Do NOT recommend, my gf ordered food from here last night and she said it tasted like cardboard and cleaning chemicals.
Atmosphere: 1
Food: 1
Service: 1
Earl Collins
Hit or miss here the last Chalupa that I got the shell was hard as a rock
Atmosphere: 3
Food: 3
Service: 4
J L
This place stinks . Going thru the drive thru at 2:30 am . and the cashier is so high she'cant even stand still . The whole store reeked so strong it's coming thru the drive thru window ...I mean seriously ya all can't even get orders straight cause you're getting high . This is the 3rd time this has happened. From now on I will go to main Street
Atmosphere: 1
Food: 2
Service: 1
Amanda Hennemann
Went to order here today and they do not have most of what other taco bells in Springfield and surrounding taco bell restaurants have. Not sure why.
Walter Leonard
Worst taco bell in town. Do yourself a favor and just drive to bechtle.
Atmosphere: 3
Food: 1
Service: 1
Jess
Three times now I have been missing a crunchy taco ordered from this location. Me and my family eat here often. It’s to the point I am angry. Tonight I was called a liar by a woman working when I called. She claimed she made the order herself and when I asked where our taco was she responded, you’re probably eating it. I can assure you if I was after free food I would choose a more expensive item than a two dollar crunchy taco when I spent $40 about every other week or more. I was insulted and only wanted what I’ve paid for. This is three times now I have been missing the same item. Then to be treated so disgracefully by your staff is absolutely appalling.
Food: 2
Service: 1
Brett Sadler
Owner needs to step-in. This location has many, many bad reviews. Tonight, October 18, 2025. Went to the drive thru at 9:05 pm. 1 car at the menu/order and 1 car in front of me. Sat there for 20 minutes. Line never moved. I saw reverse lights from car in front of me. I had to back up to let them out. I then waited another 5 minutes. Still nothing. Car in front of me still hadn't even ordered yet. I also then backed up and left. Owner/manager--review video cameras. Find out why this location is failing.
Atmosphere: 1
Food: 1
Service: 1
Sydney McGath
Countless time I have come to this Taco Bell where food has been forgotten or low quality. Today my Baja Blast was melted and tasted flat, my chips were missing, and a taco was missing. This seems to be a continuous problem. I have also dealt with rude employees while in the drive thru. Overall I’d rather take the extra drive to avoid this abomination of a Taco Bell.
Atmosphere: 1
Food: 1
Service: 1
Allison Lough
I was Craving Taco Bell at 8:30 AM 😂 I did It through the app and pulled up at the drive through and this nice lady told me that they don’t serve lunch this early and the app shouldn’t have allowed that. I told Her she could cancel it but she told me she would figure it out and to pull into the front. She was so sweet and brought me my food well before lunch was supposed to be served. She deserves 5 stars alone for customer service. Such a sweet girl.
Atmosphere: 5
Food: 5
Service: 5
K Be
Terrible. Even after I had to flatten my quesadilla, it’s still wrinkled from being balled up in the bag. It’s also cut unevenly, showing no effort. On top of that, there were three items total, two of them I asked for no sour cream. Of course, one of the two items had sour cream. Which leads me to believe they heard me, however, gave me something that was already made. The cashier in the drivethru almost threw my food into my truck. This particular Taco Bell has always been terrible and I will never give them a chance again. Go to the Taco Bell on upper valley!!!
Terrible I cant stand taco bell anymore every order for the past yr had been messed up I no longer eat at taco bell all locations in town are bad for it even with tbe simplest orders
Atmosphere: 1
Food: 2
Service: 1
Bud Masters
I'll never eat at Taco Bell again. There are other taco places around. They are very rude and don't care about the customers. All you hear is employees complaining about everything and they don't want to be there. They slam your food on the counter and walk away after you've waited over 20 minutes. The managers are just as bad as the employees. No sense of urgency. There are times I'm by myself and literally no one in drive-thru or inside and still wait 15-20 minutes. It's a bunch of people that don't care about their job or the customer. My suggestion is go to another taco place there are plenty in Springfield. I'll never be back.
Atmosphere: 1
Food: 1
Service: 1
Kyler Spears
Ordered delivery. Out of Coffee. Got ahold of me for that. Then find this little note in the bag on my sausage burrito. What genius would think this is okay and not tell me? Also no sauce packets as requested. Door dash driver was great though.
Atmosphere: 1
Food: 1
Service: 1
Alicia Alvarez
Walked in for a snack, walked out with a Crunchwrap, five tacos, and mild regret. But honestly? No regrets. The food was fast, suspiciously affordable, and somehow exactly what my soul needed. It’s the kind of meal that whispers, “This isn’t fine dining, but we both know you’ll be back.”
