I went to place an order online and it showed nuggets unavailable. I called the store to see if it was a fluke on the app or if the store was actually out of nuggets before heading that way. When I called 937-325-1052, a lady answered the phone laughing and said Taco Bell E Main. I thought perhaps google was wrong so I apologized that I called the wrong number and hung up. I then got the number off the app and realized it was the right number so I called back. She answered the phone saying Rally’s on E Main and laughing said she was the manager and started cussing then hung up on me. So ignorant.
Atmosphere: 1
Food: 1
Service: 1
Kimberly
Went thru drive thru 5am .. The lady asked for my order in a polite way unlike the evening crew does at this location…Sarah is an excellent employee. She’s very pleasant and always has a smile..
Parking: On the one side of building there’s only 5 parking spots and 3 are handicap. So I go thru drive thru . If you do park the line to drive thru gets backed up and yii out u get blocked in
Atmosphere: 3
Food: 4
Service: 4
Kimberly Luck
Got off work came here at 2:30 am . One car ahead of me. Waited 20 mins in drove thru still no one responded.. this place is extremely slow.. 3 cars beside me at other speaker couldn't get service so they left. This place is the pitts
Atmosphere: 1
Food: 1
Service: 1
Kitty Smith
They rarely get orders right. They have served sweet tea to me twice when I requested unsweetened, cold fries.
Atmosphere: 4
Food: 3
Service: 3
James Pringle
"I did doordash early in the morning" before the dinner menu ended and I payed for everything the dasher went to pick up my order i waited and waited for 40 minutes and she called to inform me some rude female worker tried to hand them a breakfast order when she tried to correctly inform them it was not the right order and said it was supposed to be burgers not breakfast sandwhich they told her they didn't have my food and stormed off back inside, so I would not recommend this place I felt bad for my dasher McDonald's learn how to treat your customers!
Atmosphere: 1
Food: 1
Service: 1
Ted McCoy
Most disgusting bathroom I had ever been. Could not trust odering anything if this is the conditions they keep their bathroom how could you trust they are cleaning anything in the kitchen.
Atmosphere: 1
Jacqueline “Jacci” Ryan
I went through the drive thru to pick up a mobile order. I didn't get a straw, part of my order was missing and I found a hair in my food. And the poor girl at the window was frustrated. She was amazing even with the horrible way things were going.
Atmosphere: 3
Food: 1
Service: 3
Alec Whitacre
Something happens to this place as soon as it 7PM, once it gets dark outside, this location loses it's coordination, it's common sense, and it's ability to even push out simple meals, several times, I've sat in the drive thru for an hour, without being acknowledged by the screen/order taker, after calling the number the person who answered the phone said they only do doordash pickup orders after a certain time, and we never got served. Thinking it was a one time problem perhaps and deciding to try again a month or so later, we placed an order for curbside, and marked as "here" in the app, 30 or so minutes go by after we get a notification that the food is ready, we never receive the food, so I call again, and explain I made a curbside order and I haven't gotten any updates even though the app says it's ready, about 20 more minutes the food comes out. The nighttime manager is not doing a very good job at "Managing" anything, there's no communication, no updates, the customer never knows whats going on, just sitting in silence waiting at the screen in a line they can't get out off.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Sausage Mcgriddles
Trenton Bennett
You’ll wait longer in their drive thru then you would going to a sit down restaurant. The slowest place by far I’ve ever been to and they could care less
Service: 1
Lillian “Lilith” Metz
The drive thru here always takes forever because the employees are slow. The food takes forever too. Employees are standing around on their phones, and also there was literally a jacket sitting on top of the happy meal boxes. So unsanitary. One time I came here and we were stuck in the drive thru for 30 minutes because the employees are slow and also extremely rude. They rush you when ordering and get annoyed when you don't finish up within 30 seconds. Worst location in Springfield. Don't come here. Go to Wendy's instead.
Parking: The parking lot is awkward. It's hard to find parking spots when busy and the whole thing is just awkward in general, but not really the fault of the restaurant, just how their location was positioned
So we stopped here at 10:30 and you're not serving breakfast? I thought McDonald's served breakfast until 12 or even 11:30, what if I was about to go to work and waited in line to not even have breakfast on the menu so wasted time and now I would have to go to work with no breakfast this needs fixed bc breakfast should stay until 12 bc 12 is lunch.who eats lunch at 11
Dayana Valera
Excellent, just needs a little cleaning
Atmosphere: 4
Food: 4
Service: 4
Janale Jones
Drive thru over ridicuously long, couldn't locate app order, had to leave and return per manager, Manager very rude and blamed GM for app issues. Waited an hour for food after having to return home for phone order was placed with, upon return not a single person asked to verify phone, an hour after ordering, food received, fries were cold and hard, chicken sandwich dripping with grease, cookies were broken and the coke ordered was tea. Disappoint doesn't even begin to cover it. I will NEVER return to this location.
Atmosphere: 1
Food: 2
Service: 1
Jason Blanton
Well McDonald's you screwed the pooch again. We waited at the speaker for 10 minutes and never heard from anyone. I drove around to the window and told the lady I was there for a mobile order and she looked at me like I had five heads. It took around 20 minutes to get my mobile order.
