ROSE GOUTE CREOLE RESTAURANT

This restaurant helps me I travel to OH for business. As an insurance & income tax professional, I have to travel all the time. Roma Insurance & Income Tax Service support Rose Goute Haitian restaurant.
Mwen tout manje lakay yo.Roma Insurance Agency & Income Tax Services fè asurans & income tax nan OH.

Not worth the price. Being supportive should not mean being taken advantage of. My last order was terrible. The Beef Patty was really greasy and the plantains over cooked. Now, the prices are higher? No Thank you. This is a family restaurant, not a gourmet or date night restaurant. They need family friendly prices.

Atmosphere: 2

Food: 2

Service: 2

I asked if they could prepare cat. They said yes! But I'd have to keep it private.

So I brought in an SPCA cat and they cooked it. I didn't hang around to eat it. I thought it was a joke. Apparently it wasn't!

Atmosphere: 2

Food: 5

Service: 1

tried to make large order for my company and before I could get two sentences out the owner hung up on my face

Atmosphere: 1

Food: 1

Service: 1

Bad cook

i love everything there

Atmosphere: 5

Food: 5

Service: 5

Wasn't too bad very tasty.

Atmosphere: 3

Food: 4

Service: 3

This restaurant used to be great in Door Dash! I ordered 2 identical items at $20.00, only to receive 1. Door Dash tried to make right by reorder and delivery. But guess what? I received an text that the merchant cancelled the order! I tried to call the restaurant but low and behold they have my number and would not answer.
Why are they so rude especially when someone is trying to support their cause. Their situation in Springfield alone is terrible enough. Stop being so inconsiderate. I will no longer support any of their restaurants! Thank you Door Dash for making things right!

Atmosphere: 1

Food: 1

Service: 1

I am bloodcloth furious customer service sucks. The food taste old was not fresh at all. I am Jamaican i know good food. the cabbage was sitting for days it was not fresh. the Pork got me sick I had food poisoning. I called multiple time they keep putting me on hold. you Guys sucks! never again i will support your business.

Atmosphere: 2

Food: 1

Service: 1

Extremely disappointed avoid this place. I’ve been a loyal customer for a long time, but it’s clear this restaurant has gone completely downhill. Every time I return, the food quality gets worse, the portions get smaller, and the prices keep going up. It’s not just a slight decline it’s a dramatic drop in both quality and value.
What’s worse is the customer service. The staff are consistently rude, unprofessional, and seem completely uninterested in helping customers. On my most recent visit, they messed up my order, and when I politely pointed it out, I was met with attitude instead of an apology or any effort to fix it. It was clear they just didn’t care.
I’ve tried to support this local business for as long as I could, but enough is enough. I can’t keep making excuses for bad food, bad service, and high prices. There are plenty of other places that actually care about their customers this one clearly doesn't

Atmosphere: 1

Food: 1

Service: 1

would not return due to the poor customer service. The plantains I ordered were completely burnt and inedible. For the price I paid, I expected much better quality. When I called to let them know, the staff admitted that they were aware some were overcooked because they had been left in the fryer too long. I asked if I could pick up a replacement the next day since I live 35 minutes away, but they refused and told me I had to come back immediately. That was unreasonable, and it showed a lack of care for customers who aren’t nearby. Overall, very disappointing experience both in food quality and customer service.

Atmosphere: 1

Food: 1

Service: 1

Great fish and beans and ruce

Atmosphere: 5

Food: 5

Service: 5

Food was exceptionally good and came in large portions!

Atmosphere: 5

Food: 5

Service: 5

With a okra omg,,,, so excelent

Atmosphere: 5

Food: 5

Service: 5

On a weekend visit to Ohio, a group of about 10 decided to satisfy our tastebuds at Rose Goute in Springfield. Upon arrival, I was hesitant because of the empty tables, and before being seated, I realized something in the kitchen was obviously burned. I was further disappointed that many items on the menu were not available. Rice with bean sauce and pate not available on a Saturday evening at a Haitian restaurant is sinful. We asked for a taste of the legume and bouillon. The bouillon was tasty and teased my appetite, however, we quickly realized the burned smell was the legume so we passed after tasting it.

The Griot was tender but lacked seasoning. The side salad was garden fresh, the pikliz excellent, the plantains were not all the way cooked, the mushroom rice was decent, and dissapointingly, the Bouillon was served COLD. Beverages were very limited.

The staff seemed overwhelmed and struggled to keep up with our orders, but was pleasant, apologetic, and our request to reheat the meals were gracefully adhered to . The portions were large enough for 2 plus leftovers. Cost of the meals was somewhat reasonable for the portions. The presentation of the meals were excellent.

The establishment could use more Haitian culture/decor and a good cleaning and update. Overall, the restaurant has a lot of opposition to overcome, but the drive and potential to be a good Haitian Restaurant starts with quality, availability, consistency of authentic food and drink, attentiveness and friendliness of its staff, and the overall ambiance and cleanliness of the space which unfortunately is not yet up to par. I may give them one more try in the near future.

Atmosphere: 2

Food: 2

Service: 2