Wingstop

11782 Springfield Pike, Springdale
(513) 993-1377

Recent Reviews

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Pastor Donald Garrett

Go for the food, ignore the terrible customer service. I walked in no greeting and had the nerve to just stare at me like I'm bothering her from being on her phone. Food good

Atmosphere: 1

Food: 5

Service: 1

NadiaJacole Carter

Their lack of English understanding causes errors with my order. I request assistance from another representative, but the lady hangs up on me.

Serenity Jackson

Waited over an hour for the food just to be told our online order was lost in the system. This incident took place on august 2nd and we still have no received our refund of over 50$. Called over 6 times and still have not been contacted! Do better wingstop.

Atmosphere: 1

Food: 1

Service: 1

Chandra Le’Shay

Food was hot and cooked well done like I like it.

Alex Schmid

Good service and this location has the best ranch.

Atmosphere: 5

Food: 5

Service: 5

Jordan Fields

Terrible customer service... cashier got annoyed and was inpatient while we looked at the menu. Took about 40 min to get our food. We didn't seem like a priority. Lazy employees. Food wasn't even correct.

Atmosphere: 1

Food: 2

Service: 1

Yolanda Daniels

Long azzzzz wait times....plus th workers..well some.fot I to it with customers because food took over 45 min..I was waiting also..they were their before me tho..they say this is the worst one Togo to and I totally agree!!!

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Chicken Wings

Spooda Rae

Yall wrong af!!! I didn’t order all drums but I got all drums. Y’all wack!

rjacksonII08

We used to order from this location regularly. But in August we did an online order and paid online...we walked in to get our order at the time it said to but after over an hour of waiting and still no food, we just asked to get a refund. They said the GM would refund us our money but over a month later still NO REFUND...so we paid $50 for food we never ate. Will not go back until I get a refund.

Atmosphere: 1

Food: 4

Service: 1

Recommended dishes: Chicken Wings

Lady Lad

They messed up my friend’s order, forgot both of our drinks and the tables were stinky. They had little crumbs and ketchup on them. The food was great though!!!

Atmosphere: 1

Food: 4

Service: 1

Kimberly N.

I put in an order for 2 and I had the lady repeat the order back to me. It was correct. I was confident that my order was going to be great! But today when I arrived, I paid for my order. The lady gave me cups with a piece of long hair on it and they forgot the ranch dressing. Also i requested dried lemon pepper wings and they put butter oil on them anyways. And my lemon pepper wings were cook soft on a few. I’m so disappointed. I would just like to pay for food and great service. People in the back need to pay more attention to the orders.

Atmosphere: 3

Food: 3

Service: 3

Nunu Jones

Super fast went on my lunch break ordered online super fresh food and very fast they always have deals

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Boneless, Garlic Parmesan Wings

Kathryn Girmann

The wings were very good, it was crowded. The only problem was ordering online. It said drinks were unavailable and the side didn't make it into the bag. Suppose a glitch in trying to get the order in after the fifth time didn't help. It was a sealed bag so I didn't check it before home. The door handle needs to be disinfected often, glad I had hand sanitizer in the car a sticky steering wheel is no fun to drive.

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Chicken Wings, 10 Wings Classic

Jennifer Williams

Big prices and small portions.

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Mix & Match, Garlic Parmesan Wings, 10 Wings

Jam Davis

missing half of my order and wasn’t able
to reach anyone for help with redelivery or a refund waiting on the phone for about 30 minutes.

Food: 2

Service: 1

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