Taco Bell

1115 Upper Valley Pike, Springfield
(937) 323-4313

Recent Reviews

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Anthony Campbell

The only thing saving my review is the older employees. I have received over 15 free coupons due to slow or rude service. When can I redeem them?

UPDATE: we have now lived here over a month. There is ZERO LEADERSHIP AND ORGANIZATION. The older woman is the only one who acts as if she even cares.

I have received over 15 free taco coupons for slow service. ID rather just get them all at once for my SEVERE inconvenience.

Atmosphere: 1

Food: 4

Service: 1

Ben Peshek

Used to be one of the best locations.
Just had the absolute worst drive-thru experience!

Absolute worst service!

Atmosphere: 1

Food: 1

Service: 1

emma

Left me waiting at the drive through for at least 10 minutes, when store was not even busy. Got our food and pepsi was flat and watery, nacho fries were NOT seasoned. This is the worst taco bell i’ve ever been to.

Atmosphere: 1

Food: 2

Service: 1

Lilly Utrup

We were told there would be a wait on the fries which ended up being two minutes and we were given cold, uncooked, unseasoned, half filled fries. Burrito had shredded cheese even though we asked for nacho cheese. My Quesadilla had barely anything inside of it. I am extremely angry about the service we were given. Please do better and get better employees that ACTUALLY do their job!!!!!!

Atmosphere: 1

Food: 1

Service: 1

Lucas Pingel

I got two of The Toasted cheddar Street chalupa boxes all the items were good except for the two toasted cheddar Street chalupas that I've grown to love they were very I guess the word is aged

Food: 1

Service: 5

Eva Lazear

Worst hash brown ever! Also the cheesy toasted baon burrito was terrible. Will never buy breakfast there again.

Ron Smith

As a people, we should stop eating here😀

SaulGames

This place used to be good. Now you wait 5 minutes in between each order to get your order taken. The. You get wet soggy under cooked overpriced food.

Atmosphere: 1

Food: 1

Service: 1

Sandi Krueger

This place needs cleaned up. My food cold tasted like it was day old.

Atmosphere: 2

Food: 2

Service: 2

Recommended dishes: Quesadilla

sell car

This Taco Bell used to be decent now this stuff is hardly even edible. I keep going thinking it will be better. no. I drive all the way to a different one because the food is always, I mean every time lately, missing items, missing toppings, wrong toppings, not enough toppings, and the best one lately I paid online and get there no drinks but tea and Diet Pepsi and no mild sauce and no red sauce. No way to refund my money back. Chicken so hard can’t bite it. Quesadillas with no cheese on 2 out of 4 pieces that I paid for extra cheese and the 2 barely had anything on them. Nachos always missing tomatoes or sour cream. Barely any cheese on the nachos so I pay for extra and still hardly any. The other day they forgot the beef on my nachos went back to get a new one they forgot the sour cream. Don’t waste your money here go to Bechtle.

dylan eatscake

Watched worker be on their cell phone with gloves on and then proceed to touch food. Took 30 mins to get 6 items. Chicken was beyond cooked and hard as a rock. There was no one else in the store nor in the drive thru. Store was not understaffed at all. Avoid this store.

Atmosphere: 1

Food: 1

Service: 1

Emily Barnthouse

Ive been here many times in the past, but this time was probably my last time. Only after ordering and paying were we informed that they were out of the drinks we paid for. And only had 6 drinks to choose from. They said they were out of the red sauce for the pintos and cheese, asked what sauce we wanted, but didn't bother to put the sauce on the beans or even give us a cup of sauce. Only when we got our food (we were eating in), did they inform us they were out spoons and forks. So how were we supposed to eat said pintos and beans? My friend ordered the chicken dipping burritos and she said it tasted like rotten chicken and immediately threw it away. The staff was kind of rude and on their phones a lot. Worst experience ever.

Atmosphere: 1

Food: 2

Service: 2

Barry Walters

Every night I come here I have to look at the menu for 10 minutes......20mins to get 3 burritos what a joke🤣

Allison Weidinger

Terrible wait and customer service ever single time. Waited at the speaker for 11 minutes, no one said a word so we pulled off (we were the 4th vehicle to pull away). When we went past the window, the staff was standing around. One was out the back door smoking when we were waiting at the speaker to order. Drove up to Bechtle and received great service! Won’t waste anymore time here in the future, instead we’ll just take those 5 minutes going over to Bechtle.

Service: 1

call_me_SK8

Avoid this one go to becthle Ave instead
Food un cooked
Cheese not melted
nacho cheese cup basically empty .
Slowest drive through times in the city .
Always missing something
Ask you what sause you want , but never put it in the bag .

Atmosphere: 1

Food: 1

Service: 1

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