Dairy Queen Grill & Chill

We drive through.

Food: 5

Service: 5

Coneys were good.....a bit sweet for some maybe and the Blizzards were to notch.

Atmosphere: 3

Food: 3

Service: 5

Katie was very fast and nice when taking my order. Antonio did great on my ice cream cone. And my burger from Peyton was great!

Atmosphere: 5

Food: 5

Service: 5

I ordered a small vanilla cone. I took four bites of the cone and the last two bites had pieces of diced onion in the ice cream. Disgusting. I drove back to the store to inform them to which I was told I was wrong by the manager (lady in her 60's) and two other employees. Said there is no way that happened and accused me of lying. Refused to give me a refund only another cone. (Why would I want another cone?) I guess she needs the $3.49 I would want to know of issues with food if I were the owner. Why would someone waste their time driving back to the store to make up a story like that? Sad way to conduct business but seems to be par for the course looking at other reviews. Maybe a change in profession would do some good. If you swing by and order a cone, ask them to withhold the diced onion!

Very disappointed! Was refused full cover lids for our milkshake’s because that’s not how they come? Really? Then the manager made it worse stating they cannot give them out due to product cost? Hello, we are paying for the product. Wild that your manager would be that rude and not helpful.

Atmosphere: 1

Food: 1

Service: 1

Got a couple great glizzys the other day. Fast Friendly and fast service. Add the fire sauce they put on the hot burgers for extra heat in lieu of jalapeños...they should have jalapeños though.

Atmosphere: 5

Food: 5

Service: 5

Really close the inside at 7??? That's crazy COVID is over.

Atmosphere: 3

Food: 5

Service: 1

Never had a bad Dairy Queen...

Atmosphere: 5

Food: 5

Service: 5

Visited this location tonight and they messed up our order, and we were told that it wasn’t their problem because they closed the cash drawer already. We offered to pay for the blizzard THEY messed up and we got told no and the manager said she wasn’t going to make it right because that is quote on quote “what we wanted.” It could have been handled completely different from the manager but instead she chose to be rude and not own up to her mistake and slam the window in our face because she wasn’t going to continue to argue about a situation she caused.

Atmosphere: 1

Food: 1

Service: 1

Visited this location and was unaware we could not go in to order. The door was unlocked for Door Dash and they said there was a sign which we missed saying the inside was closed. I was confused and unaware of what was happening until this angry, raging employee started yelling that we needed to get out. My party was trying to understand what was going on as she continued to yell and berate us for having the audacity to enter in the first place. A simple hey folks sorry the inside isn’t open to the public we’d be happy to serve you in the drive thru would have been the polite professional way to handle the situation not the rude demeaning shrill attack we received. Totally unnecessary behavior.

Atmosphere: 1

Service: 1

Didn't even order food. Woman, not sure if she was a manager or what, but was EXTREMELY RUDE!!! Saying they're closed, with absolutely no indication of such, yet the door was unlocked with a big OPEN sign in the window. Nice way to treat out of towners. Took our business elsewhere. If I could give a 0 star, I would.

Atmosphere: 1

Food: 1

Service: 1

Only 4/5 due to location, it’s not convenient to access or leave and no parking. Staff and food is 5/5

Atmosphere: 3

Food: 5

Service: 5

I would give zero stars if I could. I absolutely will not be back. I could cry thinking about the way the woman working here (Brunette woman in her 50’s) treated my mother and I. Zero customer service. Worse than just bad customer service, the associate was the meanest, rudest person I’ve ever encountered in my life.

Atmosphere: 1

Food: 4

Service: 1

I would give zero stars if I could. I absolutely will not be back. I could cry thinking about the way the woman working here (Brunette woman in her 50’s) treated my mother and I. Zero customer service. Worse than just bad customer service, the associate was the meanest, rudest person I’ve ever encountered in my life.

Atmosphere: 1

Food: 4

Service: 1

The owner is so incredibly rude. Prices are very high and service is bad. I won't be returning due to owner and her nasty attitude ?

Service: 1