Atmosphere: 1
Food: 2
Service: 1
Amber Brittain
Zero stars the food just getting worse and I usually eat from this location only because closest to my work at the same time 2pm it’s always a problem and now I feel sick to my stomach!
I went to place an order online and it showed nuggets unavailable. I called the store to see if it was a fluke on the app or if the store was actually out of nuggets before heading that way. When I called 937-325-1052, a lady answered the phone laughing and said Taco Bell E Main. I thought perhaps google was wrong so I apologized that I called the wrong number and hung up. I then got the number off the app and realized it was the right number so I called back. She answered the phone saying Rally’s on E Main and laughing said she was the manager and started cussing then hung up on me. So ignorant.
Atmosphere: 1
Food: 1
Service: 1
Went thru drive thru 5am .. The lady asked for my order in a polite way unlike the evening crew does at this location…Sarah is an excellent employee. She’s very pleasant and always has a smile..
Parking: On the one side of building there’s only 5 parking spots and 3 are handicap. So I go thru drive thru . If you do park the line to drive thru gets backed up and yii out u get blocked in
Atmosphere: 3
Food: 4
Service: 4
Got off work came here at 2:30 am . One car ahead of me. Waited 20 mins in drove thru still no one responded.. this place is extremely slow.. 3 cars beside me at other speaker couldn't get service so they left. This place is the pitts
Atmosphere: 1
Food: 1
Service: 1
They rarely get orders right. They have served sweet tea to me twice when I requested unsweetened, cold fries.
Atmosphere: 4
Food: 3
Service: 3
"I did doordash early in the morning" before the dinner menu ended and I payed for everything the dasher went to pick up my order i waited and waited for 40 minutes and she called to inform me some rude female worker tried to hand them a breakfast order when she tried to correctly inform them it was not the right order and said it was supposed to be burgers not breakfast sandwhich they told her they didn't have my food and stormed off back inside, so I would not recommend this place I felt bad for my dasher McDonald's learn how to treat your customers!
Atmosphere: 1
Food: 1
Service: 1
Most disgusting bathroom I had ever been. Could not trust odering anything if this is the conditions they keep their bathroom how could you trust they are cleaning anything in the kitchen.
Atmosphere: 1
I went through the drive thru to pick up a mobile order. I didn't get a straw, part of my order was missing and I found a hair in my food. And the poor girl at the window was frustrated. She was amazing even with the horrible way things were going.
Atmosphere: 3
Food: 1
Service: 3
Something happens to this place as soon as it 7PM, once it gets dark outside, this location loses it's coordination, it's common sense, and it's ability to even push out simple meals, several times, I've sat in the drive thru for an hour, without being acknowledged by the screen/order taker, after calling the number the person who answered the phone said they only do doordash pickup orders after a certain time, and we never got served. Thinking it was a one time problem perhaps and deciding to try again a month or so later, we placed an order for curbside, and marked as "here" in the app, 30 or so minutes go by after we get a notification that the food is ready, we never receive the food, so I call again, and explain I made a curbside order and I haven't gotten any updates even though the app says it's ready, about 20 more minutes the food comes out.
The nighttime manager is not doing a very good job at "Managing" anything, there's no communication, no updates, the customer never knows whats going on, just sitting in silence waiting at the screen in a line they can't get out off.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Sausage Mcgriddles
You’ll wait longer in their drive thru then you would going to a sit down restaurant. The slowest place by far I’ve ever been to and they could care less
Service: 1
The drive thru here always takes forever because the employees are slow. The food takes forever too. Employees are standing around on their phones, and also there was literally a jacket sitting on top of the happy meal boxes. So unsanitary. One time I came here and we were stuck in the drive thru for 30 minutes because the employees are slow and also extremely rude. They rush you when ordering and get annoyed when you don't finish up within 30 seconds. Worst location in Springfield. Don't come here. Go to Wendy's instead.
Parking: The parking lot is awkward. It's hard to find parking spots when busy and the whole thing is just awkward in general, but not really the fault of the restaurant, just how their location was positioned
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
So we stopped here at 10:30 and you're not serving breakfast? I thought McDonald's served breakfast until 12 or even 11:30, what if I was about to go to work and waited in line to not even have breakfast on the menu so wasted time and now I would have to go to work with no breakfast this needs fixed bc breakfast should stay until 12 bc 12 is lunch.who eats lunch at 11
Excellent, just needs a little cleaning
Atmosphere: 4
Food: 4
Service: 4
Drive thru over ridicuously long, couldn't locate app order, had to leave and return per manager, Manager very rude and blamed GM for app issues. Waited an hour for food after having to return home for phone order was placed with, upon return not a single person asked to verify phone, an hour after ordering, food received, fries were cold and hard, chicken sandwich dripping with grease, cookies were broken and the coke ordered was tea. Disappoint doesn't even begin to cover it. I will NEVER return to this location.
Atmosphere: 1
Food: 2
Service: 1
Well McDonald's you screwed the pooch again. We waited at the speaker for 10 minutes and never heard from anyone. I drove around to the window and told the lady I was there for a mobile order and she looked at me like I had five heads. It took around 20 minutes to get my mobile order.
Atmosphere: 1
Food: 2
Service: 1
Zero stars the food just getting worse and I usually eat from this location only because closest to my work at the same time 2pm it’s always a problem and now I feel sick to my stomach!
Atmosphere: 1
Food: 1
Service: 1
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