McDonald's
1160 Upper Valley Pike, Springfield
(614) 504-0762
Recent Reviews
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pulled us to spot 1 for over 20 minutes, nobody came out so we went inside to ask about our order. we were ignored so we went back through the drive through just to be told our order was forgotten and never made in the first place. this is why you don’t pull someone for some fries and a plain cheeseburger.
No complaints
Food: 5
I DOOR DASH FOR THEM, SO FAR NOT TO BAD ITS DEFINITELY GONNA BE A WAIT EVERY SINGLE TIME.
Atmosphere: 4
Service: 4
Went here for the grinch meal. Our food was handed to us in a bag. Not even the grinch happy meal box. We also didn’t get the salt for the French fries. And nobody was polite or greeted us. Just handed us our food and shut the window. LAZY.
Great service Macdonalds consistency
Atmosphere: 5
Food: 4
Service: 5
I went through the drive thru to get 1 sandwich, 1 meal, and 1 happy meal. Not only did they not give me a receipt so I could let them know directly about the poor service, but it took 10 mins to get half my food, which was cold already. It the took another 25 minutes to get the happy meal. It was very clear they had sent me to the drive thru window up front and then forgotten they hadn't finished my order.
Atmosphere: 3
Food: 2
Service: 1
The N. Bechtle McDonald's is great now. For a long time, I avoided this one. I've been giving them another chance kately, and they are definitely most improved. They care now, and it shows.
Atmosphere: 5
Food: 5
Service: 5
Fast service clean restaurant nice customer service
Atmosphere: 4
Food: 4
Service: 4
The young girl who took our order (artificial red hair) was rude with zero personality! If you’re going to have people working the windows and taking orders, make sure they have a personality and are capable of dealing with the public, otherwise, keep them in the back where they don’t have to deal with people. On top of the rudeness, our order was incorrect as usual so we had to park and go in to get what they forgot to give us! No apologies, no nothing! It was full of teenagers & young people. I’m a medical professional in this community and will not be returning to this location. Get it together McDonalds! Do better & train your employees better. You need to take note of Chick Fil A!!
Atmosphere: 1
Food: 2
Service: 1
The bread on my cheeseburger was HARD, they forgot my ketchup and onions, and lastly they only filled my milkshake up half way.
Atmosphere: 5
Food: 1
Service: 2
Restaurantji Recommends
Drive thru and the buns were burnt and the meat and fries were like trying to chew frozen gum
Atmosphere: 2
Food: 1
Service: 2
McDonald’s it’s time to start doing better since Trump is back in office. Let try not to scam people over anymore on French fries and give them a small order of fries and put them in a large fry box to justify charging them more. Could have at least made them hot too
Atmosphere: 1
Food: 1
Service: 1
Pretty certain the entire staff shares the same brain cell...
Atmosphere: 1
Food: 1
Service: 1
We went to McDonald's and ordered a number 5 meal and a Happy Meal with six nuggets and fries. When we pulled up to the next window, we received our number 5, but the Happy Meal only had two small fries. Despite this mix-up, the food was delicious, and we ended up leaving with a full Happy Meal.
Atmosphere: 3
Food: 5
Service: 5
How do you forget time and time again to not include requested sauce for your nuggets. I mean how moronic do you gotta be to work here.
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