Cleanliness was my biggest issue Dirty tables leather chairs were soiled and staff seemed overwhelmed
Atmosphere: 2
Food: 3
Service: 4
mike zemina
Don't have hazelnut flavor any longer!
Jessica Ponce
Chris is truly a gem! He is usually the one working the drive-through when I come for my order and he is always extremely kind and sweet. Thank you Chris for always making my day a little brighter!
Atmosphere: 5
Food: 5
Service: 5
Alexander Kinkade
Absolutely amazing staff and experience. Maddie was absolutely wonderful! Thank you for a great experience, will definitely be back!!
Atmosphere: 5
Food: 5
Service: 5
Bryan Montgomery
Took my Wife in to order her some Starbucks after a long day and a much needed Pick me up and she ordered the same thing she orders for mobile pick up and other Starbucks locations and this is the FIRST time she was told she couldn't order extra pumpkin foam. Might seem like no big deal however we know you can and NO REASON was provided as to why. The shift manager by the name of MADDIE called the police and trespassed my wife from this location. Over a DEBATE of pumpkin foam. DISCREMINATION AT ITS FINEST. THIS FILTH NEEDS FIRED! Sorry my wife is a buck 20 and you're 400 pounds with blue hair. And until this gets made right the reviews will keep coming. I will drive this overall rating to 1 if I have to. Absolutely appalled.
Atmosphere: 1
Food: 1
Service: 1
Katelynd Sidener
If I could give 0 stars I would. I go to Starbucks every single day, I was traveling so I came to this Starbucks, I tried to order a pumpkin cream cold brew with extra pumpkin foam and was told that I could not order extra because there’s no way for her to ring it up, so I asked if I could record it because I have never been told I couldn’t order extra of something at a Starbucks. When I told her I was recording which I am legally allowed to do she freaked out and refused me service, called the police and had me trespassed on her store. I will be calling corporate tomorrow on the employee by the name of Maddie.
Atmosphere: 1
Food: 1
Service: 1
William H
Second time in a row this week. This isn't a petty complaint. I don't want to spend my time rearranging food you were sloppy with. I pay you to spend YOUR time doing it right. Do BETTER! Right now Taco Bell gives superior customer service compared to your store.
Food: 3
Service: 1
McKenzie Gooding
Great place love the workers and the store is super clean and great customer service
Atmosphere: 5
Food: 5
Service: 5
Tracy
I absolutely love this Starbucks. Everyone is friendly. If there is a wait, patience and kindness goes a very long way. They are all doing a great job!! I read another review about someone waiting 5 minutes, it’s really not that serious. I’ll continue to go here.
Atmosphere: 5
Food: 5
Service: 5
Gina B
Barista only gave us 2 of our items. Waited about 5 minutes for our 3rd item, a simple cup of coffee. She was mixing up 2 drinks for another employee who didn’t know how to make them. Was annoyed when we asked about our coffee. Totally dismissive of us and acted like she did not care one bit about our wait. Actually jumped up and gave another employee a high five AFTER we had asked about waiting for a coffee. No one working here was concerned about customer service.
The drive-thru wait was excessive and they had no cold foam for their advertised drinks.
The service was good and we enjoyed all alternative choices.
Food: 4
Service: 5
Ashley J
Didn't get any food.
Atmosphere: 5
Service: 5
Natalie Wheeler
Terrible sucky WiFi. Sucks. Terrible. I’m on the edge of suicide and this doesn’t help.
Atmosphere: 1
Food: 1
Service: 1
Roger Williams
Ordered a cold brew and a vanilla macchiato the cold brew tasted like water and macchiato was very bitter and without flavor.
Atmosphere: 3
Food: 1
Service: 3
Roger Tyras
My drink was accurate and tasty. Service was satisfactory. But I disagree with the company's stand regarding our military, if what I've heard is accurate...
Cleanliness was my biggest issue
Dirty tables leather chairs were soiled and staff seemed overwhelmed
Atmosphere: 2
Food: 3
Service: 4
Don't have hazelnut flavor any longer!
Chris is truly a gem! He is usually the one working the drive-through when I come for my order and he is always extremely kind and sweet. Thank you Chris for always making my day a little brighter!
Atmosphere: 5
Food: 5
Service: 5
Absolutely amazing staff and experience. Maddie was absolutely wonderful! Thank you for a great experience, will definitely be back!!
Atmosphere: 5
Food: 5
Service: 5
Took my Wife in to order her some Starbucks after a long day and a much needed Pick me up and she ordered the same thing she orders for mobile pick up and other Starbucks locations and this is the FIRST time she was told she couldn't order extra pumpkin foam. Might seem like no big deal however we know you can and NO REASON was provided as to why. The shift manager by the name of MADDIE called the police and trespassed my wife from this location. Over a DEBATE of pumpkin foam. DISCREMINATION AT ITS FINEST. THIS FILTH NEEDS FIRED! Sorry my wife is a buck 20 and you're 400 pounds with blue hair. And until this gets made right the reviews will keep coming. I will drive this overall rating to 1 if I have to. Absolutely appalled.
Atmosphere: 1
Food: 1
Service: 1
If I could give 0 stars I would. I go to Starbucks every single day, I was traveling so I came to this Starbucks, I tried to order a pumpkin cream cold brew with extra pumpkin foam and was told that I could not order extra because there’s no way for her to ring it up, so I asked if I could record it because I have never been told I couldn’t order extra of something at a Starbucks. When I told her I was recording which I am legally allowed to do she freaked out and refused me service, called the police and had me trespassed on her store. I will be calling corporate tomorrow on the employee by the name of Maddie.
Atmosphere: 1
Food: 1
Service: 1
Second time in a row this week. This isn't a petty complaint. I don't want to spend my time rearranging food you were sloppy with. I pay you to spend YOUR time doing it right. Do BETTER! Right now Taco Bell gives superior customer service compared to your store.
Food: 3
Service: 1
Great place love the workers and the store is super clean and great customer service
Atmosphere: 5
Food: 5
Service: 5
I absolutely love this Starbucks. Everyone is friendly. If there is a wait, patience and kindness goes a very long way. They are all doing a great job!! I read another review about someone waiting 5 minutes, it’s really not that serious. I’ll continue to go here.
Atmosphere: 5
Food: 5
Service: 5
Barista only gave us 2 of our items. Waited about 5 minutes for our 3rd item, a simple cup of coffee. She was mixing up 2 drinks for another employee who didn’t know how to make them. Was annoyed when we asked about our coffee. Totally dismissive of us and acted like she did not care one bit about our wait. Actually jumped up and gave another employee a high five AFTER we had asked about waiting for a coffee. No one working here was concerned about customer service.
Atmosphere: 2
Food: 3
Service: 1
Restaurantji Recommends
The drive-thru wait was excessive and they had no cold foam for their advertised drinks.
The service was good and we enjoyed all alternative choices.
Food: 4
Service: 5
Didn't get any food.
Atmosphere: 5
Service: 5
Terrible sucky WiFi. Sucks. Terrible. I’m on the edge of suicide and this doesn’t help.
Atmosphere: 1
Food: 1
Service: 1
Ordered a cold brew and a vanilla macchiato the cold brew tasted like water and macchiato was very bitter and without flavor.
Atmosphere: 3
Food: 1
Service: 3
My drink was accurate and tasty. Service was satisfactory. But I disagree with the company's stand regarding our military, if what I've heard is accurate...
Atmosphere: 1
Food: 3
Service: 3
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