Tonight (12/16) I made a large order online, I had it for delivery and it went past the time that it said on the computer (delivery time was 45 minutes). I tried to call about the order at least 6 times and kept getting an automated message saying press 0 to speak to an operator. When I did that, it hung up on me. So, I drive there. I get there and the poor guy was going crazy with orders, he obviously was having to train a person because he was telling him what goes on the pizza. There was about 4 people standing in line before me. I get to the counter and tell the guy I placed an order for delivery but was there and could pick it up. Two of the four pizzas I ordered was missing (if they had delivered it, I would have been missing 2 pizzas) and all the pizzas were just cheese when I know I put cheese and pepperoni on the order. The guy asked if I wanted the delivery fee refunded and I told him not to worry I about it and that he could just give me a 2 liter of soda instead, and I didn't get that. I also asked for the pepperoni and brought the pizza home and put it back in the oven with the pepperoni. This was over an $80.00. Get someone in there to help that poor guy and he needs a raise because he was very friendly and that place was absolutely nuts! Maybe if he had help my order would have been right and delivered.
Atmosphere: 3
Food: 3
Service: 5
Heather Grant
Amazing food I will definitely be back for more
Atmosphere: 5
Food: 5
Service: 5
Stephanie Platt
Great place to take friends and family. They have amazing food. I definitely recommend.
Atmosphere: 5
Food: 5
Service: 5
John Finney
I'm from Dayton Ohio i came to Stubenville for labor day weekend, I eat pizza average of 3 times a week and this by far is the best pizza I've ever had. Wish we had one of these in the Dayton Ohio area. Service was great they told me about an hour on a Saturday night they were at my hotel in 30 minutes. I would highly recommend this place.
Atmosphere: 5
Food: 5
Service: 5
Janica McKinney
Will not be returning. They are terribly slow. There were only two cooks. Two managers were in the back doing nothing when it's obvious the two cooks were extremely busy with backed up orders. The employee checking out was rude. He appeared to be dirty and not suitable to be dealing with customers.
Atmosphere: 1
Service: 1
Dylan Herrmann
Ordered a BBQ chicken and Quattro cheese pies. Both over cooked, lack of ingredients both cheese and sauce was little to none. For the price you need to make sure these core things are properly done on all orders. Maybe we just came on a very busy night because before it was much better in years previous.
Atmosphere: 2
Food: 1
Service: 2
Damien Brooks
The pizza was great! The service was excellent, even though they were handling a rush, they still took the time to make sure our pizzas were top notch.
Atmosphere: 5
Food: 5
Service: 5
David Monigold
Ordered a buffalo chicken pizza and it was disgusting. Super dry, barely any chicken on it and the entire pizza was burnt to a point it was completely stiff. Wont order here anymore
Atmosphere: 1
Food: 1
Service: 3
Mike Gray
My mother ordered pizza for a get together it wouldn't accept her order cause it was to big she finally got it thru and the food that arrived i would be embarrassed it was terrible and dry and greasy
Atmosphere: 1
Food: 1
Service: 2
Diana Mallas
We order here a lot. The food is great, but pricey if you don't use deals. The staff, and deivers are very friendly. The thing that makes this place 3 stars and not 5 is simply prices, and more often than not missing part of your order, or messing up the order by adding toppings you removed, not adding extra toppings, and long wait times because of being under staffed. They usually fix the problems with no issues though. But the amount of times problems happen. I'd say at least 70% of the time is pretty bad
I put in an order online and after an hour it still says “in preparation” so I call just for them to tell me “Oh my manager was about to call you.” Come in and my order is on warmers. Unbelievable.
Margaret Ridinger
Ordered garlic knots and stuff crust pizza with mushrooms , extra cheese on half, and pepperoni on the other half didn't get mushrooms on pizza and got pepperoni rolls garlic knots had to go back they told me 20 mins to fix my garlic knots I go to pick them up they say they got busy now it anhr and a half later still no knots service use to be good had a good crew not anymore
Bill Young
Never dispatched my order. Blamed door dash even though I ordered through them and their app which is independent of door dash. Thought I'd wait multiple hours for my order.
Ohio Valley Soft Wash \u0026 Restoration
Great food!!! Very friendly!!
Johnathon Moore
Tried calling several times but nobody answered. Once I arrived there the associate said we are too busy but they didn’t have any customers in house or currently working on any orders.
