This location used to be my favorite but no more. Today I ordered a giant cheesesteak with extra meat and extra cheese and no bun along with a regular Italian without the bun. The young man that took my order was also working the grill that day and he spun a 180 to start making my order. I moved up to the register to see if I could pay yet and the young lady at the register asked the young man that took my order what I had ordered so she could go ahead and get me taken care of. While he was telling her what I had ordered, some woman whom which I’d had zero interaction with at this point, interrupted loudly and imo rudely saying “We can’t make it that way!” Meaning the cheesesteak. I told her that I had indeed ordered the exact same sandwich the previous week, which I had. I ate on it for two days. She said “That’s impossible, I was here all last week!” with a really aggressive tone which visibly made the young lady working the register uncomfortable. I said “I don’t care where you were last week, I know what I ordered and had for lunch last week. You’re welcome to look at my points account and probably see my entire order history! You know what? Did you just call me a liar? Cancel the entire order! I’m not spending my money here when I’m being called a liar just trying to order a couple bunless sandwiches for my lunches. I’ll never be back to this location again” and I walked out. A couple minutes down the road I called the location to get the ladies name and she said it was Ann or Anna. I couldn’t clearly make it out due to the background noise. My biggest concern in this matter is honestly the employees below this woman. If she will openly accuse a good customer of lying to the point where the employees were visibly uncomfortable, one doesn’t have to think too hard to figure out how she will talk to and treat her subordinates.
Chanlokie
Great professional,friendly service
Atmosphere: 3
Food: 5
Service: 4
Steve Scott
I don't understand how Subway is still in business. JM is a much better quality sandwich.
Atmosphere: 5
Food: 5
Service: 5
Ted
Young man working the grill and taking orders was one of the most respectful employees of any business I’ve dealt with in recent memory, very refreshing and genuine
Atmosphere: 5
Service: 5
ciera jones
Manager has a bad attitude and was very rude and nasty
Atmosphere: 3
Food: 3
Service: 1
Frontosa King
Great sandwiches! 🤌🏽
Atmosphere: 5
Food: 5
Service: 5
Mike Jones
Gotta go at least 3 times within a month! Top 5 Best turkey clubs 😋
Maotse Orozco
Great sandwiches made at all times of the day when open.
Tyler Mee
One of the ladies, possibly a manager, was straight up mean and nasty for no reason.
katie vanesko
Love jersey mikes usually but came in tonight and the whole store smelled aggressively of weed/cigs and somehow they were out of bread??
I attempted to order food, but walked out. One staff person 42 year old African American woman was extremely rude, she should not work in an atmosphere where she needs to deal with customers
Atmosphere: 1
mary queentoonlya king
TREATED LIKE FAMILY!! Ms.Tasha and yhr ENTIRE TEAM ARE AMAZING!!! CUSTOMER SERVICE TOP TIER!!
This location used to be my favorite but no more. Today I ordered a giant cheesesteak with extra meat and extra cheese and no bun along with a regular Italian without the bun. The young man that took my order was also working the grill that day and he spun a 180 to start making my order. I moved up to the register to see if I could pay yet and the young lady at the register asked the young man that took my order what I had ordered so she could go ahead and get me taken care of. While he was telling her what I had ordered, some woman whom which I’d had zero interaction with at this point, interrupted loudly and imo rudely saying “We can’t make it that way!” Meaning the cheesesteak. I told her that I had indeed ordered the exact same sandwich the previous week, which I had. I ate on it for two days. She said “That’s impossible, I was here all last week!” with a really aggressive tone which visibly made the young lady working the register uncomfortable. I said “I don’t care where you were last week, I know what I ordered and had for lunch last week. You’re welcome to look at my points account and probably see my entire order history! You know what? Did you just call me a liar? Cancel the entire order! I’m not spending my money here when I’m being called a liar just trying to order a couple bunless sandwiches for my lunches. I’ll never be back to this location again” and I walked out. A couple minutes down the road I called the location to get the ladies name and she said it was Ann or Anna. I couldn’t clearly make it out due to the background noise. My biggest concern in this matter is honestly the employees below this woman. If she will openly accuse a good customer of lying to the point where the employees were visibly uncomfortable, one doesn’t have to think too hard to figure out how she will talk to and treat her subordinates.
Great professional,friendly service
Atmosphere: 3
Food: 5
Service: 4
I don't understand how Subway is still in business. JM is a much better quality sandwich.
Atmosphere: 5
Food: 5
Service: 5
Young man working the grill and taking orders was one of the most respectful employees of any business I’ve dealt with in recent memory, very refreshing and genuine
Atmosphere: 5
Service: 5
Manager has a bad attitude and was very rude and nasty
Atmosphere: 3
Food: 3
Service: 1
Great sandwiches! 🤌🏽
Atmosphere: 5
Food: 5
Service: 5
Gotta go at least 3 times within a month!
Top 5 Best turkey clubs 😋
Great sandwiches made at all times of the day when open.
One of the ladies, possibly a manager, was straight up mean and nasty for no reason.
Love jersey mikes usually but came in tonight and the whole store smelled aggressively of weed/cigs and somehow they were out of bread??
Restaurantji Recommends
They are so good
Very courteous and kind.
I attempted to order food, but walked out. One staff person 42 year old African American woman was extremely rude, she should not work in an atmosphere where she needs to deal with customers
Atmosphere: 1
TREATED LIKE FAMILY!! Ms.Tasha and yhr ENTIRE TEAM ARE AMAZING!!! CUSTOMER SERVICE TOP TIER!!
Atmosphere: 5
Food: 5
Service: 5
Rude staff member.
Atmosphere: 1
Food: 1
Service: 1
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