Donatos Pizza
732 S Burnett Rd, Springfield
(937) 327-7200
Recent Reviews
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The Italian Chef Salad is soo great with the little baked Pep, so crispy and Happy!!! You have to try it!!
Food: 5
Service: 4
Nice place with quick service. If they are a bit behind they will walk your pizza to your car.
Atmosphere: 5
Food: 5
Service: 5
Long wait for 2 pizzas got breadsticks pipping 🔥 yu!! Then waited way to long....
Younger staff running the registers don't know what they are doing.
Atmosphere: 1
Food: 1
Service: 1
My go-to pizza place.
Atmosphere: 4
Food: 5
Service: 5
Food was amazing, amazing service pizza was cooked to perfection
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hawaiian Pizza, Steak Hogie, Works
Excellent service and staff with delicious food
Atmosphere: 5
Food: 5
Service: 5
Probably the most consistently good pizza in town. Have never had a bad pizza from here!
Completely screwed up order and unfortunately they refuse to give refunds. Usually like their pizza but I am done with a company that will not give a refund when they blatantly screw up. I ordered online so it was not a mistake in phone communication. As a vegetarian it was very crappy that they gave us pepperoni instead of mushroom and then would not fix it
Atmosphere: 1
Food: 1
Service: 1
This review has nothing to do with the employees manager anyone at the store. They are very nice and we're very nice and how they treated me on the phone. I told them I'm never ordering another Donatos pizza ever again based on corporate. Donatos makes a rule I have a medical situation with my gout. I have to cut down on my pork so I ordered two separate meats, beef and chicken. He said they did not cost any extra other than the system will not allow me to order beef and chicken instead of pepperoni and sausage.
I was also substituting onions for extra cheese. Usually they do this substitution no charge I don't mind even paying for that extra charge. The point is they won't allow me to order beef and chicken. I have to cut back as I said so now Dan's corporate America has caused to lose my business I will not ever order a pizza again Shame on corporate America. I repeat the employees have nothing to do with two stars I gave for service I am so disappointed they make this rule is the customer always king apparently definitely not at Donatos. I am not taking advantage of the situation or system. Kudos to the gentleman on the phone today. He was very nice. I wished him a happy holiday. He sounded sad that I was not shopping at Dons anymore. Corporate America you should be ashamed of yourselves and real America is calling you guys out. God bless America.
Atmosphere: 5
Food: 5
Service: 2
Restaurantji Recommends
One thing we like to take back to Ann Arbor when drivi g through ohio..
Atmosphere: 5
Food: 5
Service: 5
They donated a large pizza to our Marine Corps League. It was very much appreciated.
Atmosphere: 5
Food: 5
Service: 5
We ordered through the app and when we got there and tried to pick up at the window no one came to the window so we had to go park and go in. The pepperoni pizza was good, but the wings we got were super tiny and dry. I wouldn't recommend the wings for what the cost of them are.
Food: 3
Service: 3
Ordered bread sticks and a large pizza. Received the pizza quickly. By the time pizza was consumed, the bread sticks finally came out.
Atmosphere: 3
Food: 5
Service: 1
So good!
Atmosphere: 5
Food: 5
Service: 5
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