Really good sandwich made to order with fresh ingredients. The place was clean and the service was fast and friendly. Will definitely be back!!!
Atmosphere: 5
Food: 5
Service: 5
Roger Tyras
1 star for food and service because I went to the wrong store after ordering at the one on Plum St., and the person there said I can't get my sandwich there because, "the owner doesn't want one sandwich getting thrown out. I was about to ask her why I couldn't just double my order, but she seemed intent on not making my sandwich, regardless. I would suggest this company adopt a policy of selling unbought sandwiches on a walk-in, POS, discount type deal. It will cut down on all that wasted food she was worried about having. I won't be back to that wrong store again.
They get a 3 star overall because the "nice old lady" was pleasant, funny and appreciated my sense of humor... give her a raise!
Atmosphere: 3
Food: 1
Service: 1
Recommended dishes: Italian Sub
Angel Hickey
Food was expensive and not that good. Sub had barely any meat on it. Was very disappointing. Would not recommend. Will never eat there again. Cost about $50 for 2 people.
Atmosphere: 2
Food: 2
Service: 2
James Jenkins
Best subs in town hands down.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hero Sub Shop, Italian Sub
Angel
Food was expensive and not that good. Sub had barely any meat on it. Was very disappointing. Would not recommend. Will never eat there again. Cost about $50 for 2 people.
Atmosphere: 2
Food: 2
Service: 2
eric dillingham
Damn good sammich!!!!
Food: 5
Recommended dishes: Italian
donovan6391
Was Kicked out of the restaurant for not paying The dine in fee Even after I offered too It was incredibly rude
Atmosphere: 1
Food: 4
Service: 1
Corey C
The best place on e main St for sub sandwich and fries or anything else you might like they have excellent soup salad combos hamburgers and fries chili cheese dogs jalapeno poppers onion rings so much stuff I can't name it all. Come give it a try.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Super Cheese Steak, Italian, Italian Sub, Turkey Sub & Fries
Willow Lesav
Great place for a quick meal. Had a burger and it was surprisingly very good. The beef seemed like good quality, it was cooked perfectly and juicy but not too greasy. Sesame seed bun was like a cheap fast food bun, but it wasn't stale so I didn't really care. Toppings were fresh (lettuce and tomato), plenty of toppings on it too. Fries were decent. They were hot and not super greasy, and seemed like they were cooked right when we ordered. Young lady taking our order was pleasant. We aren't from around here, so it was our first time here and she was helpful and friendly. Prices are very reasonable for a good portion of food. This location was easy to find and had ample parking. They weren't busy since we were there mid-afternoon on a Monday, so it didn't take long to get the food.
Parking: Could be a little cramped if they're busy, but overall not bad at all.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Bacon Cheese Burger 1 2 lb
Lora Nawman
Went to the plum Street location at 8:30 , yes they do close at 9 but a sub takes 10 minutes to make . I actually used to work for them so I am aware of the entire process .. I loved our hero, been a friendly customer for years, but today was a horrible experience. The man had scraggly hair under a ball cap I didn't catch his name, was talking to another customer at the counter and there was another man sitting a minute or so went by and he looked at us and was like I'm glad I'll be closing these doors in 5 minutes , then proceeded to ask if I was there to place an order, cause they are closing in 5 minutes, my husband said are u telling me I can't order food?? He said uh, yes cause I'm closing in 5 minutes.. and proceeded to argue with my husband as we walked out the door. I have NEVER felt disrespected at any of Doug Rowlands stores more than I have today.. unacceptable.. I also work in food industry and I understand how it is. It sucks. But that's what we sign up for. It would have taken 10 minutes out of the 30 left on the open sign.. and I wouldn't have even wrote this review if he wasnt actually so rude and embarrassing. I hope he learns some customer service skills soon, could have even earned tip from me, cause again, I know what the restaurant life is like.
Don’t know what’s going on at our hero but this is the second time my cheesesteak hasn’t been right it taste a little off just not the same
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Fries, Italian Sub
Brian Nance
Best subs in the area and well worth the money and i always order a footlong and I can eat it all but usually will have it for two meals. And Our Hero definitely get my go to rating and the best part is you have to get to try one!!
Atmosphere: 5
Food: 5
Service: 5
ThroughMyEyes
A lot of the subs have "The Works!" Online menu never says what that is.
Justin Pratt
Delicious! Great food, great service, great scenery!
