McDonald's
2994 Derr Rd, Springfield
(937) 399-6880
Recent Reviews
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Adam is an awesome order taker and always repeats what you order by detail and is very nice and always friendly he needs 5 stars him self 🥳
Atmosphere: 5
Food: 5
Service: 5
We have had multiple issues with previous orders from here but usually they will have us bring the food back and remake everything that was wrong or cold. Tonight was different. My husband who is a type 1 diabetic picked up food for dinner. When he brought it home, the fries were old, his drink tasted like water, we were missing a fry and his snack wraps were cold and the chicken was rubbery. He called and spoke to a manager and she had him come back up there with the food and his drink. When he got there the manager never came out of her office and he was stuck dealing with a team leader. The team leader said he had talked to the manager and basically had him write our address down and said they would mail us out some coupons! Are you kidding me!! I will go to a different Mc Donald’s for food!!
Service was horrible they refused to take my order at the drive thru
Service: 1
The food was not very good
Atmosphere: 3
Food: 1
Service: 4
Why is it I rather go to Hillcrest location closer to where I use to live, then this one that’s literally right down the street. If I pay for a large with light ice, please don’t hand me a drink that looks like someone took a big sip out of it. And when I’m sitting in line for all of 15 minutes, I shouldn’t have old food! This is like the third or fourth time, I give up on this location …seriously!
Food: 1
Service: 2
This place is going downhill. They need real management to correct whatever is happening inside. I waited 30 minutes in drive through. To finally get to my order for the young gentleman at the window being super unprofessional. Avoid this McDonald’s during daytime. I come by in early morning (5am) for coffee and I absolutely love the whole crew.
You guys need more staff at night, i’ve been waiting almost an hour for my food!! This si ridiculous guys.
I order through the app I asked for no cheese since the person I bought the food for is highly allergic once I reach home and open the food there’s cheese pictures below for proof
Food: 1
Service: 1
Waited 30 mins again in line for a door dash
They like to do ALL of the orders in their drive thru and then hand them out all at once
Pretty sad
I’ve called their corporate already and it seems like they just don’t care
Atmosphere: 1
Food: 1
Service: 1
Put my order in more than on bag please. 2nd time I have had a $30 order hit the concert because the restaurant was to lazy and cheap to use more than one bag ...
Atmosphere: 2
Food: 2
Service: 3
Restaurantji Recommends
New gas station
I waited over 15 minutes in line. One car was at the speaker for over 15 minutes. What is going on?????
Service: 1
Rosalyn was very pleasant and explained the bundle deal to me my change dropped on the floor and she picked it up she was very sweet
The guy that works 3rd shift that has a nice calm voice... he's an excellent employee! Main street one you will sit in drive Thru for a half hour and get crappy service.
Atmosphere: 5
Food: 5
Service: 5
Literally the worst McDonald’s in the area they close the lobby 1-2 hours early every day
Service: 1
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