Dunkin'
1931 S Limestone St, Springfield
(937) 505-3949
Recent Reviews
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Dissatisfied with my Matcha that I got employees failed to blend it perfectly
Atmosphere: 1
Food: 1
Service: 1
At least twice a week my coffee is wrong. I specifically ask for LIQUID sugar in my iced coffee and it gets regular granulated sugar. No one wants to chew grains of sugar. No one wants regular sugar in an iced coffee because it doesn’t melt.
I ordered a hot Chai and got it back cold. You could easily tell it was cold, that wasn't the worst of it, the workers blamed it on one of the steamers that didn't work instead of taking responsibility of it and using their other steamer. Super unprofessional, wouldn't recommend
Atmosphere: 4
Food: 2
Service: 1
I paid $7.18 for a hash brown brisket scramble and a large sweet tea. I was very disappointed! The portion was very small for the price and the flavor was much less than expected The picture of the item was NOT what I received. It didn't taste fresh it tasted microwaved... The hash brown brisket scramble was $4.59 before tax and definitely not worth the cost...
Atmosphere: 2
Food: 1
Service: 2
12/10/24 I ordered the hash brown brisket scramble and a large sweet tea... I paid $7.18 and I am so very disappointed... My hash brown brisket scramble had 6 hash rounds and maybe 1/2 a scrambled egg and a few scraps of brisket (I guess) and a piece of melted cheese single. It was not horrible but definitely not worth $4.59 plus tax. I haven't been to Dunkin for years and won't be back anytime soon....
Atmosphere: 3
Food: 1
Service: 2
Normally I have a good experience with this place , the girls are nice, but today the drinks was messed up two times, no problem, but the first girl who served me yelled what wrong with it now. I don't want to stop going to my favorite coffee place if I'm going to get attude like that. Sorry for this but I go there at less five time a week ans I know things happens but you can't bring it to work.
Service: 3
They forgot HALF my order and were extremely disrespectful.
Atmosphere: 2
Food: 1
Service: 1
I am a tourist and I wanted to eat there with my children and my husband. Terrible service. A lady from that place said bad words and my children heard them. Terrible place. I do not recommend it at all.
Employees are rude. The products are bad. Always out of options even though you preorder
Atmosphere: 2
Food: 1
Service: 1
Customer service is superb! Great experience every time I come here
Restaurantji Recommends
Update, they came out and offered me the correct food.
Had me pull over to wait, which I don't mind, but then handed me my food before I could speak, and it wasn't the right order. I'm exhausted so I ate it anyway.
Atmosphere: 5
Food: 5
Service: 4
Definitely one of the delicious breakfast options in the fast food sector.
Very friendly service, freshly prepared, tasted good, shop very clean
Atmosphere: 5
Food: 5
Service: 5
Dunkin is usually pretty great place at any location
Atmosphere: 4
Food: 4
Service: 4
I love starting my morning at Dunkin. They are pleasant and quick. Love the coffee
Atmosphere: 5
Food: 4
Service: 5
Friendly staff with good coffee.
Atmosphere: 5
Food: 5
Service: 5
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