Starbucks
1490 Hillcrest Ave, Springfield
(937) 325-9300
Recent Reviews
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My drink was accurate and tasty. Service was satisfactory. But I disagree with the company's stand regarding our military, if what I've heard is accurate...
Atmosphere: 1
Food: 3
Service: 3
Very friendly staff
Atmosphere: 5
Food: 5
Service: 5
great beverage and drive thru service was above par!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Caramel Macchiato, Vanilla Biscotti with Almonds, Iced Lavender Oatmilk Latte
Asked for light ice
The girl today working with only 2 others at 4:50 on 01/25/25, she was on the front espresso machines and has dark hair……. Thank you for being so kind and pleasant while under pressure from all the orders. You handled yourself very well and you were moving so fast. You remade my Americano that was suppose to be in a personal cup twice. Thank you for your care and attention to how your mood affects the business. You did very well to greet everyone walking in and handling remakes and refunds with care. Thank you so much!!!!! - Victoria
Atmosphere: 4
Service: 5
Before you order food from doordash from starbucks door dashers are not allowed to wash their hands in the bathroom before handling your food order because they are not a paying customer reporting this to the health department and surgeon General to prevent covid
Atmosphere: 1
Food: 1
Service: 1
All the employees take the time to know your order when you’re a regular. They are attentive and patient. Love this location because of the service provided ⭐️⭐️⭐️⭐️⭐️
Atmosphere: 5
Food: 5
Service: 5
The manager was very short and rude with my daughter when she asked him a question about the gift card.
Atmosphere: 5
Food: 5
Service: 5
Drive through always takes minimum of 20 mins even off peak times… seems like they are always understaffed.
Waited 20 minutes in the drive thru as we assumed it would be at least 10-15. Then when we received our venti carmel Brule Frappuccino there was just a dollop of whip cream.... I don't pay for Starbucks often because of cost I would think you would at least make it fully
Restaurantji Recommends
Please re-train your barista’s that need the training. Also, get some good management to run this location.
Atmosphere: 1
Food: 1
Service: 2
Recommended dishes: Vanilla Bean Crème Frappuccino Blended Crème, Iced Caramel Macchiato, Iced Caffè Americano, Panera Muffin, Starbucks Via Instant Pike Place Roast
Love it
Atmosphere: 5
Food: 5
Service: 5
you guys suck u never have birthday cake pops I hate this Starbucks u guys never ever have them cake pops the one on Derr road is so much better than u guys u guys SUCK!!!
Atmosphere: 1
Food: 5
Service: 1
The older gentleman that took my order and was also at the window around 1 o’clock on Thursday, October 17 was extremely rude. When I thank my barista for my order I usually get a you’re welcome or at least any type of conversation other than silently handing my items to me. He also kept trying to give me my total before I was done, placing my order. I may have caught him on a bad day, but I definitely feel like I was not treated as a guest.
Atmosphere: 1
Food: 3
Service: 1
The older gentleman that took my order and was also at the window around 1 o’clock on Thursday, October 17 was extremely rude. When I thank my barista for my order I usually get a you’re welcome or at least any type of conversation other than silently handing my items to me. He also kept trying to give me my total before I was done, placing my order. I may have caught him on a bad day, but I definitely feel like I was not treated as a guest.
Atmosphere: 1
Food: 3
Service: 1
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