Really good sandwich made to order with fresh ingredients. The place was clean and the service was fast and friendly. Will definitely be back!!!
Atmosphere: 5
Food: 5
Service: 5
1 star for food and service because I went to the wrong store after ordering at the one on Plum St., and the person there said I can't get my sandwich there because, "the owner doesn't want one sandwich getting thrown out. I was about to ask her why I couldn't just double my order, but she seemed intent on not making my sandwich, regardless. I would suggest this company adopt a policy of selling unbought sandwiches on a walk-in, POS, discount type deal. It will cut down on all that wasted food she was worried about having. I won't be back to that wrong store again.
They get a 3 star overall because the "nice old lady" was pleasant, funny and appreciated my sense of humor... give her a raise!
Atmosphere: 3
Food: 1
Service: 1
Recommended dishes: Italian Sub
Food was expensive and not that good. Sub had barely any meat on it. Was very disappointing. Would not recommend. Will never eat there again. Cost about $50 for 2 people.
Atmosphere: 2
Food: 2
Service: 2
Best subs in town hands down.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hero Sub Shop, Italian Sub
Food was expensive and not that good. Sub had barely any meat on it. Was very disappointing. Would not recommend. Will never eat there again. Cost about $50 for 2 people.
Atmosphere: 2
Food: 2
Service: 2
Damn good sammich!!!!
Food: 5
Recommended dishes: Italian
Was Kicked out of the restaurant for not paying The dine in fee Even after I offered too It was incredibly rude
Atmosphere: 1
Food: 4
Service: 1
The best place on e main St for sub sandwich and fries or anything else you might like they have excellent soup salad combos hamburgers and fries chili cheese dogs jalapeno poppers onion rings so much stuff I can't name it all. Come give it a try.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Super Cheese Steak, Italian, Italian Sub, Turkey Sub & Fries
Great place for a quick meal. Had a burger and it was surprisingly very good. The beef seemed like good quality, it was cooked perfectly and juicy but not too greasy. Sesame seed bun was like a cheap fast food bun, but it wasn't stale so I didn't really care. Toppings were fresh (lettuce and tomato), plenty of toppings on it too. Fries were decent. They were hot and not super greasy, and seemed like they were cooked right when we ordered. Young lady taking our order was pleasant. We aren't from around here, so it was our first time here and she was helpful and friendly. Prices are very reasonable for a good portion of food. This location was easy to find and had ample parking. They weren't busy since we were there mid-afternoon on a Monday, so it didn't take long to get the food.
Parking: Could be a little cramped if they're busy, but overall not bad at all.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Bacon Cheese Burger 1 2 lb
Went to the plum Street location at 8:30 , yes they do close at 9 but a sub takes 10 minutes to make . I actually used to work for them so I am aware of the entire process .. I loved our hero, been a friendly customer for years, but today was a horrible experience. The man had scraggly hair under a ball cap I didn't catch his name, was talking to another customer at the counter and there was another man sitting a minute or so went by and he looked at us and was like I'm glad I'll be closing these doors in 5 minutes , then proceeded to ask if I was there to place an order, cause they are closing in 5 minutes, my husband said are u telling me I can't order food?? He said uh, yes cause I'm closing in 5 minutes.. and proceeded to argue with my husband as we walked out the door. I have NEVER felt disrespected at any of Doug Rowlands stores more than I have today.. unacceptable.. I also work in food industry and I understand how it is. It sucks. But that's what we sign up for. It would have taken 10 minutes out of the 30 left on the open sign.. and I wouldn't have even wrote this review if he wasnt actually so rude and embarrassing. I hope he learns some customer service skills soon, could have even earned tip from me, cause again, I know what the restaurant life is like.
Atmosphere: 1
Service: 1
Restaurantji Recommends
Don’t know what’s going on at our hero but this is the second time my cheesesteak hasn’t been right it taste a little off just not the same
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Fries, Italian Sub
Best subs in the area and well worth the money and i always order a footlong and I can eat it all but usually will have it for two meals. And Our Hero definitely get my go to rating and the best part is you have to get to try one!!
Atmosphere: 5
Food: 5
Service: 5
A lot of the subs have "The Works!" Online menu never says what that is.
Delicious! Great food, great service, great scenery!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Italian
Great just as before. Keep it up
Atmosphere: 4
Food: 4
Service: 4
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