Do NOT recommend, my gf ordered food from here last night and she said it tasted like cardboard and cleaning chemicals.
Atmosphere: 1
Food: 1
Service: 1
Hit or miss here the last Chalupa that I got the shell was hard as a rock
Atmosphere: 3
Food: 3
Service: 4
This place stinks . Going thru the drive thru at 2:30 am . and the cashier is so high she'cant even stand still . The whole store reeked so strong it's coming thru the drive thru window ...I mean seriously ya all can't even get orders straight cause you're getting high . This is the 3rd time this has happened. From now on I will go to main Street
Atmosphere: 1
Food: 2
Service: 1
Went to order here today and they do not have most of what other taco bells in Springfield and surrounding taco bell restaurants have. Not sure why.
Worst taco bell in town. Do yourself a favor and just drive to bechtle.
Atmosphere: 3
Food: 1
Service: 1
Three times now I have been missing a crunchy taco ordered from this location. Me and my family eat here often. It’s to the point I am angry. Tonight I was called a liar by a woman working when I called. She claimed she made the order herself and when I asked where our taco was she responded, you’re probably eating it. I can assure you if I was after free food I would choose a more expensive item than a two dollar crunchy taco when I spent $40 about every other week or more. I was insulted and only wanted what I’ve paid for. This is three times now I have been missing the same item. Then to be treated so disgracefully by your staff is absolutely appalling.
Food: 2
Service: 1
Owner needs to step-in. This location has many, many bad reviews. Tonight, October 18, 2025. Went to the drive thru at 9:05 pm. 1 car at the menu/order and 1 car in front of me. Sat there for 20 minutes. Line never moved. I saw reverse lights from car in front of me. I had to back up to let them out. I then waited another 5 minutes. Still nothing. Car in front of me still hadn't even ordered yet. I also then backed up and left. Owner/manager--review video cameras. Find out why this location is failing.
Atmosphere: 1
Food: 1
Service: 1
Countless time I have come to this Taco Bell where food has been forgotten or low quality. Today my Baja Blast was melted and tasted flat, my chips were missing, and a taco was missing. This seems to be a continuous problem. I have also dealt with rude employees while in the drive thru. Overall I’d rather take the extra drive to avoid this abomination of a Taco Bell.
Atmosphere: 1
Food: 1
Service: 1
I was Craving Taco Bell at 8:30 AM 😂
I did It through the app and pulled up at the drive through and this nice lady told me that they don’t serve lunch this early and the app shouldn’t have allowed that. I told Her she could cancel it but she told me she would figure it out and to pull into the front. She was so sweet and brought me my food well before lunch was supposed to be served. She deserves 5 stars alone for customer service. Such a sweet girl.
Atmosphere: 5
Food: 5
Service: 5
Terrible. Even after I had to flatten my quesadilla, it’s still wrinkled from being balled up in the bag. It’s also cut unevenly, showing no effort. On top of that, there were three items total, two of them I asked for no sour cream. Of course, one of the two items had sour cream. Which leads me to believe they heard me, however, gave me something that was already made. The cashier in the drivethru almost threw my food into my truck. This particular Taco Bell has always been terrible and I will never give them a chance again. Go to the Taco Bell on upper valley!!!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Great food
Atmosphere: 5
Food: 5
Service: 5
Terrible I cant stand taco bell anymore every order for the past yr had been messed up I no longer eat at taco bell all locations in town are bad for it even with tbe simplest orders
Atmosphere: 1
Food: 2
Service: 1
I'll never eat at Taco Bell again. There are other taco places around. They are very rude and don't care about the customers. All you hear is employees complaining about everything and they don't want to be there. They slam your food on the counter and walk away after you've waited over 20 minutes. The managers are just as bad as the employees. No sense of urgency. There are times I'm by myself and literally no one in drive-thru or inside and still wait 15-20 minutes. It's a bunch of people that don't care about their job or the customer. My suggestion is go to another taco place there are plenty in Springfield. I'll never be back.
Atmosphere: 1
Food: 1
Service: 1
Ordered delivery. Out of Coffee. Got ahold of me for that. Then find this little note in the bag on my sausage burrito. What genius would think this is okay and not tell me? Also no sauce packets as requested. Door dash driver was great though.
Atmosphere: 1
Food: 1
Service: 1
Walked in for a snack, walked out with a Crunchwrap, five tacos, and mild regret. But honestly? No regrets. The food was fast, suspiciously affordable, and somehow exactly what my soul needed. It’s the kind of meal that whispers, “This isn’t fine dining, but we both know you’ll be back.”
10/10 would betray my stomach again.
Atmosphere: 2
Food: 4
Service: 3
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