My experience at this Starbucks was mixed. While the food service was slow and the coffee tasted burnt, my wife and daughter enjoyed their beverages. Despite the busy atmosphere, the staff could improve on efficiency and coffee quality.
Atmosphere: 2
Food: 2
Service: 2
Amber Rowe
Always nice
Atmosphere: 5
Food: 5
Service: 5
Rob C (Rob)
I accidentally ordered to the wrong store and they just took care of it for me. They are the best! Just have some patience because the employees are working HARD. Love my Springfield Starbucks! ?
Atmosphere: 5
Food: 5
Service: 5
Kevin Caudill
Excellent as
Atmosphere: 5
Food: 5
Service: 5
Beth Brightman
I occasionally treat myself to a chai. I've stopped because the last several times I've been here, it never tastes good. It's like they've completely watered it down and it costs a ton for glorified water. The drive-thru always takes forever. When you order ahead for pickup, it's never ready at the designated time the app gives. This store is a hard no for me now a days.
Atmosphere: 1
Food: 1
Service: 5
Daniel Gonzalez
Coffee was great. But it is the slowest Starbucks I've ever been to. Not a lot of people but still for whatever reason very slow. I can't imagine them getting a lot of customers, they won't be able to handle it.
Service: 1
Caren Cohen
Great
Atmosphere: 5
Food: 5
Service: 5
Dustin Herring
It would be nice if they were going to change their hours that they would post some kind of sign. There’s no consistency at this location and is one of the most poorly operated coffee shops in this
Service: 1
Tonya Wilson
I'm not sure why this happens maybe new workers.. but my cha tea does not have cinnamon dolce at all and I pay for the
Food: 1
Service: 4
Precious Crowley
I had came in yesterday an had to wait around 5 mins to get a drink but one of the baristas boyfriend had came in and got there drink immediately after I have been waiting on
Waited over 20 minutes for a mobile order for 2 drinks.
Natasha Stidams
Simple concept: treat others the way you would want to be treated. When they say good morning how are you, reply back. Be a normal human being. These people don’t work for you, the customer is not always right. Treat them with kindness and shoot, they might be kind to you too! They were very kind to me. I wonder why that is?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Candy Cane Frappucino
Allyson McConnell
The sweet girl in the drive thru tonight was amazing and made my whole night I don’t go to Starbucks often so I don’t know what to get and I made a mistake and didn’t like what I got she didn’t make me feel bad and replaced my drink with something I do! It really is the little things that make a difference!
Atmosphere: 5
Service: 5
Brandi stewart
Be prepared to wait forever and to be stared at lol the employees don't talk or ask if you have an order. And they all are constantly looking rudely at you.Parking: Have fun getting in and out of the parking lot.
Atmosphere: 1
Service: 1
Erin Hannan
Waited forever in the drive-thru only to be told they are basically out of everything! Out of frappe mixes, out of two different kinds of tea, out of the new holiday items. Like why would you have not posted that you are out of everything & wasted so many people’s time?!?
My experience at this Starbucks was mixed. While the food service was slow and the coffee tasted burnt, my wife and daughter enjoyed their beverages. Despite the busy atmosphere, the staff could improve on efficiency and coffee quality.
Atmosphere: 2
Food: 2
Service: 2
Always nice
Atmosphere: 5
Food: 5
Service: 5
I accidentally ordered to the wrong store and they just took care of it for me. They are the best! Just have some patience because the employees are working HARD. Love my Springfield Starbucks! ?
Atmosphere: 5
Food: 5
Service: 5
Excellent as
Atmosphere: 5
Food: 5
Service: 5
I occasionally treat myself to a chai. I've stopped because the last several times I've been here, it never tastes good. It's like they've completely watered it down and it costs a ton for glorified water. The drive-thru always takes forever. When you order ahead for pickup, it's never ready at the designated time the app gives. This store is a hard no for me now a days.
Atmosphere: 1
Food: 1
Service: 5
Coffee was great. But it is the slowest Starbucks I've ever been to. Not a lot of people but still for whatever reason very slow. I can't imagine them getting a lot of customers, they won't be able to handle it.
Service: 1
Great
Atmosphere: 5
Food: 5
Service: 5
It would be nice if they were going to change their hours that they would post some kind of sign. There’s no consistency at this location and is one of the most poorly operated coffee shops in this
Service: 1
I'm not sure why this happens maybe new workers.. but my cha tea does not have cinnamon dolce at all and I pay for the
Food: 1
Service: 4
I had came in yesterday an had to wait around 5 mins to get a drink but one of the baristas boyfriend had came in and got there drink immediately after I have been waiting on
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Waited over 20 minutes for a mobile order for 2 drinks.
Simple concept: treat others the way you would want to be treated. When they say good morning how are you, reply back. Be a normal human being. These people don’t work for you, the customer is not always right. Treat them with kindness and shoot, they might be kind to you too! They were very kind to me. I wonder why that is?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Candy Cane Frappucino
The sweet girl in the drive thru tonight was amazing and made my whole night I don’t go to Starbucks often so I don’t know what to get and I made a mistake and didn’t like what I got she didn’t make me feel bad and replaced my drink with something I do! It really is the little things that make a difference!
Atmosphere: 5
Service: 5
Be prepared to wait forever and to be stared at lol the employees don't talk or ask if you have an order. And they all are constantly looking rudely at you.Parking: Have fun getting in and out of the parking lot.
Atmosphere: 1
Service: 1
Waited forever in the drive-thru only to be told they are basically out of everything! Out of frappe mixes, out of two different kinds of tea, out of the new holiday items. Like why would you have not posted that you are out of everything & wasted so many people’s time?!?
Service: 1