Tonight (12/16) I made a large order online, I had it for delivery and it went past the time that it said on the computer (delivery time was 45 minutes). I tried to call about the order at least 6 times and kept getting an automated message saying press 0 to speak to an operator. When I did that, it hung up on me. So, I drive there.
I get there and the poor guy was going crazy with orders, he obviously was having to train a person because he was telling him what goes on the pizza. There was about 4 people standing in line before me. I get to the counter and tell the guy I placed an order for delivery but was there and could pick it up. Two of the four pizzas I ordered was missing (if they had delivered it, I would have been missing 2 pizzas) and all the pizzas were just cheese when I know I put cheese and pepperoni on the order.
The guy asked if I wanted the delivery fee refunded and I told him not to worry I about it and that he could just give me a 2 liter of soda instead, and I didn't get that. I also asked for the pepperoni and brought the pizza home and put it back in the oven with the pepperoni.
This was over an $80.00.
Get someone in there to help that poor guy and he needs a raise because he was very friendly and that place was absolutely nuts! Maybe if he had help my order would have been right and delivered.
Atmosphere: 3
Food: 3
Service: 5
Amazing food I will definitely be back for more
Atmosphere: 5
Food: 5
Service: 5
Great place to take friends and family. They have amazing food. I definitely recommend.
Atmosphere: 5
Food: 5
Service: 5
I'm from Dayton Ohio i came to Stubenville for labor day weekend, I eat pizza average of 3 times a week and this by far is the best pizza I've ever had. Wish we had one of these in the Dayton Ohio area. Service was great they told me about an hour on a Saturday night they were at my hotel in 30 minutes. I would highly recommend this place.
Atmosphere: 5
Food: 5
Service: 5
Will not be returning. They are terribly slow. There were only two cooks. Two managers were in the back doing nothing when it's obvious the two cooks were extremely busy with backed up orders. The employee checking out was rude. He appeared to be dirty and not suitable to be dealing with customers.
Atmosphere: 1
Service: 1
Ordered a BBQ chicken and Quattro cheese pies. Both over cooked, lack of ingredients both cheese and sauce was little to none. For the price you need to make sure these core things are properly done on all orders. Maybe we just came on a very busy night because before it was much better in years previous.
Atmosphere: 2
Food: 1
Service: 2
The pizza was great! The service was excellent, even though they were handling a rush, they still took the time to make sure our pizzas were top notch.
Atmosphere: 5
Food: 5
Service: 5
Ordered a buffalo chicken pizza and it was disgusting. Super dry, barely any chicken on it and the entire pizza was burnt to a point it was completely stiff. Wont order here anymore
Atmosphere: 1
Food: 1
Service: 3
My mother ordered pizza for a get together it wouldn't accept her order cause it was to big she finally got it thru and the food that arrived i would be embarrassed it was terrible and dry and greasy
Atmosphere: 1
Food: 1
Service: 2
We order here a lot. The food is great, but pricey if you don't use deals. The staff, and deivers are very friendly. The thing that makes this place 3 stars and not 5 is simply prices, and more often than not missing part of your order, or messing up the order by adding toppings you removed, not adding extra toppings, and long wait times because of being under staffed. They usually fix the problems with no issues though. But the amount of times problems happen. I'd say at least 70% of the time is pretty bad
Atmosphere: 3
Food: 5
Service: 2
Restaurantji Recommends
I put in an order online and after an hour it still says “in preparation” so I call just for them to tell me “Oh my manager was about to call you.” Come in and my order is on warmers. Unbelievable.
Ordered garlic knots and stuff crust pizza with mushrooms , extra cheese on half, and pepperoni on the other half didn't get mushrooms on pizza and got pepperoni rolls garlic knots had to go back they told me 20 mins to fix my garlic knots I go to pick them up they say they got busy now it anhr and a half later still no knots service use to be good had a good crew not anymore
Never dispatched my order. Blamed door dash even though I ordered through them and their app which is independent of door dash. Thought I'd wait multiple hours for my order.
Great food!!! Very friendly!!
Tried calling several times but nobody answered. Once I arrived there the associate said we are too busy but they didn’t have any customers in house or currently working on any orders.
Atmosphere: 2
Food: 2
Service: 1
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