minutes because no iced coffee was brewed and they were out of whipped cream. Throw the whole location away.
Atmosphere: 2
Food: 1
Service: 1
This is my second time being at this location I said no cheese both of the times and there is cheese on my food and it was cold. Two days in the row they don’t answer they phone they are rude taking your order I wont be back this place is unprofessional and need better management.
Today I went to buy food and sandwich in the drive thure but the waiter told me to go somewhere in the parking lot because my order took too long so I had to leave the parking lot to wait for the food so when I asked why I missed run away to park your parking lot . the person said what is your food you've been like this for a long time but I know I've been to many other places never like that you're also from the same company then the person said what are you buying now I said I bought two cups of coffee and two servings of food you keep asking me what your order (x4) i don't have to buy anymore you please help manager call back for me or email for me if my money back thank you. I never stopped by anymore..
Atmosphere: 1
Service: 1
Restaurantji Recommends
Hey, the coffee here is awesome! I live close by and I come here often. The service is on point, they're quick and the coffee always tastes the same.
Atmosphere: 5
Food: 5
Service: 5
Terrible job they don't even know how to spread freaking cream cheese on a bagel
Atmosphere: 1
Food: 1
Service: 1
I like coming to this location. Primarily because it's on my way to work. The people are decent here. But it seems here lately they have been down staff. I know it's not entirely the employees fault. As maybe others just don't show up for work and then the whole team suffers. Like I said no hard feelings people are ok here. Some are working harder and i think that is because of staffing issues.
Atmosphere: 4
Service: 3
They work fast and keep you moving forward towards your next agenda
Atmosphere: 2
Food: 3
Service: 4
Ordered the sourdough sandwich. Bacon undercooked, bread and egg cold. Disappointed.
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