Chick-fil-A
1740 N Bechtle Ave, Springfield
(937) 977-7343
Recent Reviews
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We love our local Chick-fil-A! Everyone is so kind and accommodating. The mobile through is fast and inside is always clean. My kids love the kids nights and events too. So grateful to have a CFA here and thankful for all the ways they support our community.
decent food but had found some mold while working there in their back storage near and under their drink syrups, was mostly cleaned up, although not with proper equipment, makes me wonder what else could be found if really looking, front staff is kind but working for the back of house is a nightmare, never been done so dirty by a place I've worked for, ironic for a Christian environment some real strong favoritism, some very petty behavior from management such as scheduling you 15 minutes short of getting a second break, or denying/arguing over breaks, asking people to do additional positions while employees slap box in a corner or generally mess around
Atmosphere: 2
Food: 4
Service: 2
My burrito was hard. The chicken was very dry. I was very disappointed as I got this the past two mornings and it was absolutely delicious. Not sure what changed today but had to throw it out because it was too hard to eat.
Atmosphere: 4
Food: 1
Service: 3
Applied for a job there they did me wrong ... Thought my interview went well but didn't' get hired on .
Atmosphere: 1
Food: 1
Service: 1
Always good food. Fresh fruit!
Atmosphere: 5
Food: 5
Service: 5
My food was passed to another car. Chicken wasn't fresh. Did not receive fork for mac and cheese or sauces that were placed in order. Every time I visit this location I check throughly before leaving. There's always something wrong or missing.
Atmosphere: 1
Food: 2
Service: 1
Ordered food yesterday, and we got home, realized we were missing a meal entirely. Which is very weird for chick-fil-a. Upon calling in, I spoke with an employee named Chloe (assuming manager of some sort) she advised me to come into the store, and they would remake the food ! Great fix. Chloe provided 6 cookies for the inconvenience, which was amazing as well!
Atmosphere: 5
Food: 5
Service: 5
Very clean. Good food. Staff isn't great .
Atmosphere: 5
Food: 4
Service: 1
Grilled chicken was delicious but they have to do better at getting the grisels out because my chicken had to griddles on each side of it. I had to cut it off and not much chicken left to eat.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Salad, Grilled Chicken, Grilled Chicken Nuggets
my favorite
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Sandwich with Cheese with Fries, Fries, Chick-Fil-A Waffle Potato Fries, Grilled Chicken Sandwich
Restaurantji Recommends
Well run restaurant.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Sandwich with Cheese with Fries, Chick-Fil-A Waffle Potato Fries
Always quality and consistent food. I highly recommend.
Atmosphere: 5
Food: 5
Service: 5
Everyone at this Chick-fil-A (the only one I've been to) went above and beyond to help me with my order. The young man with blonde hair is super friendly and helpful and the lady named Liz and I'm grateful to her for her professionalism and generosity. The trouble was was that someone had given me a gift card that they said had 15.00 on it and it only had 10 so I ordered $15 worth and had to remove a brownie and was still $2 short. So I will just say they're extremely patient especially with anxiety riddled people like me ? and autism to boot. And they were just so patient with me and you won't find that at a McDonald's or Rally's the food is 10 times better than McDonald's Rally's and the like so I tend to blabber a bit. But people get really rude with me because of my autism and trouble with math my vision and my vocal seizures. But they were nothing but patient and professional and I just really appreciate that. We live in a cruel world and it's nice to come into an atmosphere where people are genuinely friendly and genuinely want to help you. So I will shut up now but thank you Liz thank you to the young blonde man that was so patient with me I do not know your name but I know that Liz does. And you deserve your flowers as well. From now on when my finances get settled I'm going to tell my mother we're ordering nothing but Chick-fil-A from here on our. Lol. Thank you ??The food was awesome by the way. ❤️ Amanda Jø
Wheelchair accessibility: There is wheelchair accessible parking spots and obviously the doors to get in the restaurant.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich, Chicken Sandwich with Cheese with Fries, Spicy Chicken, Grilled Chicken Nuggets, Chick-Fil-A Nuggets Meal, Mac & Cheese
Ordered food on the app because I manage a store on Bechtle and didn't have the time to leave to go get it. Ordered for delivery so they sub it out to door dash (even though it was all through their app still). Got a salad with grilled chicken, there was NO chicken. Call them, and their answer is to request a refund through door dash as it has nothing to do with them. YOUR RESTAURANT forgot to put chicken on a salad (ITS CALLED CHICK FIL A!!!!!!!how do you even forget the chicken???) wouldn't just give me the chicken to put on it. Then I get a call today from them again passing the blame on door dash as if door dash made my food incorrectly. I'm not one to complain at all but it was an AWFUL experience and they weren't even nice about their screw up. For being so customer service friendly I absolutely laugh at the joke of service I received.
Atmosphere: 1
Food: 1
Service: 1
This is a great location! The place was clean, the food was fresh, and the service was very good! Prices are on par with today's inflation.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Sandwich with Cheese with Fries, Fries
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