The gentleman that works on the morning shift is rude as one could be. But Dana is truly a blessing to the store on North Limestone in Springfield, Ohio.
Atmosphere: 4
Food: 5
Service: 5
India Norris
Very friendly people and great food and service!!
Atmosphere: 5
Food: 5
Service: 5
Randall Norman
So my wife wanted to pick up a dozen donuts this morning for all the lady's at work like she does on a lot of days we'll this is the second time we have stopped in there right before 6 and they still did not have any donuts ready then the lady was very rude about it. So we went to the other tim's across town. Do better Tim Hortons.
Atmosphere: 1
Food: 1
Service: 1
John Kraus
Nice convenient place to stop for coffee and donuts in the morning. Sometimes it can be a little crowded but overall I'm usually happy with the food and service.
Atmosphere: 4
Food: 5
Service: 4
Adonis Arnold
It takes forever when you are in here and the customer service does not exist any longer. It’s not like it used to be. We have all grown accustomed to waiting here now. It never used to be like this. Half an hour to get one coffee, two wraps and two donuts. Unacceptable
Atmosphere: 3
Food: 3
Service: 1
Tash Hall
Dana makes this store absolutely amazing 🫶🏻
Atmosphere: 5
Food: 5
Service: 5
Richie Adams
Food: the food was pretty good well cooked, completed and made my order correct.
Service: once entered i was looking at the menu, and no employees came to register my order, ten minutes came by still no employees until one employe did, inferring that she didnt hear me walk in while I kept asking at the front desk if anyone was there.
Atmosphere: multiple flys surrounding my food and multiple flsy generally surrounding the area.
Atmosphere: 1
Food: 4
Service: 1
Matt Cason
Could have had free beer then I could 5 star atmosphere
Atmosphere: 4
Food: 5
Service: 5
Lily McMann
this was my favorite tim’s until now. i literally got 2 bagels both with plain cream cheese and i got the smallest amount of cream cheese.
Atmosphere: 1
Food: 1
Service: 1
kristin Brown
Customer service is awful. Very rude, never have food regardless of what time you go. Would never recommend going to this location.
My lil man, who is 12, and was sick today with a fever and a cough.. whomever served us was AWESOME!!!
Atmosphere: 5
Food: 5
Service: 5
Christian Lawson
Coffee has had oil or clear fluid with bad taste twice settled on top of coffee.
Atmosphere: 3
Food: 1
Service: 5
Recommended dishes: Donut
Andrew Fodor
I waited right at the counter, the only person in line, for more than five minutes with no on even acknowledging me. Plenty of workers were around. I finally asked if I could order and was told I could after they caught up. Overall a rude, disordered atmosphere showing a complete lack of care about anything. I left without buying anything.
Atmosphere: 1
Service: 1
George Graham
Went inside. Restaurant was clean. I was the only customer inside. 2 employees looked at me. After about 10 seconds, one said, "Someone will be with you shortly". After a couple mins another employee, on their phone came up to the counter and started switching out donuts on the display, completely ignoring me. After another 2 minutes, they returned the display to its original position and then took my order. Realizng that no one else was going to prepare the order, they finally, painstakingly prepared my order.
Atmosphere: 3
Food: 4
Service: 1
Shannon Hoke
I stopped at Tim Hortons for a turkey bacon club. I was told they were out of bacon. I asked if they could make some kind of adjustment to my bill. Their response was, "order a different sandwich, or go to a different Tim Hortons." Horrible customer service!
The gentleman that works on the morning shift is rude as one could be. But Dana is truly a blessing to the store on North Limestone in Springfield, Ohio.
Atmosphere: 4
Food: 5
Service: 5
Very friendly people and great food and service!!
Atmosphere: 5
Food: 5
Service: 5
So my wife wanted to pick up a dozen donuts this morning for all the lady's at work like she does on a lot of days we'll this is the second time we have stopped in there right before 6 and they still did not have any donuts ready then the lady was very rude about it. So we went to the other tim's across town. Do better Tim Hortons.
Atmosphere: 1
Food: 1
Service: 1
Nice convenient place to stop for coffee and donuts in the morning. Sometimes it can be a little crowded but overall I'm usually happy with the food and service.
Atmosphere: 4
Food: 5
Service: 4
It takes forever when you are in here and the customer service does not exist any longer. It’s not like it used to be. We have all grown accustomed to waiting here now. It never used to be like this. Half an hour to get one coffee, two wraps and two donuts. Unacceptable
Atmosphere: 3
Food: 3
Service: 1
Dana makes this store absolutely amazing 🫶🏻
Atmosphere: 5
Food: 5
Service: 5
Food: the food was pretty good well cooked, completed and made my order correct.
Service: once entered i was looking at the menu, and no employees came to register my order, ten minutes came by still no employees until one employe did, inferring that she didnt hear me walk in while I kept asking at the front desk if anyone was there.
Atmosphere: multiple flys surrounding my food and multiple flsy generally surrounding the area.
Atmosphere: 1
Food: 4
Service: 1
Could have had free beer then I could 5 star atmosphere
Atmosphere: 4
Food: 5
Service: 5
this was my favorite tim’s until now. i literally got 2 bagels both with plain cream cheese and i got the smallest amount of cream cheese.
Atmosphere: 1
Food: 1
Service: 1
Customer service is awful. Very rude, never have food regardless of what time you go. Would never recommend going to this location.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
My lil man, who is 12, and was sick today with a fever and a cough.. whomever served us was AWESOME!!!
Atmosphere: 5
Food: 5
Service: 5
Coffee has had oil or clear fluid with bad taste twice settled on top of coffee.
Atmosphere: 3
Food: 1
Service: 5
Recommended dishes: Donut
I waited right at the counter, the only person in line, for more than five minutes with no on even acknowledging me. Plenty of workers were around. I finally asked if I could order and was told I could after they caught up. Overall a rude, disordered atmosphere showing a complete lack of care about anything. I left without buying anything.
Atmosphere: 1
Service: 1
Went inside. Restaurant was clean. I was the only customer inside. 2 employees looked at me. After about 10 seconds, one said, "Someone will be with you shortly". After a couple mins another employee, on their phone came up to the counter and started switching out donuts on the display, completely ignoring me. After another 2 minutes, they returned the display to its original position and then took my order. Realizng that no one else was going to prepare the order, they finally, painstakingly prepared my order.
Atmosphere: 3
Food: 4
Service: 1
I stopped at Tim Hortons for a turkey bacon club. I was told they were out of bacon. I asked if they could make some kind of adjustment to my bill. Their response was, "order a different sandwich, or go to a different Tim Hortons." Horrible customer service!
Service: 1
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